Ordering items if you know what they are is easy enough. I have reached out numerous times regarding a requirement I have for a UV resistant zebra printer and labels and spoken and email with Ben an... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a Zebra printer for use with Royal Mail. Despite having decent IT skills I don't know how any normal person could get this up and running without help. Phoned their aftersales support which was... Zobacz więcej
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Barcode Warehouse is my preferred supplier for SLP labels. On this occasion, it took about 4 weeks for the labels to arrive and I had to chase my order. I had to use another supplier and it only took... Zobacz więcej
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Had an issue with delivery, the incorrect type was delivered, easy mistake to make. Wendy sorted out the issue straight away and had the correct delivery on its way to me withing 24 hours. perfect!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Based in Newark, The Barcode Warehouse Limited is the UK's leading barcode solution provider, self-adhesive label manufacturer and enterprise mobility managed service provider. We specialise in supplying barcode scanners, mobile computers, smartphones and label printers to the transport and logistics, warehousing, postal, healthcare and retail sectors. We are a specialist Mobile Managed Services provider, offering solutions which encompass finance, provisioning, fleet/asset management, data management and the repair of hand held computers and printers on behalf of our customers and our partners, who include Zebra, Honeywell, Samsung, Brother, Toshiba, Zebra, Datalogic and many more. We continue to manufacture labels,tickets and tags, which has been at our core for over 30 years.
Dane kontaktowe
Telford Drive, NG24 2DX, Newark, Zjednoczone Królestwo
- 01636 602000
- sales@thebarcodewarehouse.co.uk
- www.thebarcodewarehouse.co.uk
4,3
Doskonała
315 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Mixed assistance
Ordering items if you know what they are is easy enough. I have reached out numerous times regarding a requirement I have for a UV resistant zebra printer and labels and spoken and email with Ben and as yet have not received a quite - I don't think you want to sell to me...
also I have raised a repair request, no-one has got back to me about that either. I am now talking to other zebra printer suppliers
16 października 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Hi Isabella, I’ve asked for a little more information so we can look into this for you. Ben is currently on leave and, with the details provided in your review, we’ve unfortunately been unable to trace your original enquiry.
Easy to order
Easy to order, great customer service and prompt delivery
8 października 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thanks so much for your feedback. It’s great to hear everything went smoothly, from placing your order through to delivery. We really appreciate you taking the time to leave us a review.
Outstanding service
Outstanding service. Great range of products, great prices and excellent delivery throughout. Makes my life so much easier.
5 października 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for your 5-star review, Jon. We are pleased to hear that you were impressed with our product selection, competitive pricing and delivery service. Customer satisfaction is at the heart of what we do, and your feedback is greatly appreciated. We look forward to continuing to support your business.
wouldnt use anyone else
wouldnt use anyone else, great price, great service, quick turnaround, the best place for your labels
21 września 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for taking the time to write a review it is very much appreciated. Label manufacture is our very foundation and our production team work very hard to deliver sustainable quality products. Thanks again.
Fantastic support and communication.
Fantastic support and communication.
Dropped a star due to a small issue waiting for response from zebra
20 września 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you very much for the review we do appreciate your feedback. Great to hear our teams are valued, they really do deserve it. I do apologise for the vendor issue but we will review and hopefully ensure a swifter service in the future. Thanks again
Had an issue with delivered goods
Had an issue with delivery, the incorrect type was delivered, easy mistake to make. Wendy sorted out the issue straight away and had the correct delivery on its way to me withing 24 hours. perfect!
14 września 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Hi Dave, Thank you for taking the time to write a review for us. Our Customer Service Team are here to support and always aim to give the best possible service. So thank you again for the shout out to Wendy.
Resolution to missing item
We had an issue with an item that appeared to be missing from a delivery. Wendy and the Customer Services team took the time to investigate it properly with their warehouse and despatch teams and kept me informed throughout.
Although they were satisfied from their records that the complete order had been despatched, they nevertheless offered to replace the item as a gesture of goodwill.
I thought this was a very fair and customer-focused way of resolving a situation where it wasn’t possible to establish conclusively what had happened. Really good service and very much appreciated.
8 września 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Hi Hugh, Thanks for the feedback. Our teams work very hard to get products out of the door, on time and as expected, but if things don't go quite to plan we also do our very best to resolve as quickly as possible. Your review is very much appreciated also.
