Ordering items if you know what they are is easy enough. I have reached out numerous times regarding a requirement I have for a UV resistant zebra printer and labels and spoken and email with Ben an... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a Zebra printer for use with Royal Mail. Despite having decent IT skills I don't know how any normal person could get this up and running without help. Phoned their aftersales support which was... Zobacz więcej
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Barcode Warehouse is my preferred supplier for SLP labels. On this occasion, it took about 4 weeks for the labels to arrive and I had to chase my order. I had to use another supplier and it only took... Zobacz więcej
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Had an issue with delivery, the incorrect type was delivered, easy mistake to make. Wendy sorted out the issue straight away and had the correct delivery on its way to me withing 24 hours. perfect!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Based in Newark, The Barcode Warehouse Limited is the UK's leading barcode solution provider, self-adhesive label manufacturer and enterprise mobility managed service provider. We specialise in supplying barcode scanners, mobile computers, smartphones and label printers to the transport and logistics, warehousing, postal, healthcare and retail sectors. We are a specialist Mobile Managed Services provider, offering solutions which encompass finance, provisioning, fleet/asset management, data management and the repair of hand held computers and printers on behalf of our customers and our partners, who include Zebra, Honeywell, Samsung, Brother, Toshiba, Zebra, Datalogic and many more. We continue to manufacture labels,tickets and tags, which has been at our core for over 30 years.
Dane kontaktowe
Telford Drive, NG24 2DX, Newark, Zjednoczone Królestwo
- 01636 602000
- sales@thebarcodewarehouse.co.uk
- www.thebarcodewarehouse.co.uk
4,3
Doskonała
315 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Charlie was fantastic to deal with
Charlie was fantastic to deal with - a true credit to the business!
12 maja 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Many thanks for your kind review. We're really pleased that Charlie could assist and hope we can serve you again soon.
Best regards, Customer Services
Chelsea was extremely knowledgeable…
Chelsea was extremely knowledgeable about the products available and helped me ensure I obtained the right product for our business need at the right price! Excellent customer service - thank-you!
27 kwietnia 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Helen
Thank you so much for your kind review. We're glad Chelsea could help and that you were happy with your experience.
We hope that we can assist you again soon.
Best regards, Customer Services
Excellent company
Excellent company. Went above and beyond to help me meet an urgent deadline (they even arranged a Saturday delivery for an order placed on a Friday)
Good communication goes along way. Overall a great first experience with the barcode warehouse.
Thank you, Tina
21 kwietnia 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Tina
Thank you for leaving such a kind review. We're really pleased that we could assist and hope to help you again in the future.
Kind regards, Customer Services
Chelsea Wood
I always find barcode warehouse helpful whether placing orders or enquiries and always supply our orders on time and correct.
Yesterday we had an issue with an order that our staff had chosen the incorrect label, having dealt with Chelsea Wood she came back with the correct one we should have chosen, and dealt with the new delivery of the correct one without any issues. Very helpful and swift in dealing with the matter. Thanks
20 kwietnia 2023
Opinia niezależna
Great customer service from Charlie
Great customer service from Charlie! Really helpful and proactive, thank you :)
14 marca 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Mrs Bell
Thank you for your business and for leaving this positive review. I shall pass your feedback on to Charlie.
Best regards, Customer Services
A consistent reliable partner to our business
We have been using Barcode Warehouse for the last few years and have always been able to rely on them to deliver top quality key hardware at a competitive price, on time.
Personally whenever I have contacted the team I have always been supported with excellent account management & customer service.
My only suggestion for an improved overall customer experience would be though that you take a proactive approach to advising customers of partial shipments. Our most recent purchase resulted in a partial delivery, which caused us having to get in touch. The remainder of the order was delivered shortly afterwards, and well within our project window, but still it would have been good to be informed.
8 marca 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Mr O'Reilly
Thank you for your kind review. We really appreciate your custom to date and are glad that you have been happy with our levels of service and support.
We went live with a new ERP system at the beginning of this year. The team are still working through tweaks and enhancements to its functionality and I have passed your comment regarding partial shipments on to them. Many thanks for your input.
Best regards, Customer Services
Bar code Warehouse as always above and beyond
I have spoken to Barcode warehouse a few times. all have been very professional and extremely helpful. On this occasion Chelsea was amazing. She Helped us to sort out a wrong delivery/order. Has sorted the whole thing at 4pm. by 11 am next day I had the correct labels. Thank you so much Chelsea.
