My son bought a Tv from EBay at the weekend when they had a 15% discount event on which required the purchase to be over £9-99 and within certain dates. Unfortunately, although he tried, he wasn’t abl... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have bought a lot of items from this company through ebay and found them to be brilliant. The items are well described and usually in a much better condition that the description. If anything is not... Zobacz więcej
Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning e... Zobacz więcej
Bough an electrical gadget of their eBay store, item was dispatched the same day as I paid in the morning and it was with me the next day. Outstanding dispatch and delivery timings. I then bought a s... Zobacz więcej
Dane kontaktowe
1-3 Crane Close, Denington Ind. Est., NN8 2QG, Wellingborough, Zjednoczone Królestwo
- 01933272611
- info@tlx.co.uk
- www.tlx.co.uk
4,8
Doskonała
510 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
First time ordering with Kazoop and it…
First time ordering with Kazoop and it was a pleasant experience. Item shipped very quickly same day, arrived in great condition and was basically as good as new despite advertised as grade B1. Highly recommend.
6 września 2024
Odpowiedź od TLX
Hi Jonas!
Thank you for your 5-star review.
We really appreciate you taking the time to share your experience with us!
If there’s anything else we can help you with, please let us know.
Kind Regards
The Kazoop Team
A problem sorted , first class
Had a problem with a coffee machine. This was sorted to a first class degree with ease and no problems. Can't fault this company at all. Very happy to know that their customer service means I would recommend to anyone.
11 września 2024
Opinia niezależna
Odpowiedź od TLX
Hello Paul!
Thank you for leaving a 5-star review.
We're delighted to hear that you're satisfied with your purchase. I will make sure to share your feedback with the appropriate departments.
If you need any assistance with setting up the product, or if you have any questions, please don't hesitate to contact us.
Best regards
The Kazoop Team
great customer service from Kazoop
Bought a laptop from Kazoop, found a small problem that was sorted very quickley, great customer service, with quick replys to your emails / messages. would highly recomend. Cheers Ken.
11 września 2024
Opinia niezależna
Odpowiedź od TLX
Hi Ken,
Thank you for your 5-star review. 🙌
Kind Regards
The Kazoop Team
Anita a credit to a great company
Ordered a set of headphones with dongle .
Have to say they arrived super fast , they were in a sealed cardboard box each item in own bag and on top of that all bubble wrapped !
Lovely leaflet explaining after care get in touch .
The headphones were classed as B+ but have to say looked like brand new
The dongle wasn’t working and I contacted Anita at the company to be told a new set would appear and apologies .
This has been arranged for tomorrow not even 48 hrs since I contacted them .
The company has a great ethos good old fashioned brilliant care looking after there customers .
Anita is a pleasure to deal with and an asset to the company I hope they appreciate her 😉
I am looking to purchase other goods and will be looking at there site first for my bargains
Highly recommend
***** update ******
Other set of headphones came as they said .Again great condition this set , was actually in genuine box and had charging cable too a bonus !!
Although first set purchasing knowing no box or cable was still a brilliant buy .
I’m looking at buying ps4 headphones for a family member as I type this from them .
10 września 2024
Opinia niezależna
Odpowiedź od TLX
Hi there,
Thank you so much for your 5-star review.
We are so pleased you're happy with your purchase experience! I will pass your feedback onto Anita, as I know she’ll be thrilled to hear how happy you are.
If you have any questions in the meantime, please do ask.
Kind Regards
The Kazoop Team
Used this company through Amazon
Used this company through Amazon. Customer service was superb when requested a replacement for a faulty item - I guess I had to knock a star off for the fact the original item didn’t work in the first place. it’s good to deal with people who do what they should these days.
4 września 2024
Opinia niezależna
Odpowiedź od TLX
Hi Chris!
Thank you for your 4-star review.
We are thrilled to see your feedback, it's really appreciated!
Kind Regards
The Kazoop Team
I ordered Refurbished mobile with…
I ordered Refurbished mobile with slight scratch on it. I think the speaker is faulty When I listen to someone speaking or Audible their voices are not clear. You haven't responded to emails & no one answers the phone. Call me pls 07895324779
26 sierpnia 2024
Odpowiedź od TLX
Hi Andrea,
Thanks for your review.
