I have given this site a second chance. I lost several dollars during the Christmas holidays being unable to retrieve the proof of purchase. I am having the same issues again. There has to be an ea... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was pretty easy but I selected 2 tickets on the aisle in the orchestra to the right. I had neck surgery, so it was important not to have to turn my head. I filled out information and credit card in... Zobacz więcej
Reakcja na opinię
I wish I could give them 0 stars, they tried to charge me a cancellation fee for a booking I made on the 13th because it was not cancelled on the 12th!!!! I literally tried to cancel 3 minutes after b... Zobacz więcej
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I've had several excellent experiences using Tickets at Work. I even got a half price room in a touristy area in DC at the last minute when my flight was cancelled. I use it at home as well. I highly... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Dane kontaktowe
8517 Southpark Circle, 32819-8532, Orlando, Stany Zjednoczone
- 18003316483
- Contact@TicketsatWork.com
- www.ticketsatwork.com
3,2
Średnia
1 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od TicketsatWork
We appreciate the kind feedback. Thank you so much and enjoy.
I should have checked online and…
I should have checked online and trusted the discount link. Online is 11$ cheaper than this
15 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We strive to keep our prices as low as possible. Please feel free to reach out to us directly, and we’d be happy to review and compare pricing with you, as our goal is always to stay competitive with or lower than the venue’s pricing. We appreciate your feedback and understand your concern—checking online prices is always a good idea, and we’re here to help whenever questions come up.
I wish I could give them 0 stars
I wish I could give them 0 stars, they tried to charge me a cancellation fee for a booking I made on the 13th because it was not cancelled on the 12th!!!! I literally tried to cancel 3 minutes after booking because they charged me $125 more than what the original price was quoted.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
At this time, we’re unable to locate the order in our system. We recommend reaching out directly to the hotel or speaking with a hotel manager to see what options, if any, may be available. While we are happy to follow up again on your behalf if additional details are obtained, any accommodation or refund would be at the hotel’s supplier discretion and is not guaranteed.
User friendly
User friendly. Thank you for making it so easy to navigate.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We appreciate the awesome feedback. Thank you and enjoy.
I've had several excellent experiences…
I've had several excellent experiences using Tickets at Work. I even got a half price room in a touristy area in DC at the last minute when my flight was cancelled. I use it at home as well. I highly recommend it.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We appreciate the awesome feedback. Thank you and enjoy all the great deals.
Anytime that I get discounts on trips
Anytime that I get discounts on trips, tickets etc, it is always so easy to do and I find we get a great experience at a decent price
11 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We appreciate the awesome feedback. Thank you and enjoy all the great deals.
great discounts
Sometimes it takes a little longer to process a payment but I think some extra security is always good
11 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We appreciate the awesome feedback. Thank you and enjoy all the great deals.
I have given this site a second chance
I have given this site a second chance. I lost several dollars during the Christmas holidays being unable to retrieve the proof of purchase.
I am having the same issues again.
There has to be an easier way to obtain the purchase through email.
This process has taken me through several other site to claim my purchases.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
Thank you for giving our site another chance and for sharing your experience. We’re sorry to hear about the ongoing difficulty obtaining your proof of purchase and understand how frustrating that can be—especially after experiencing similar issues previously during the holiday period.
We recognize that navigating multiple sites to access purchase details is not ideal, and your feedback regarding the need for a clearer, more streamlined way to receive confirmation via email is important. We appreciate you taking the time to share this, and we will be sure to pass your comments along to our team as part of our continued efforts to improve the experience.
If you need assistance locating a specific order or purchase, we encourage you to reach out to our support team so they can review your situation further.
Thank you again for your feedback.
A bit nervous about the experience
It was pretty easy but I selected 2 tickets on the aisle in the orchestra to the right. I had neck surgery, so it was important not to have to turn my head. I filled out information and credit card info and got an email saying those seats were no longer available - choose another selection. I got the 2 seats next to it which were not available when I first came on the site - so seemed a little odd. Hope my card was not lifted!
9 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
Thank you for sharing your experience, and we appreciate the details you provided. We understand how important seat selection can be, especially when specific accommodations are needed, and we’re glad you were ultimately able to secure seats that met your needs.