21 lutego 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Gary
Thank you for your kind review. We're very pleased that you got the labels required and appreciate your order.
Your feedback has been forwarded on to Chelsea who is very happy too.
Best regards, Customer Services
I recommend cooperation with Charlie…
I recommend cooperation with Charlie great customer service.
24 lutego 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Anna
We're really pleased that you were happy with the assistance from Charlie.
Thanks ever so much for sharing your experience here and for your business.
Kind regards, Customer Services
Top Drawer Aftersales
Purchased a printer and label stock through Angela at the Barcode Warehouse and had trouble with print quality when using.
Was put in contact with Phil at aftersales who remotely connected to my PC and resolved the issue.
Fantastic service
23 lutego 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Thomas
Thank you so much for taking time out to leave your review. We're very pleased that Phil could get your solution up and running with the required print quality.
Thanks for your business.
Best regards, Customer Services
A very poor service
A very poor service. Not a place you wanna buy from
2 lutego 2023
Opinia niezależna
Poor Sales Department
Sales department are just not interested in getting back to customers, enquired about some products as an existing customer, and have chased twice by phone and still not had a reply by email as promised
13 stycznia 2023
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Arfan
I understand that you have spoken to my colleague regarding this. I'm very sorry for the frustration, however, we did send an email regarding your enquiry on 13 Jan 2023 at 11:16. A copy of this was forwarded to you this morning. Hopefully you received it this time.
Every enquiry and customer is important to us.
Regards, Customer Services
AVOID!!!Shocking customer service
AVOID!!!Shocking customer service. I returned a faulty label printer the day after it arrived. They have had the printer for 2 weeks now and I have been waiting 2 weeks for my refund being passed from person to person. One person even asked for my bank account details on headed business paper, another the return number, another order number. I've provided them with all this information despite the fact they already have it, but no refund. Im sure all would have been fine if the printer had worked, but beware if you need to return anything.Really disappointed with their customer service and would definitely not recommend!!
12 stycznia 2023
Opinia niezależna
Very Poor service
Placed an order on the 27th December and received confirmation that my order would be despatched next day. No further updates or communication untill I queried it on the 8th January and I got this response...
"We are currently waiting for an ETA, once we have this we will be able to advise you
Sorry for any inconvenience this may cause you"
Simply not good enough, given the item was available to buy in stock when I placed my order, I asked for a more a more definitive explanation rather than "awaiting ETA", no response!!
Will not be using them again!
Placed same order with a competitor after the above experience...chalk & cheese...
11 stycznia 2023
Opinia niezależna
Good customer service
Charlie in Customer Services dealt with our delivery query quickly and pragmatically. Their response was a welcome change to that of others. Delivery was prompt too.
23 listopada 2022
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Adam
We are very happy that we could get your order to you promptly. Charlie was very pleased with the feedback.
Thank you for your business and for taking the time to share your experience here.
Best regards, Customer Services
Very good service (as well as prices)
I had an issue getting a couple of our barcode scanners to read a particular type of barcode. The support (Joe) that I received from the company was top notch, quick responses, never attempted to wash their hands of me etc.. We got to the resolution and I'm really happy with the outcome. Wouldn't hesitate to recommend
22 listopada 2022
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Dear Mark
We really appreciate you taking the time to leave your feedback here and are pleased to have got you up and running with your barcode scanners.
Thanks for your recommendation and we hope to assist you with any future needs.
Best regards, Customer Services
I had a problem tracing an order
I had a problem tracing an order, and Charlie came to the rescue. He replied my mails on time and went the extra mile to resolve my problem. Charlie is fast, attentive to details and super helpful. I would patronise him everyday and twice on Sundays.
13 października 2022
Opinia niezależna
Dealing with Sara and Cherie was a…
Dealing with Sara and Cherie was a great customer experience. They were super helpful and I would without hesitation purchase from them again. They are an asset to the team. Thanks
30 września 2022
Opinia niezależna
I have bought several barcode printers…
I have bought several barcode printers from the barcode warehouse and when my latest one arrived with an issue, Charlie promptly sorted out the problem. I will definitely be a returning customer.
29 września 2022
Opinia niezależna
Excellent service
Item delivered very quickly indeed and Charlie's communications were excellent.
30 sierpnia 2022
Customer service is excellent
Customer service is excellent. Charlie has dealt with every query quickly and its a real pleasure to be able to speak to someone. Would def use again
31 sierpnia 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.