I love their products, but their customer support isn’t responsive. I’ve emailed them, DM’d them on instagram, and have left comments over a two month period (first email was april 10th) with no respo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Authentic advertising. Product meets expectations. kept me current on delivery date. My cats actually like being groomed with this brush. They were never fans of traditional brushes and combs. Seb... Zobacz więcej
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The Self-Cleaning Brush Been pretty impressed with the operation of this brush! Our cats seem to enjoy it, and the one with long hair even is patient with it. She never liked to be brushed in the pas... Zobacz więcej
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The website was really easy to use, tracking was fantastic and the item was well packaged when received. Turning to the brush itself, it is so useful. My cat purrs the whole time she is being br... Zobacz więcej
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Informacje dotyczące firmy
O The Mutt Studio
Napisane przez firmę
The Mutt Studio™ was founded by two animal lovers. Inspired by our passion for dogs and our mutual love for all things comfortable and cozy, we created this project on a whim, thinking we would figure it out along the way.
Little did we know our world would soon be filled with fur, dirty paws and slobbery kisses - and we truly wouldn't have it any other way!
As a brand, our purpose is to provide quality and luxurious products that make everyday life a whole lot better, for both you and your furry friend. We truly believe that the best things in life are the ones that make us feel warm, safe, and cared for, and we want pets everywhere to know exactly what that's like.
Our dream is to help YOU give your pets the beautiful life they deserve, and that's exactly what we're working our tails off trying to do, one day at a time.
Little did we know our world would soon be filled with fur, dirty paws and slobbery kisses - and we truly wouldn't have it any other way!
As a brand, our purpose is to provide quality and luxurious products that make everyday life a whole lot better, for both you and your furry friend. We truly believe that the best things in life are the ones that make us feel warm, safe, and cared for, and we want pets everywhere to know exactly what that's like.
Our dream is to help YOU give your pets the beautiful life they deserve, and that's exactly what we're working our tails off trying to do, one day at a time.
Dane kontaktowe
4,2
Dobra
102 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I have 3 cats with varying…
I have 3 cats with varying personalities and fur! All 3 dislike being brushed but they are tolerating this brush just fine. My long hair cat loves being brushed and she used to try to get away with other cat brushes! The fur stays in the brush until you release it so it’s not flying around! I recommend.
13 czerwca 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Jane,
So happy to hear our Self-Cleaning Brush is working well for you and your cats. After all, they're our best and most important judges, so we appreciate your words!
Wishing you and your three fur babies the best! 😊
The Mutt Studio
The shipping took a long time but the…
The shipping took a long time but the product works great
7 czerwca 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Meg,
Thank you for your feedback, we appreciate it! We're sorry the shipping process took a little longer than expected, but we're glad to hear the wait was worth it! 🙌🏻
We hope to see you again soon! 😊
The Mutt Studio
Brilliant brush
My long-haired cat loves the brush and it has definitely helped with the shedding. The best part is that it’s so simple & easy to clean - no more struggling to pick fur between bristles. Great product, would highly recommend!
26 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Nisha,
Thank you for your awesome review, we really appreciate it!
Wishing you and your furry friend the best! 🥰
The Mutt Studio
My Pets Love It
My pets seem to love getting brushed with our new pet brush. Plus I love how easy it is to pop the hair off because I hated trying to pull all the hair out of other brushes. So much easier to clean, plus it is satisfying to see.
10 czerwca 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Haley,
We hear you - we also couldn't stand pulling the hair out of our old brushes!! So happy you can relate and that our brush is making your life a little bit easier 😊
Wishing you guys the best! 😻
The Mutt Studio
Best Brush I have ever had for my cat
Both me and my cat love this brush. I love that it is so easy to get the hair off the brush too, it comes off in one piece. My cat seems to enjoy being brushed with it more than the other brushes that were double the price.
10 czerwca 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Joanne,
Thank you so much for your awesome review, your words mean the world to us!
Wishing you and your fur baby the best! 🥰
The Mutt Studio
The product is as advertised and works…
The product is as advertised and works just fine. Definitely doesn't get as much hair as my previous brush does, but brushing daily helps to get all the fuzz off the furry friend
1 czerwca 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Jeremy,
Thank you for your review and feedback!
Wishing you the best! 😊
The Mutt Studio
My cat loves his new brush
My cat loves his new brush. He will paw at the brush when he wants to get groomed, which is all the time now. And when I brush him, he doesn't just purr, he stretches and meows in complete ecstasy.
9 czerwca 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Lily,
Your review has made us so happy, thank you for taking the time to write it!