I'm sorry we got it wrong this time around, I can see we sent you a returns label straight away.
Thanks
The Kazoop Team
Excellent customer service!
Excellent customer service; quick responses and satisfactory resolution. Would not hesitate to purchase from Kazoop (formerly Cheapest Electrical) again.
3 września 2024
Opinia niezależna
Would recommend this company to friends…
Would recommend this company to friends and family, will be back.
Thank you.
Dean Harrison
21 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi Dean,
Thank you so much for your kind words! We're thrilled to hear that you'd recommend us to your friends and family and that you'll be back. Your support means the world to us, and we're grateful for the opportunity to serve you.
We look forward to welcoming you back soon!
Best regards,
The Kazoop Team
No one can understand how good these…
No one can understand how good these people are.try it.they go above and beyond.belive me I know.any issues you have they are on it straight away.you will not be dissapointed...Stephen oglesby Liverpool.
15 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi Stephen,
Wow, thank you so much for your amazing feedback! We're beyond grateful for your kind words and your trust in us. It means a lot to know that you've had such a positive experience, and we're always here to go above and beyond for our customers.
We truly appreciate your support and look forward to continuing to serve you!
Best regards,
The Kazoop Team
Amazing customer service
I had to contact the company because I thought there was a problem with my new phone, but there wasn't it was my inexperience with phones anyway spoke to a lovely lady called Anita, she was amazing couldn't have been anymore helpful, I would highly recommend this company
21 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi Donna,
Thank you so much for your lovely feedback! We're thrilled to hear that Anita was able to help you and that you had such a positive experience with us. It's wonderful to know you'd highly recommend our company, we truly appreciate your support!
We're always here if you need anything, and we look forward to serving you again.
Best regards,
The Kazoop Team
Absolutely pristine condition phone
Absolutely pristine condition phone, no signs of use anywhere. I bought A grade and I think it's a brand new phone they've sent me just unsealed. Had a bit of a nightmare with the delivery at no fault of the seller and they went above and beyond to help. Would definitely buy from again and would highly recommend them if you are looking to buy a phone. The support from Anita was prompt and helpful A++++++. Thanks again and good luck with your business!
15 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi Douglas,
Thank you for your fantastic review! We're so pleased to hear that you're happy with the condition of your phone and that Anita was able to assist you during the delivery process. Your recommendation and kind words mean a lot to us!
We're grateful for your support and look forward to helping you again in the future. Best of luck to you as well!
Best regards,
The Kazoop Team
TV purchase
I bought a TV, and despite a couple of technical issues I couldn't be happier. Anita especially was very helpful is sorting my problem out.
14 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi Alex,
Thank you so much for your feedback! We’re glad to hear that, despite the technical issues, you’re happy with your TV. It’s wonderful to know that Anita was able to help resolve the problem, and we truly appreciate your kind words.
Thanks again for your support, and we’re always here if you need anything in the future!
Best regards,
The Kazoop Team
Entirely positive, GREAT customer experience getting a Hoover delivered
Firstly, their customer experience is miles ahead of the competition, both in terms of customer service, and honesty about products. I bought a "B+ grade" Hoover HL410 Pet that was advertised as refurbished, but not cleaned. The photos looked way worse than was actually the case, and it all came up shining with a non abrasive scourer and a little Cif cream in under 5 minutes. Hoovered out the brush roller with another Hoover, and put everything together which really was child's play. The cleaner is a quality build, and the company kept to timeframes and checked in meticulously well. Can't praise them enough, really, this experience was positive from start to finish, and I've got this madly modern, still sold by Hoover for over £220, HEPA filtered cleaner for under £50. Only downside... they couldn't get Henry Cavill to deliver it, lol!
13 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi Dale,
Thank you for your amazing review! We're thrilled to hear that you had such a positive experience with us and that you're happy with your Hoover purchase. We appreciate your kind words about our customer service and honesty—we always strive to go the extra mile!
