Tesco Recenzje 

20 408
Wynik TrustScore: 2 na 5

1,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I would give it no stars if possible. Upon ordering Whoosh Tesco new speedy delivery service, I was astounded at the prices charged including 4x Dr pepper at £10.40 which should be £6.00 Altogether... Zobacz więcej

Oceniono na 5 z 5

Five stars! I am so impressed with the incredible customer service from Tesco. I had an issue where something wasn't up to scratch, but the team handled it perfectly. I spoke with two different operat... Zobacz więcej

Oceniono na 1 z 5

Ordered an office chair from Tesco market place. Arrived from a Chinese supplier with no instructions. Attempted to contact Tesco customer service and was met with a 34 page list of their outsourced s... Zobacz więcej

Oceniono na 1 z 5

Don't deserve even a one star! Bought an ink cartridge own brand and was faulty, The self checkout till did not issue me a receipt, Cartridge was faulty for my printer and customer services were d... Zobacz więcej

Informacje dotyczące firmy

  1. Supermarket

Informacje przekazane przez różne źródła zewnętrzne

Home Shopping for less from Tesco.com. Find our full range of groceries for delivery online, as well as thousands of affordable non-food products from Tesco Direct. Clubcard points on all purchases, and UK wide delivery. Every Little Helps.


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

20 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(20 408)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2678

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Racism experience.

Went to you a cashpoint i. Westhill aberdeen, and was discriminating against as was taking money of my bank cards to sort out bills. As i dont use my cards i respectfully moved to one side to allow other customers to use the cashpoint until i retrieve my details. We had to justify ourselves to the staff on different occasions and not happy with how this was dealt with as its no ones business as was doing nothing wrong. Would not be using tescos here again. Please educate your staff on discriminational practices. As a british female business woman this is the first time i have felt like this in my life and am really offended

3 września 2026
Opinia niezależna
Oceniono na 1 z 5

What an appalling service i just…

What an appalling service i just received Tesco Scarborough store - i had drunk a bottle of Blandy's as i often do an wanted some more so rather than pay deliveroo price around £25 per bottle as i have done in the past i thought i would walk with my BLIND dog and purchase them myself 2 bottles at around £15 each half to drink tonight and the rest another day.
I enter the store when the security guy said no dogs so i tied him outside where i could see him - i asked the security where to find Blandy's Mederia wine he seemed to not have a clue but tried to find me a bottle, when he got back it became apparent he misheard me and thought i said "Brandy" so i said no "Blandy's " he then directed me to a woman behind the counter to the entrance to the right (where they sell cigarettes) - so i ask her for 2 bottles, she looks me up and down like i was some drunkard and said "sorry i think you've had enough" - like WTF i could have ordered it to be delivered with NO problems yet this seeming MAN hating women (jobs worth) feels like she has to get busy all righteous like she saving the planet or something - yet the first thing that GREETS you when you enter this store is crates of LAGER - so quite rightly i got annoyed as i spend the time to walk myself and my blind dog to this store and explained with some expletives my frustration to which the once helpful security guard decided to get in my face like tesco actually value him or something paid loyalty if you ask me then from nowhere some bald guy is next to me on his phone calling the police like i've held the store up god forbid someone has an opinion - i wish now i had stayed at home and paid the deliver price of £50 had it delivered with NO issue's instead of trying to save £20 by walking instore - absolutely disgraceful who do these people who work their think they are super hero's?

2 września 2026
Opinia niezależna
Oceniono na 2 z 5

Thought needed on new design of store

I'm grateful that Tesco Grimsby has been able to update the store, though this has been disruptive. I wanted to ask why the freezer cabinets are so dark. I have normal eye sight but cant imagine how someone with any visual challenges would manage. There are rows of dark glass cabinets as part of the upgrade? To see what's in the cabinets is made more difficult by this design choice. Please add some lights to the display. I forsee that this will impact sales if customers are not able to actually see and find the products.

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Problem with a certain member of staff…

Problem with a certain member of staff at edenthorpe store . Doncaster..a woman with coloured blond hair around age 40.s I'm sick of this woman she is deliberately harassing me.. I'm 72 years old she was whispering about me to another staff member at customer services around 7.30pm tonight.. l heard her tell a member of staff to watch me..even though I haven't done anything wrong slander is a serious matter..my nephew happens to be a solicitor at Taylor bracewell l will blame Tesco if this keeps happening you need to speak to this staff member..I'm a very quiet person l don't bother anyone.. everyone else is ok and friendly ..it's just her she has an attitude problem

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Executive Office dismisses serious food safety hazard (bone in mince) affecting a child

Deeply shocked by the complete lack of accountability from Tesco’s Executive Office regarding a serious food safety failure. My 14-year-old daughter bit directly onto a hard, sharp 7mm foreign object (clearly animal bone) in a pack of Tesco beef mince, causing a severe choking and dental hazard.Tesco has flatly refused to take responsibility or offer any form of goodwill gesture for the distress caused. Instead, they are hiding behind a supplier loophole, claiming the object couldn't pass through a 3mm factory mincing plate. This completely ignores the fact that brittle bone fractures and splinters under industrial pressure.To completely shut down a safety complaint handled by the Executive’s Office (Ref: LL/6200025) with zero accountability is disgraceful. As a long-term customer, I am disgusted by the lack of care for a child's safety. I have retained the remaining fragment of the object and will be taking this further.

14 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Not the Tesco we knew anymore!

I have visited Tesco Ely today and as usual walk around to find something I might like (I visit Tesco every day for daily sh what I saw on the shelf and price it was labelled as did not match what I was charged on the till.
Last time I had this experience in Ely Tesco was more than 15 years ago and I was assured by the manager whom seen me at the entrance tills and assured me that it was a one off mistake and refunded me double the difference back and promised it will be corrected at the system so others customers do not get over charged.