Seat availability is provided to us in real time by the venue’s ticketing system, and occasionally inventory can change during the checkout process if seats are released or held by other users at the same time. While this can appear confusing, it does not indicate an issue with the transaction itself.
Regarding your payment, please rest assured that our checkout process is secure, and payment information is safeguarded. If seats become unavailable during checkout, the system will prompt a new selection before completing the purchase.
Thank you again for sharing your feedback, and we hope you enjoy the performance. If you have any questions or need further assistance, our support team is always happy to help.
Our issue was resolved.
We used TicketsAtWork to purchase a Sams Club membership. There was some confusion about the Terms and Conditions since during the checkout process you see the terms for Sams Club before you see the Terms of Sale for TicketsAtWork.
This is somewhat confusing.
However, the TicketsAtWork representative contacted us to address the problem which we truly appreciated.
This company does stand by its customers and does seem to care a lot about the customer experience.
We appreciate this about TicketsAtWork.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We apologize but terms of final sale are agreed when making the purchase that is required for our members to read. However, we do have our management team looking into this matter to see what all can be done.
Discounted movie tickets with no hassle!
It was super easy to use and was a great deal!
8 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We appreciate the awesome feedback. Thank you and enjoy.
I will NEVER use this company for anything again!
I have only used this company 1 time and it will be my last. Booked a room last month for one night and it booked me for 2 rooms. Called immediately to explain that I only needed one, they told me I would receive a refund for the second room. They asked me to give them 3 days. Here it is a month later, I've spoken to a rep each week since, still no refund. I spoke with a supervisor who was supposed to call me back, she didn't. I've never had problems like this with Expedia or any other service I used. I even had to give them the hotel supervisors name to keep on file just because it's been so long an I don't want this to be looked over or forgotten .
7 marca 2026
Opinia niezależna
Odpowiedź od TicketsatWork
Thank you for taking the time to share your experience. We’re sorry to hear about the frustration this situation has caused, especially due to the repeated follow‑ups you’ve had to make.
To ensure we can properly review what occurred and look into the status of the refund you were advised about, we do need to locate the specific booking details. At this time, we ask that you please either provide the order number associated with the reservation or contact us directly by phone so a manager can review the matter with you in real time.
Once we have the correct order information, we’ll be able to check the reservation history, notes, and any applicable refund activity and advise you accordingly. We want to make sure this is fully reviewed and not overlooked.
We appreciate you bringing this to our attention and look forward to assisting once we have the necessary details.
Double charged for hotels after website error message and no order confirmation
Tried booking a hotel in Arcadia/Pasadena California on Thursday night 4/2/26 and the first error message I received was “hotel data doesn’t match, please try again” so I tried booking the same hotel again then received an timed out error message. I proceeded to check my email for a confirmation including checking the spam/junk folder and there was no confirmation email. Next I checked my transactions on my credit card and nothing was posted or pending from them at this time. So then I went back the website and tried a different hotel and received the timed out error message again. Once again I check my email for a confirmation including checking my credit card account to see if I had been charged which at the moment i had not been charged yet. Since I need the hotel for end of the next week 4/9/26-4/12/26 I went directly to the hotel website and booked a room there and it immediately charge my credit card and sent a confirmation. On Saturday 4/4/26 I received an email confirmation for the last attempt on the tickets at work website 48hrs later but never received a confirmation for the other first two attempts to book through the website. This prompted me to check my credit card statement again and I discovered I was charged for each attempt for a total of $2000. I immediately called customer service and told them the issue and the booking that I did finally receive a confirmation for was able to be cancelled pretty much immediately and I saw a pending refund on my credit card account by Sunday. The customer service agent told me that they would cancel the the other two bookings and then “send a ticket to the 3rd party company they book hotels through” explaining the issue and requesting a refund but could not guarantee that I would get one and that I should get information within 72 hours. Now it’s Tuesday and I received an email stating that they still have not heard back from the 3rd party booking company and that they will contact me again within 72 hours.
I contacted the hotel that they have not refunded me for yet and they’ve stated that the room was already canceled and that they never received any funds and that the 3rd party company doesn’t actually pay them until i check in.
I feel like this is a very bad business practice and that it’s very unfair for them to keep my $2000 for an issue with their website giving me error messages that are no fault of my own and not receiving any order confirmations within a timely matter.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
Thank you for taking the time to explain the situation in detail. We understand how concerning this experience has been, especially given the error messages you encountered and the multiple charges that later appeared.
