The Barcode Warehouse Recenzje 

315
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Ordering items if you know what they are is easy enough. I have reached out numerous times regarding a requirement I have for a UV resistant zebra printer and labels and spoken and email with Ben an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought a Zebra printer for use with Royal Mail. Despite having decent IT skills I don't know how any normal person could get this up and running without help. Phoned their aftersales support which was... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Barcode Warehouse is my preferred supplier for SLP labels. On this occasion, it took about 4 weeks for the labels to arrive and I had to chase my order. I had to use another supplier and it only took... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had an issue with delivery, the incorrect type was delivered, easy mistake to make. Wendy sorted out the issue straight away and had the correct delivery on its way to me withing 24 hours. perfect!

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja konsultingu biznesowego i IT

Napisane przez firmę

Based in Newark, The Barcode Warehouse Limited is the UK's leading barcode solution provider, self-adhesive label manufacturer and enterprise mobility managed service provider. We specialise in supplying barcode scanners, mobile computers, smartphones and label printers to the transport and logistics, warehousing, postal, healthcare and retail sectors. We are a specialist Mobile Managed Services provider, offering solutions which encompass finance, provisioning, fleet/asset management, data management and the repair of hand held computers and printers on behalf of our customers and our partners, who include Zebra, Honeywell, Samsung, Brother, Toshiba, Zebra, Datalogic and many more. We continue to manufacture labels,tickets and tags, which has been at our core for over 30 years.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

315 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(315)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 43

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My contact was my first experience of…

My contact was my first experience of The Barcode Warehouse - I needed to return some items ordered by my team incorrectly and arrange replacements.
Richard could not have been more helpful, easy to deal with and provided advice that will save us costs on future orders - first class.

18 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service!

Lynsey & Glyn were extremely helpful, polite & professional when dealing with an issue I had with my Zebra printer. They went out of their way to help me with a printer issue even zebra support could not resolve. I'd would highly recommend this company on the strength of their customer service. Thanks!

12 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

So helpful

Very refreshing to have a very helpful and friendly person to speak to on the phone, well done Cherie!
Also a quick follow up email to what was probably an unusual request. Well done all!

12 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great Service Everytime!

Every time I contact The Barcode Warehouse, whichever department it is from Sales, to Tech, to finance, the service is always impeccable. They offer honest advice to get you the right product for your needs. They definitely have a customer for life in me, whether I stay in my current role or move on, I will always seek them out and promote them to fellow professionals.

10 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great Service

Paisley continues to provide a fantastic service to my company and she makes doing business with The Barcode Warehouse very efficient and productive. Thank you, Paisley.

27 czerwca 2022
Opinia niezależna
Logo The Barcode Warehouse

Odpowiedź od The Barcode Warehouse

Dear James

Many thanks for the great feedback, always so nice to hear. We hope Paisley can continue the good work with you for a long time. Thanks for your business.

Kind regards, Customer Services

Oceniono na 5 z 5

Fantastic service,

Fantastic service,

Very professional and helpful, resolved my order so quickly. Really impressed

23 czerwca 2022
Opinia niezależna
Logo The Barcode Warehouse

Odpowiedź od The Barcode Warehouse

Dear Paul,

Many thanks for your kind words. We're glad that we could help and hope to serve you again soon.

Best regards, Customer Services

Oceniono na 5 z 5

Have just purchased an acr 122u nfc…

Have just purchased an acr 122u nfc reader writer. Was a bit concerned as there are 2 on the market that look the same from the front so rang up before ordering to check it was the genuine item and not the aftermarket one. I was informed by a very nice lady they only deal with the manufacturers so it has to be the genuine one. The item landed today and yay its the real deal :)

26 maja 2022
Opinia niezależna
Logo The Barcode Warehouse

Odpowiedź od The Barcode Warehouse

Dear Mr Richards

Thank you for placing your order with us. We're glad that you were happy with the product.

Unlike some, we only work directly with our manufacturer partners or via their approved distribution network, so our customers never have to worry about warranty issues or similar.

Best regards, Customer Services

Oceniono na 5 z 5

A Pleasure

I have had the pleasure of dealing with Karen Keeley and the team at Barcode Warehouse for the past year and I find their service, product knowledge and back up to of the highest caliber.
One of the easiest companies to recommend.

4 maja 2022
Opinia niezależna
Logo The Barcode Warehouse

Odpowiedź od The Barcode Warehouse

Dear Mr Hanssen

Thank you for your continued custom and for taking the time to leave a positive review here. We hope all is well and look forward to assisting again soon.

Kind regards, Customer Services

Oceniono na 5 z 5

A shoutout for Bianca!

Bianca was so helpful today. She is an expert in what she does, very patient and understanding. I never tend to write reviews, but she definitely needs a mention!

3 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Phil Welch was amazing with his help…

Phil Welch was amazing with his help today to solve the issue with the Datalogic Gryphon GBT/GM4200.
Now we can scan 24 digits barcode into Excel file after solving the issue with the base to connect with the computer.

I cannot say the same about Ben, the guy from sales. Very late emails reply and never up for help to solve issues. Passing the issues to other people to the point was to late to return our initial scanner we bought from him. Therefore the company have to buy another one!!

Thanks
Antonio

8 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Datalogic Barcode Scanner Support

I bought 2 Datalogic Barcode Scanners but unfortunately I couldn't get them to function correctly. I called support and received excellent assistance from Phil who was knowledgeable, helpful and patient with assisting with the problems I was having. Highly recommended. Many thanks.
REFERENCE 924421 - PHIL WELCH

14 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

The telephone service of The Barcode…

The telephone service of The Barcode Warehouse is great, I had some technology problem for MacBook connect to Zebra GK420D. The Lady called Bianca really helped me with her great patience. I'm sooo appreciate. Thank you.

8 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

I suddenly had a problem with my label…

I suddenly had a problem with my label printer, after using it everyday for almost a year now. Phil from the repair team helped to walk me through various steps to resolve the issue, and had it fixed within 10-15 minutes. Very happy with the level of knowledge, patience and simple step by step guidance.

KF

17 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Pathetic Service

On the 21st December I made a purchase with these guys. And a few hours later they told me my purchase hadn't passed the fraud thingy. They told me the money will be back in my account within 3 to 5 days. It's been almost 14 days and the money has not yet reflected. Can you do something about it.

3 stycznia 2022
Opinia niezależna
Oceniono na 4 z 5

Good Customer Service

I would like to thank Suzanne Catley for the excellent service provided to our company Circular 1 Health, in the annual leave of Lynsey Marriott. Both have done an excellent job together. In busy times this end of the year, Suzanne was able to help us with an order that was late. Thank you. We appreciate it.

7 grudnia 2021
Opinia niezależna

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