Not today! Once I realized I was overcharged and went to reception tills the young lady served me made me feel like I was bothering her for nothing and I had to show her pictures to prove that I was overcharged. ( Normally they will ask for somebody to go and check it)

The option I was given was to return it and get my money back which is what I had to do.

Being a regular Tesco customer since 1970's looks like I have to consider visiting other shops as well from now on!

Hasan Ozbek

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Absolutely ridiculous and misleading.

Absolutely ridiculous and misleading.

After shopping at Tesco, I was given a receipt offering 8p off per litre of fuel. Naturally, I drove to a Tesco petrol station expecting to use the discount, only to be told that it apparently can only be used at a petrol station connected to a large Tesco store.

Where exactly is this made clear to customers?

What is the point of printing and handing out these so-called “discount” vouchers if customers only discover the restrictions AFTER they have driven to the petrol station? It feels deliberately misleading and like a complete waste of customers’ time.

Tesco, if a voucher has important restrictions, PRINT THEM CLEARLY ON THE VOUCHER instead of expecting customers to somehow guess where it is valid.

I specifically drove there to use this discount and was simply refused. This is not a promotion – it’s an incredibly frustrating customer experience.

Don’t be fooled by these fuel discount vouchers. Check the small print and where they are actually accepted before wasting your time and fuel driving there.

Very disappointing from a company as large as Tesco.

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Tried to contact Tesco regarding club…

Tried to contact Tesco regarding club card vouchers and impossible to find an email address and WhatsApp link/no. Did not work. Made request short while ago and was not actioned and due to time lapsing between my request and Tesco’s action, my vouchers expired and they have not actioned my other request to mail vouchers to me. I decided to give up chasing their incompetence and inability to provide easy good customer service. I think it was better to get on with my life and save my sanity and maintain my will to live,

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Tesco car Insurance to b avoided at all…

Tesco car Insurance to b avoided at all cost...when will people wake up...these companies don't help us...they only look after...themselves too make profit and keep there shareholders..I had a really good policy and they..mucked up..and my policy and ruined it...now i have 2 get more..expensive car insurance...and why r we 2 ones..always have 2 pay..higher car insurance...totally unreasonable and despicable....and if i don't have 2...use them ever again...will make me a happy man..and when they muck your account..and u have 2 pay them back..why would u ..when the account is ruined anyway...no insensitive one bit...shame on u tesco car Insurance

12 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Customers really do not matter to Tesco…

Customers really do not matter to Tesco we might be giving them our hard earned money but that is really all they are interested in. Customer service is not even in their vocabulary. As many other Tesco Telford customers have told me their delivery service is below one star. For months they cancelled milk, dairy and frozen products, not to mention conditioner, deodorant and other items that you know are in store at the last minute. I understand the hot weather causes all sorts of problems with their fridges and freezers but they can afford to replace them and instead of waiting for loyal customers, like me, to jump ship, they should have been proactive and replaced them immediately. The last straw was when they cancelled 14, yes fourteen, items from my order the night before delivery. It is totally not acceptable with no explanation. When they cancelled my order completely there was no explanation. Tesco we are human and keep you in business so surely an explanation and an apology in stead of your order tomorrow is cancelled. Mind you should we be surprised when you book your Christmas slot early order those special items and have them confirmed only to be told when your order at Christmas is delivered that it is out of stock Well no more, after years of loyal weekly deliveries I have cancelled my delivery saver plan and gone to a reliable delivery from Ocado, who actually treat me as I deserve, respect and explanations. Shame on you Tesco for letting down your loyal customers. You don’t deserve us.

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible service in store for delivery

Less if I could, once again 5 items missing, all in store , daughter checked as soon as receipt came through, charge a fortune for delivery and then lies . Send substitutions when asked for not to. Disgraceful this is talbot Green store

1 września 2026
Opinia niezależna
Oceniono na 5 z 5

Dan in Petersfield ☑️

Shopped in Petersfield today, store number 3015. Very little bread and in particular my favourite, sunflower seeded! Found a staff member (Dan) who made enquiries and confirmed the delivery hadn’t been ‘scanned in’ yet but he would do that soon and we could return later in our shopping. He then took the trouble to seek us out and presented us with the required loaf. Hats off to young Dan. Thank you.

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible service by Modupe for my delivery

I used Tesco Online and my delivery was to be made by Modupe. She was almost 2hrs late and didn’t even know where my apartment was. When I tried to direct her, she was shouting at me on the phone. When she eventually brought my delivery, she didn’t even have the courteousy to apologise. I was late for so many appointments and she couldn’t care less. Worst service EVER!

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Tesco without tea.

Visited The Cafe at Tesco Barnstaple yesterday, no tea available. Sold out signs on the order boards. When asked staff told the machine was broken. As we finished our meal they started to bring out tea.

31 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

this is about big tesco in new Malden

this is about big tesco in new Malden
Most staff are very rude very and unprofessional. They all extremely unhappy unhelpful
Very upsetting as I spent lots of money every week there as is close to my house and you get treated like that .

31 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service and kindness!

I ordered home food delivery for my 94 year old Mum on the 31st August 2026 (TQ148HE). In the comments, I request the driver bring the delivery into Mum's kitchen and put it on the kitchen side for her.

This evening her driver 'David' not only delivered her food and put it on the side for her but asked her if she wanted him to make her a cup of tea! What a wonderful, kind gesture. My sincere thanks to David for the kindness he showed to my elderly Mum - thank you!

31 sierpnia 2026
Opinia niezależna

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