It's great to know that the cleaner exceeded your expectations, and we’re so glad the process was smooth from start to finish. As for Henry Cavill, well, we’ll keep working on that! 😄
Thanks again for your support!
Best regards,
The Kazoop Team
Buy with confidence
Bought phone from their eBay store. Arrived in better condition than expected via next day delivery. Great service, value and communication including a post-delivery co-operation that was greatly appreciated.
8 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi there,
Thank you so much for your kind review! We're delighted to hear that your phone arrived in even better condition than expected and that our service, value, and communication met your expectations. We're especially glad the post-delivery support was helpful!
We truly appreciate your business and look forward to serving you again in the future.
Best regards,
The Kazoop Team
Impressive customer service.
I had an issue with the item I bought from the company .When I emailed the company their communication exceeded my expectations. I received a replacement straight away I was completely impressed with professionalism and customer service.
12 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi there,
Thank you for your wonderful review! We're so glad to hear that our communication and service exceeded your expectations, and that we could promptly resolve the issue with your item. Your kind words about our professionalism and customer service mean a lot to us.
We truly appreciate your support and look forward to serving you again!
Best regards,
The Kazoop Team
All good thank you!
27 lipca 2024
Odpowiedź od TLX
Hi Emma,
Thank you for your feedback! We're glad to hear everything went well, and we appreciate your support.
If you ever need anything in the future, we’re here to help!
Best regards,
The Kazoop Team
Great shopping experience
Got my partner a phone it came on time, it was easy to order and partner is happy with it.
30 lipca 2024
Odpowiedź od TLX
Hi Holly,
Thank you for your great feedback! We’re so pleased to hear that your partner is happy with the phone and that the ordering process was easy and timely. Your satisfaction means a lot to us!
If you need anything else in the future, don’t hesitate to reach out.
Best regards,
The Kazoop Team
Beautiful item at a very competitive price
This is the second time that I have purchased a John Lewis velvet bedspread from this seller at an extremely competitive price. My recent one arrived in the original packaging with labels and in perfect condition, a beautiful item.
There was a slight issue with the Royal Mail delivery and tracking but I contacted Anita in customer services via email and it was resolved very quickly. A very happy customer.
9 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your John Lewis velvet bedspread and that it arrived in perfect condition. We’re also glad to know that Anita was able to resolve the delivery issue quickly for you.
Your satisfaction is our priority, and we truly appreciate your continued support. If you need anything else, please don’t hesitate to reach out!
Best regards,
The Kazoop Team
Not good but subsequently rectified
My hedge trimmer kit arrived with no battery or charger. I emailed the evening of receipt and spent two hours trying to get through on the phone. Very frustrating. However, I did get a call back, and it turns out the article was incorrectly advertised as including the battery and charger. and the price was compatible with body-only supply. We agreed a compromise with a substantial discount on the purchase price, so overall I am disappointed, but recognise this was an honest mistake, and the supplier did their best to put it right.
8 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi Mike,
Thank you for your honest feedback! We sincerely apologise for the frustration you experienced with your hedge trimmer kit. We understand how disappointing it can be when expectations aren’t met.
Due to being short-staffed, we were working hard to get back to everyone as quickly as possible, and we appreciate your patience during that time. We're glad we could reach a compromise and offer you a discount, and we appreciate your understanding regarding the mix-up with the advertisement.
Thank you for recognizing our efforts to resolve the situation. Your support means a lot to us, and we hope to serve you better in the future!
Best regards,
The Kazoop Team
Communication buy email was first class.
Tomtom was a great price, but when it arrived the thing would not work. I found the cable was faulty. They sent me another cable, First class which arrived within 24 hours. Tomtom now works.
Communication with Kazoop by email was excellent.
5 sierpnia 2024
Opinia niezależna
Odpowiedź od TLX
Hi Malcolm,
Thank you for your feedback! We’re glad to hear you got a great price on your TomTom and that our team was able to quickly resolve the issue with the faulty cable. It's wonderful to know that your TomTom is now working perfectly!
We appreciate your kind words about our communication and are here to help if you need anything in the future. Your satisfaction is important to us!
Best regards,
The Kazoop Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.