Ordered and paid for a Darimo Nexum DRAG 3D Printed Titanium Computer Mount Order had complications due to Ti Parts not openly communicating the price of the item to the DHL Express, so it could... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
0/5 if i could. ordered on black friday no order has been shipped yet. said two packages got lost in transit and sent a fake tracking number once. then started blaming production delays. after he coul... Zobacz więcej
Reakcja na opinię
Same Experience as some others. Ordered product never arrived. Ordered products in March. Communicated twice replacements where shipped. Ti-springs.com never fixed the issue after repeated lies about... Zobacz więcej
Reakcja na opinię
Its first time when i was defrauded during ordering goods via internet. I did my order in May and have been receiving "promises" e-mails from the Scout Gregory to dispatch my order by last month. Wh... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Why buy from us: - Our high quality springs are made from low density, high strength, corrosion resistant, anti-fatigue grade 5 titanium - Our springs are available in all lengths and sizes to suit your bike and fit a wide range of shock absorbers - Our springs have very accurate spring rates meaning we can offer 25lbs increments - Our products are used by the world's fastest riders at the highest level of competition - All our products come with a warranty - Worldwide delivery - Great customer service - Ran by riders for riders Simply place your order and leave the rest to us!
Dane kontaktowe
97, GL10 2QS, Gloucestershire, Zjednoczone Królestwo
- 07851752754
- sales@ti-springs.com
- www.ti-springs.com
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Bardzo słaba
106 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I've ordered loads from this company …
I've ordered loads from this company over the years and will continue to do so. Quality products at reasonable prices and great customer service! Thanks
29 stycznia 2018
Opinia niezależna
Odpowiedź od Ti-Springs.com
Hi Kader
Thank you for your review.
I'm pleased to hear that you find our products quality, prices reasonable and customer service great.
We hope to do business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Great quality parts and excellent customer service - Will be back again!
I live in Australia and have used this company a few times over the past couple of years. Delivery isn't the fastest but the products are great value and the customer service is always second to none. Will continue to use! Thanks
29 stycznia 2018
Opinia niezależna
Odpowiedź od Ti-Springs.com
Hi Warren
Thank you for your review.
I'm pleased to hear that you find our products to be great value and are pleased with our customer service.
We hope to do business with you again soon!
Regards
Scout @ Ti-Springs.com
caveate emptor
had some issues here around communications after they had my money
28 września 2017
Opinia niezależna
Odpowiedź od Ti-Springs.com
Hi Chevy
Thank you for your review.
I'm sorry to read this.
Rest assured that we are doing our very best to ensure that communication is good and that there are no issues moving forwards.
Regards
Scout @ Ti-Springs.com
TERRIBLE company!!!
TERRIBLE company!!!! They have no urgency in processing your order whatsoever! You can literally wait months for them to post items, as described in other reviews of the company, not just here, but all over the internet! After phones calls, Facebook messages and e-mails asking for my order to be cancelled and refunded (none of which were ever replied to), I received a random e-mail saying it’s been dispatched. HIDEOUS company! And in their refund procedure, it states that they won’t offer refunds unless the item is damaged…. Absolutely AVOID using this company at all costs!!! How it's still around is beyond me.
This company is an absolute disgrace to the Mountain Biking Scene.
Refund Policy copied and pasted from Ti-Springs 06/03/2018:
"We welcome returns with good reason – Items which are broken/faulty/incorrect can be sent back for a full refund. Please note that under the Sale of Goods Act 1979 (as amended), there’s no legal requirement for us to provide a refund if the buyer simply changes their mind."
14 września 2017
Opinia niezależna
Odpowiedź od Ti-Springs.com
Hi Nathan
Thank you for your review.
I'm very sorry to read this.
I am fully aware that we did not fulfil your order on time and want to personally apologise to you for this. We have learnt that we need to improve communication to avoid any disappointment and frustration for our customers and are working hard to do this.
With regards to our returns policy, you are allowed to return your order to us as long as the product is still brand new and un-used in it's original packaging. There is nothing stated on our website that says otherwise.
Regards
Scout @ Ti-Springs.com
Got there in the end
I bought a KMC SI bike chain from these as I found them the cheapest,
the chain got delivered quickly it came in a padded envelope but not in the manufactures original packaging also half of the quick link was missing, as this chain was in silver I wanted the correct silver quick link so after two emails I finally got a reply, the guy made his excuses for not replying to the first email and went on to say he would post out a new link, This was on the 6/4/16 and it finally came this morning 16/4/16
16 kwietnia 2016
Opinia niezależna
Odpowiedź od Ti-Springs.com
Hi Christopher
Thank you for your review.
I'm sorry to hear that your first email to us regarding the missing part was not replied to. I am not sure why this is, and can only assume it was because we never received it. Sometimes emails can automatically find their way into the ''Junk'' folder and so go unnoticed. Regardless, I'm glad the issue was resolved in a timely manner in the end!
We hope to do business with you again soon!
Regards
Scout @ Ti-Springs.com
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