TLX Recenzje 

510
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My son bought a Tv from EBay at the weekend when they had a 15% discount event on which required the purchase to be over £9-99 and within certain dates. Unfortunately, although he tried, he wasn’t abl... Zobacz więcej

Oceniono na 5 z 5

I have bought a lot of items from this company through ebay and found them to be brilliant. The items are well described and usually in a much better condition that the description. If anything is not... Zobacz więcej

Oceniono na 5 z 5

Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning e... Zobacz więcej

Oceniono na 5 z 5

Bough an electrical gadget of their eBay store, item was dispatched the same day as I paid in the morning and it was with me the next day. Outstanding dispatch and delivery timings. I then bought a s... Zobacz więcej


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

510 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(510)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service

I bought a TV from these guys, they offered a great price and it also came with a 12 month warranty, so this was really attractive to me. Unfortunately there were some issues during shipping, completely not their fault - but they completely took care of me, clear communication at every stage and ultimately they resolved the issue. Couldn't recommend them enough!

22 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Second to none service!

Second to none service!! Wow- I have to say that Adam at cheapest electrical is excellent. I bought a Hoover from eBay and had some function issues with it but Adam was on hand throughout to assist. They provided the best ever service and I wouldn’t hesitate to recommend them - 100% genuine and brilliant 🤩

26 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

I recently purchased an iPhone 15 Pro…

I recently purchased an iPhone 15 Pro from Cheapest Electrical via their eBay store and accidentally forgot to apply a 10% voucher code at checkout. After explaining the situation, they kindly refunded me the 10%—excellent customer service! The phone arrived in pristine condition with 100% battery health. Highly recommend this store and have already suggested it to my friends.

22 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

I had a problem with my headphones and…

I had a problem with my headphones and asked for help / advice what to do next . They responded very quickly and were very helpful in giving me advice on what to try first to fix the problem . This worked and fixed what I thought was a hopeless case !!

21 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Top quality Customer care and support.

Customer focused and top quality customer service, Thank you Anita. A few days after purchasing a mobile phone I couldn’t turn it off. Irrespective whether it was my set up issue, a product or software issue Anita’s main focus was to get the issue resolved without delay. And she did just that, problem solved the same day. Great after sale support, just perfect. Thanks again Anita.

12 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Fold 6 Order

I placed a order for a Fold 6 and it was received next day.
It had to be returned due to a error on my family’s behalf
Anita in customer service was amazing and couldn’t be more helpful in my query and return
I would definitely purchase another phone from here when needed again

12 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Mobile phone purchase

I recently purchased an iPhone 15 Pro Max, and although there was a small discrepancy with the device’s condition, the seller’s customer service was outstanding. Adam was prompt, understanding, and ensured the issue was resolved quickly. I’ve bought from this seller several times before, and they consistently provide high-quality products and excellent support. It’s clear they value their customers and work hard to ensure satisfaction. I’m very pleased with my purchase and would highly recommend them. Thank you, Adam!

8 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Great customer service

This is the third time I’ve made a purchase from Kazoop and each time I’ve enjoyed 5* service. Items are better than described, prices are incredible, postage is free and very fast dispatch, well packaged too.
I’m very happy to recommend Kazoop. Anita in customer service is the perfect person for the role, she goes above and beyond expectations and goes the extra mile to ensure complete customer satisfaction.
Thank you for great shopping experiences!

29 października 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

I purchased new iPhone from cheapest_electricals on eBay. I was initially sceptical buying from online marketplace. But Anita kept me informed and clarified all my queries. The iPhone is new in sealed box as described on eBay and they provide purchase receipt. The Apple warranty started when I switched on and registered the iPhone. Overall very happy with the purchase and 5* to the seller and Anita. Will definitely recommend the seller.

26 października 2024
Opinia niezależna
Oceniono na 1 z 5

Misleading sales practices, actively try and remove negative reviews

Purchased an IPhone 15 Pro Max From Kazoop (Online Trading Name of TLX Electrical). They sold it as new and unused. It was not new and unused, it had been used for testing which is misleading.

Any time I try and leave a review, they flag it for “defamatory content”. There’s nothing defamatory here, and I’ll keep reviewing until they stop trying to censor genuine reviews.

Customers beware! I can only assume I’m not the only genuine voice they use this practice on.

I have proof of purchase and evidence. Trustpilot, please factor this in next time my reviews are unnecessarily flagged for removal. I haven’t breached any reviewing guidelines.

*Update* - I’ll not fully entertains Kazoop’s response but be weary, they didn’t list the product as ‘Like New’, that’s my biggest concern with them, if they had, I wouldn’t have purchased it. Just be cautious, with so much effort to censor my reviews, which I had to flag to trustpilot, I personally could never recommend this firm to anyone).

17 października 2024
Logo TLX

Odpowiedź od TLX

Thank you for your feedback. We regret that you are unhappy with your experience, and we take any concerns regarding our products and practices very seriously. We’d like to clarify some points in this matter to ensure transparency.

The item purchased was sold as a "like new" iPhone 15 Pro Max. This means that while the phone may have undergone limited testing to guarantee optimal functionality, it remains in pristine, like-new condition, as described. The term "like new" clearly indicates that the device may not be sealed, yet it fully meets the standards of an unused, top-quality product.

When you reached out with your concerns, we offered a full return and refund option, which you declined. Since you opted to keep the device, it is unfortunate that our decision not to offer additional compensation has led to repeated, negative reviews, despite our efforts to resolve the matter fairly.

At Kazoop, we believe in providing genuine value and quality products to our customers, and we stand by the accuracy of our product descriptions. We encourage all feedback but also aim to ensure that reviews remain factual and within guidelines for the benefit of all potential customers.

Oceniono na 5 z 5

EFFICIENT COMPANY DEFO RECOMMEND

So glad I came across this company on ebay, I bought a refurbished dehumidifier and received it the next day, B+ rating but still lovely condition as listed and working like new, the sellers communication was great, and staff particularly Anita were very friendly and efficient, would recommend and will be my first go to next time 😊

24 października 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent.

Excellent.
Phone came in 2 days perfect condition for 33% less than anywhere else. Mint!

😄😄😁😁😁😁😁😁😁😁😁

12 września 2024
Opinia niezależna
Oceniono na 5 z 5

It really surpassed what i was…

It really surpassed what i was expecting tbh, I contacted the seller about some request and they got back to me fast and was very responsive. I got everything settled. I would definitely do business with them again and I strongly recommend others to get items for
them, if have any issues they get it sorted in the space of 24hrs and they are very efficient.
Strongly recommend 💯👌🏾

1 października 2024
Opinia niezależna
Oceniono na 5 z 5

I'm satisfied with my experience with…

I'm satisfied with my experience with this store. There was a small issue, but the seller quickly resolved it. The items very well packed and arrived fast. Thank you very much. I will most likely buy from them again.

1 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great price

Great price, phone in excellent condition. Happy customer

8 września 2024
Logo TLX

Odpowiedź od TLX

Hi James!

Thank you for sharing your positive experience shopping with us.

We hope to see you again soon!

Kind Regards
The Kazoop Team

Doświadczenie Trustpilot

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