Excellent service and friendly
Excellent service and friendly, helpful staff
20 sierpnia 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you so much for taking the time to review The Barcode Warehouse. We really appreciate all feedback but love it when customers recognise our teams for their service and support.
Excellent service from first contact
Excellent service from first contact. Clear advice, honest recommendation, fast delivery and after-sales technical support superb.
19 sierpnia 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for taking the time to share your experience. All of our teams really do take pride in giving a first class customer experience so its always great to get such positive feedback. Our teams are always available in person on the end of the phone for queries and support.
Great comminucation
I had an issue with my printer head, I had amazing support and communication throughout the replacement process. Cant thank Lou enough!
5 sierpnia 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for taking the time to review your experience with us. We really appreciate it when we can pass great feedback on to our Teams.
These labels are not generally…
These labels are not generally available items. So it was very refreshing to note how quickly the Team at Barcode Warehouse managed to source all the required items.
A very big thumbs-up!
Thank you.
J
7 sierpnia 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for sharing your review and an even bigger thank you for the thumbs-up! Our teams love feedback like this, it's much appreciated.
Great customer service
Great customer service, very helpful and quick communications made our purchase very smooth.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for your review Catherine, It's always great to hear good feedback. Our teams always do try to do their very best for our customers.
SLP labels
Barcode Warehouse is my preferred supplier for SLP labels. On this occasion, it took about 4 weeks for the labels to arrive and I had to chase my order. I had to use another supplier and it only took a few days for them to deliver. I find that being charged for next day delivery is very annoying as clearly this is not the case. Being informed that this is the charge made by the courier does not excuse the poor delivery.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Hi Chris, Thank you for bringing this to our attention and I am very sorry we fell short on this occasion. Your order is normally a stock item but was unavailable at the time you ordered it this time, and we didn't follow up to communicate this to you or expedite a faster delivery. Our Customer service team will be in touch shortly. Thank you both for your custom and your feedback.
I have a great relationship with our…
I have a great relationship with our contract manager (Matt) who is always able to support and deliver to my expectations.
The only downside to TBW service is an email I receive to say my order is leaving the warehouse, only to find out that its not leaving Newark for me, but your supplier to you.
This email is not helpful as gives me a false timeline and ETA.
28 lipca 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Hi Darren, Thank you for taking the time to write a review and for giving Matt a shout out, it's much appreciated. With regard to your feedback on ETA's, I will definitely review with the teams to ensure in future we are providing the correct and most accurate information. Thanks again.
Great service and support
Great service and support, parts are always in stock and ready for delivery
16 lipca 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Hi Richard, Happy Friday and thank you very much for taking the time to give us a 5* review. We love feedback but we love great feedback even more so thanks again.
I use barcode regular
I use barcode regular,they are reliable,communicate and are an assett to my company
17 lipca 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for sharing your experience with us Michael. We know have great teams, so its always appreciated when they receive a good review.
Customer Service was very helpful
Customer Service was very helpful, and ordering was straightforward with no issues.
2 lipca 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for taking the time to give us a great review and a shout out to one of our incredible teams. It really is appreciated.
Good product knowledge and service
Good product knowledge, decent pricing, responsive helpful staff
18 maja 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Thank you for taking the time to give us a great review. It's much appreciated.
waste of time and money
Purchased a wireless receipt printer not fit for purpose. After may a wasted hour , we complained to the compnay who told us we had to pay send it back to them . After much wrangling we still have this printer - 10 weeks on and ove £300 lighter. Old technology that keeps disconnecting from teh wifi networ - keep getting the same 'we are not reposnsible' email.
23 czerwca 2026
Opinia niezależna
Odpowiedź od The Barcode Warehouse
Good afternoon Chandra,
I understand that our Customer Service Manager has now been in touch, and I hope we are able to resolve this for you shortly.
It is certainly not our intention to avoid addressing any issues. While this does not excuse your experience, I can see that our Technical Product Support team did attempt to contact you on multiple occasions to discuss the issues you were experiencing prior to this escalation.
I do sincerely apologise for the frustration this printer issue has caused, and I trust we can now move forward and bring this to a swift resolution for you.
Order went through straight away for…
Order went through straight away for next day delivery which is what I needed. Unfortunately the courier that was delivering failed to deliver even though we are open 24 hours daily and had to wait an extra day to receive the product.
8 czerwca 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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