Based on your description, it appears the reservations were created following delayed system responses from the booking attempts, which can sometimes result in confirmations being issued after the initial transaction review window. Hotel reservations booked through our platform are fulfilled by a third‑party supplier, and any cancellations or refunds for confirmed bookings must be reviewed and processed through that supplier and/or the hotel.
To allow us to continue advocating on your behalf, we will need the order number(s) associated with the charges that remain unresolved. Once we have the order number(s), we can:
Confirm the status of each reservation,
Verify cancellation details,
Follow up directly with the third‑party supplier regarding refund eligibility and timing.
While we understand the hotel has indicated they did not collect funds, supplier‑processed bookings are typically settled independently prior to check‑in, which is why the refund review must still occur through the supplier.
We sincerely apologize for the frustration this process has caused and appreciate your patience as we work through the proper channels. Please provide the applicable order number(s) or contact us directly so a manager can review this with you and continue escalation as needed.
Thank you for bringing this to our attention, and we look forward to assisting further.
FRAUD!!
EDIT - they WILL trick you and renege on their word. I filed a complaint w/ the Better Business Bureau of Florida and in that complaint response, they wrote that they were issuing a refund. They contacted me to arrange the details of the refund and after I sent them back the tickets they told me that I would not be issued a refund that I needed to contact insurance to file a claim. DO NOT TRUST THIS COMPANY.
They do not vet concert ticket re-sellers or validity of tickets. I bought 2 tickets to a concert and a week before, Ticketmaster contacted me saying the tickets were canceled as they determined that the seller violated the terms of agreement. I opened a ticket w/ ticketsatwork and they told me the seller was able to acquire replacement tickets. By the time they responded to me, the flights had doubled in price and would have been spending over $1200 for flights alone. Ticketsatwork denied a refund. I don't even know what terms the seller violated so I don't feel comfortable accepting tickets and paying double the money w/ no guarantee that the tickets would actually work and that they won't be canceled the day before the concert.
5 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
Thank you for sharing your concerns and for outlining the impact this situation has had on your travel plans. We completely understand why this experience has caused frustration and uncertainty.
Our records show that the original set of tickets was recalled by Ticketmaster. While the specific reason for that action was determined between Ticketmaster and the seller, we were informed that the seller subsequently secured replacement tickets, which were issued to you as part of fulfilling the order in accordance with the terms of sale.
We understand your concern regarding the timing of this resolution and the resulting increase in flight costs. At this time, we are actively following up with the seller to determine whether they are willing to consider a refund exception, particularly given the change in circumstances and the associated increase in travel expenses. While refunds are not guaranteed once replacement tickets are delivered, we are requesting that the seller review this case further.
Regarding the seller’s compliance matters, Ticketmaster does not disclose internal enforcement details to us or to customers. However, the replacement tickets were issued with the intent of fulfilling the original purchase terms. We understand that, based on your experience, you may feel uncomfortable proceeding under these circumstances, and we appreciate you sharing those concerns.
Rental
They alerted me about the 1st rental I had because that airport did not have or was unable to for full. So, I had to redo the rental at a different location for about the same money
4 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
Thank you for the additional context. You were notified regarding the first rental because the original airport location did not have availability and was unable to fulfill the reservation. As a result, the rental was rebooked at a different location for approximately the same rate, allowing you to proceed with your travel plans.
If you’d like us to review the booking details further or have any additional questions, please don’t hesitate to call us and a member of our team—or a manager, if needed—will be happy to assist.
“Total” price advertised was really increased by $50+ w/ taxes snuck in at the very end.
TicketsAtWork was really great when I had to cancel a tour after an injury. I was so excited to use them after that really positive experience that I immediately went to book a pretty expensive hotel with them. However, I learned the hard way there is an advertised “total” price for hotels on their page before you add it to your cart, and then there’s the real “total” ...
The price they listed was $45 lower than my credit card discounted deal. I assumed that “total” price included taxes and fees, just like the credit card total price did. After I clicked confirm, I realized the “total price” listed on the main page became a “subtotal” on the payment page. The price ended up costing more than $50 over the “total price” advertised!
