TLX Recenzje 

510
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My son bought a Tv from EBay at the weekend when they had a 15% discount event on which required the purchase to be over £9-99 and within certain dates. Unfortunately, although he tried, he wasn’t abl... Zobacz więcej

Oceniono na 5 z 5

I have bought a lot of items from this company through ebay and found them to be brilliant. The items are well described and usually in a much better condition that the description. If anything is not... Zobacz więcej

Oceniono na 5 z 5

Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning e... Zobacz więcej

Oceniono na 5 z 5

Bough an electrical gadget of their eBay store, item was dispatched the same day as I paid in the morning and it was with me the next day. Outstanding dispatch and delivery timings. I then bought a s... Zobacz więcej


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

510 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(510)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ordered a escooter was really impressed…

Ordered a escooter was really impressed not only with the purchase but how quickly it arrived will definitely use this company again

6 sierpnia 2024
Opinia niezależna
Logo TLX

Odpowiedź od TLX

Hi Jane,

Thank you for your wonderful feedback! We’re thrilled to hear that you’re impressed with your e-scooter and that it arrived quickly. Your satisfaction means a lot to us, and we appreciate your trust in our company.

We look forward to serving you again in the future!

Best regards,
The Kazoop Team

Oceniono na 1 z 5

Con Artist - Beware!

I placed an order for my mother and my mother paid with her debit card, to be delivered to HER address. Nowhere on the website does it state delivery timescale. I tried to call customer services line on Saturday, provided by their website, but they were closed - their automated message informs their lines was open between Monday to Friday.

All throughout Monday I had been trying to get through to them and I was unable to reach through to anyone.

I had major fraud concerns. The red flags were enough for me to email them to express my concerns.

I received a reply from a non-British person to tell me they did not despatch my order because I did not pass a few security checks!! Please make it make sense of this, because I can’t. I did not apply for credit, I paid in full for a RECONDITIONED MOBILE PHONE. It’s wasn’t just the lack of professionalism, it screamed business rort. As a former fraud investigator in financial crime, I questioned their operation, and believe they returned my mothers money in panic.

If you use this “business”, then it is at your own risk. Good luck,

28 lipca 2024
Logo TLX

Odpowiedź od TLX

Thank you for sharing your feedback, and I sincerely apologise for the frustration you experienced with your recent order. We take issues of security and customer satisfaction very seriously, and I appreciate the opportunity to clarify the situation.

We have protocols in place to protect our customers and prevent fraud, which sometimes requires additional verification, especially for large purchases. I understand how this may have caused confusion and concern, especially given your background in fraud investigation.

I apologise for any inconvenience caused by our customer service availability and the response you received. We aim to communicate clearly and effectively with all our customers, and I’m sorry you felt we fell short in your case.

Please know that we are continually working to improve our processes and customer experience. Your feedback is invaluable in helping us identify areas for improvement.

If you have any further questions or if there’s anything we can do to assist you further, please feel free to reach out.

Thank you for your understanding.

Thanks
The Kazoop Team

Oceniono na 5 z 5
Logo TLX

Odpowiedź od TLX

Hi Bryan,

Thank you for your positive feedback! We're glad to hear that your order arrived on time and was left in the right place. Your satisfaction is important to us, and we appreciate your support!

If you need anything else, feel free to reach out. We look forward to serving you again!

Best regards,
The Kazoop Team

Oceniono na 5 z 5

I had an excellent experience with this…

I had an excellent experience with this seller! The service provided was top-notch, and the quality of the item exceeded my expectations. The seller was prompt in responding to my inquiries and ensured the product was well-packaged and delivered on time. I highly recommend this seller for their professionalism and high-quality products. Will definitely purchase from them again!

17 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service! I had a faulty batteries on one of my purchases and I made contact to see what could be done. The comms were excellent and I received an acceptable resolution in just one day! This seller cannot be faulted and provides an excellent service. Nothing was too much trouble and apologised for the inconvenience too - something you don’t very often have from anyone these days. I have purchased more than 6 items from this seller and will definitely be purchasing from them again. I can honestly say, without any doubt, that I would highly recommend this seller....thank you Adam.

10 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely exceptional customer service

Absolutely exceptional customer service, I had a faulty phone which was replaced super fast for a like for like swap, comms were excellent. This seller is keen to show excellent service and nothing was too much trouble. I will definitely be purchasing from this seller again and top of the shop for trusted merchants....thankyou Adam !

3 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent company to deal with

Excellent company to deal with. I had an issue with an item I bought a few months back, they arranged a replacement unit which was swapped over within 2 days of my complaint. Look forward to doing business again!

24 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Very Impressed

First time I have used this company. I had not heard of them before so was a little sceptical but I am pleased I took the plunge.
The description of the item and condition was accurate.
Delivery was very quick.
Communication was quick and effective.
The whole transaction was simple and straightforward.
I did have one very minor issue (which would not have changed my review in any way and to keep this short). I emailed them on the day I received the package and by the following day I received a replacement part (a very small minor part).
No ifs or buts. Just did it.
So, customer service brilliant.
My opinion = very very pleased.

27 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Bought 2 x Apple 14 plus phones at…

Bought 2 x Apple 14 plus phones at great price and phones in very good condition. Dealt with Anita with a slight issue and had brilliant response. Would defo use this company again for a new phone and customer service was second to none 👍

20 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service ordered a Samsung phone open never used , was as new , had a slight issue with the accessories , contacted seller quick response got it sorted out with no hassle , have bought a few phones from this seller , would highly recommend this seller

21 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

I have only had this fitbit for few…

I have only had this fitbit for few weeks and it doesn't hold the charge for more than a day and half wich is quite useless

12 czerwca 2024
Logo TLX

Odpowiedź od TLX

Hi Sonia,

Thank you for your feedback. I’m sorry to hear that you’ve been experiencing issues with your Fitbit’s battery life. We understand how important it is for your device to perform as expected, and I apologise for the inconvenience this has caused.

We appreciate your patience, and I'm glad we could process your refund. If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.

Thank you for your understanding!

Best regards,
The Kazoop Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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