Hope to see you and your furry friend again soon! 🥰
The Mutt Studio
Love the brush and I accidentally…
Love the brush and I accidentally ordered an extra brush and yhe return before it shipped was so easy.
9 czerwca 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi April,
We're so happy to hear your experience shopping with us was a positive one!
Hoping to see you again soon! 🙌🏻
The Mutt Studio
The brush is effective yet gentle…
The brush is effective yet gentle enough for use around the face. My cat absolutely loves it and comes back for more. Brilliant at keeping on top of her moulting.
22 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Hannah,
"Effective yet gentle" is exactly what we we're going for! Happy to hear your fur baby is loving her brush!
Wishing you both the absolute best! 😻
The Mutt Studio
Good purchase!
The pet hairbrush does work as designed. It releases the hair with a push of the button.
25 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi there,
Thank you for taking the time to leave us a review, we really appreciate it. Happy to hear you're enjoying your Self-Cleaning Brush!
Wishing you the best! 😻
The Mutt Studio
Excellent service
Fast service, easy to order, and product was exactly as presented.
31 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Susan,
We're over the moon to hear your experience with us was an excellent one!
Hope to see you again soon! 🥰
The Mutt Studio
Odpowiedź od The Mutt Studio
Hi Gloria,
Happy kitty = happy us! Thank you for taking the time to leave a review, we're over the moon to hear your cat loves our Self-Cleaning Brush!
Wishing you both the best! 😻
The Mutt Studio
LOVE!
My cat used to run away from our old comb – now she runs to this brush from Mutt Studio! She's long-haired and really struggles with tangly fur, so this new brush has been a game-changer!
26 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Jen,
How exciting!! Your words made us super happy, thank you!
Wishing you the absolute best! 😊
The Mutt Studio
Love
Love, love, love these brushes. So do our cats. Even ones who would never let us brush them before. Also love that the brush collects the brushed out hair. Game changer!
26 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Karen,
So so happy to read your words, thank you so much for taking the time to leave your review!
Hope to see you guys again soon! 😊
The Mutt Studio
Delivered within the timescale…
Delivered within the timescale specified well packaged, the concept behind the brushes excellent takes all the fur/hair in one 'lump' and the both cats appear to love it!
12 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Steve,
Thank you for taking the time to leave us a review! We're over the moon to hear your furry friends are loving their new Self-Cleaning Brush!
Thanks again, wishing you guys the best! 😻
The Mutt Studio
Excellent Brush
This brush works really well for my cat and she likes it too. I like how it collects the hair and you can keep brushing without cleaning it off.
26 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Elisa,
Thank you so much for your review. We're so happy to hear your fur baby is loving her new brush!
Hope to see you again soon! 😻
The Mutt Studio
Love this brush!
Love this brush! It’s a great way to pet my partner’s cat without me actually having to touch it (I’m allergic to cat dander). The cat loves the grooming and it sheds less hair due to it. Great product!
13 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Zoey,
That's such a clever idea, so happy to hear you're now able to bond with your partner's furry friend in a way that's comfortable for both of you!
Thank you for your kind words, we really appreciate them! 😻
The Mutt Studio
Fast and excellent product
Fast and excellent product, my pet cat loves the brush. I would totally recommend for any pet lover that needs this.
15 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Cristin,
Thank you so much for your review! We’re so happy to hear your furry friend loves the new brush! 😻
Hope to see you again soon! 😊
The Mutt Studio
My Cats LOVE it!!!
Took awhile for it to arrive, but when it did and I got a chance to try it out, My Cats couldn't get enough of it! They now look forward to brushings, and wait patiently till the end. Shedding is down, and will have to wait and see if there's less hairball coughing. But so far great product, highly recommend it!
4 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Michael,
Thank you for your words! We're sorry the shipping process took a little bit longer than you were expecting, we're working on improving the delivery experience, but we're glad to hear the wait was worth it. So awesome to hear your cats now love being brushed and that you're spending some quality time with them! 🙌🏻
Thanks again and we hope to see you again soon! 😊
The Mutt Studio
My cat loves this brush
I have a long-haired cat, so she needed brushing on a regular basis. This brush does a good job to get the undercoat out. Easy to clean, and my cat loves the brushing experience I would definitely recommend this product.
15 maja 2023
Opinia niezależna
Odpowiedź od The Mutt Studio
Hi Debra,
We’re so happy to hear that our Self-Cleaning Brush has made your grooming sessions a lot easier!
Wishing you and your furry friend the absolute best! 😻
The Mutt Studio
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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