I wasn’t paying attention because I literally just had a good experience with their customer service department, so I thought I’d just go with them and not get the miles with my credit card deal. Even though it’s only $10 more than the legit “total taxes and fees” cost from my credit card, I’m still really pretty outraged over that kind of misleading (if not downright deceptive) practice.
Once you hit confirm, that’s it … and there’s no refund or turning back because it’s last minute. So, I’m going to stay with them but they really lost all goodwill with me from the hard work their customer service agent put in to help me before.
Why couldn’t they just be honest and upfront…
3 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
Thank you for sharing your feedback and for your kind words regarding your previous experience with our customer service team.
We’d like the opportunity to review this booking in more detail. Hotel pricing is displayed based on information provided by the supplier, and applicable taxes and fees are finalized during checkout before payment is completed. We understand how important clear pricing is and regret any confusion this may have caused during the booking process.
To assist further, please provide your order number or contact us directly so a member of our team can review the details of your reservation and pricing with you. We’d be happy to walk through what was shown at each step and address any remaining questions.
We appreciate you bringing this to our attention and value the opportunity to help.
Easy and trustworthy
Website is easy to use, redemption process is simple, fast overall!
3 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We appreciate the awesome feedback. Enjoy all the wonderful deals and thank you!
Tickets are worth it, but don't work on all formats
Tickets are worth it, but don't work on all formats -- meaning you can't use one type of ticket and pay additional fee to upgrade, you need to buy the higher version of the ticket voucher. For me, the Premiere High Market E-Ticket (the 2nd level ticket) didn't work on Hail Mary RPX Movie. The Sherman Oaks Regal wouldn't allow me pay additional fee, it just didn't take the ticket voucher for this show saying this type of ticket didn't work, so I had to buy the Regal Premium Format E-Ticket. I'm sure I'll use the Premiere High Market E-Ticket later, but the site makes it sound like you can just do an upgrade at the Regal site and I could not.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od TicketsatWork
Thank you for sharing your experience and for providing detailed feedback.
Movie ticket vouchers are valid based on the specific ticket type and format purchased. Premium formats—such as RPX, IMAX, 3D, or other enhanced formats—require a corresponding premium-format voucher. In some cases, theaters do not allow an upgrade by paying the difference at the box office and instead require the appropriate ticket voucher to be used at the time of redemption.
In your case, the Premiere High Market E‑Ticket was not eligible for the RPX showing, which is why the theater required a Regal Premium Format E‑Ticket. While the Premiere High Market E‑Ticket remains valid for standard showings, it cannot be applied toward premium formats.
We understand how this can be confusing, and we appreciate you bringing this to our attention. Your feedback helps us continue improving how ticket eligibility and format restrictions are presented on our site.
If you have any additional questions about ticket types or would like help choosing the right option for a specific movie or format, please don’t hesitate to contact us—our team is always happy to assist.
They scammed me out of $407.76
They scammed me out of $407.76. I will never get an answer or my money back. Trip ID 1023547297. I purchased a flexible ticket option and they refused to assist me with rebooking the ticket. Worst part is my employer is not associated with them for employee discounts. It's a complete scam.
22 marca 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We apologize but bookings made through us and done with Mondee Travel. We have sent this issue over to the managers there to look into this and give the customer a call.
TERRIBLE EXPERIENCE
I have been on the phone over 1hour and 40 mins with ticketsatwork. I have been trying to confirm my reservation for a rental. The representative advise the order did not go through. I provided the confirmation number and waited on a voucher code, once code was received, the code did not work.
This is too much, now I sent the email to my desktop, thereafter the code took, thereafter, I provided the confirmation thereafter my card was charged twice.
I am truly over ticketsatwork. I am still holding for a refund that will take 3-8 days.
I was informed by others that this site is not helpful, they are truly correct. However, I wanted to give the benefit of the doubt, and sure enough the consumers were right.
30 marca 2026
Opinia niezależna
Odpowiedź od TicketsatWork
We apologize for the inconvenience. Both orders were unsuccessful. Our management team is currently reviewing this with the rental company to verify their inventory.
We have expedited the refund back to your original form of payment. You should see the funds returned to your card within 1–3 business days, depending on your bank.
We apologize for this matter and are working directly with the supplier to help ensure this does not occur again.
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