I would give it no stars if possible. Upon ordering Whoosh Tesco new speedy delivery service, I was astounded at the prices charged including 4x Dr pepper at £10.40 which should be £6.00 Altogether... Zobacz więcej
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Five stars! I am so impressed with the incredible customer service from Tesco. I had an issue where something wasn't up to scratch, but the team handled it perfectly. I spoke with two different operat... Zobacz więcej
Ordered an office chair from Tesco market place. Arrived from a Chinese supplier with no instructions. Attempted to contact Tesco customer service and was met with a 34 page list of their outsourced s... Zobacz więcej
Don't deserve even a one star! Bought an ink cartridge own brand and was faulty, The self checkout till did not issue me a receipt, Cartridge was faulty for my printer and customer services were d... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Home Shopping for less from Tesco.com. Find our full range of groceries for delivery online, as well as thousands of affordable non-food products from Tesco Direct. Clubcard points on all purchases, and UK wide delivery. Every Little Helps.
Dane kontaktowe
Zjednoczone Królestwo
- www.tesco.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Worst loyalty card system ever over 20…
Worst loyalty card system ever over 20 years have had to get new card as it stops working. With SuperValu and Dunnes same card same number and way better discounts . Tesco are a joke
Absolutely shocking company been…
Absolutely shocking company been waiting a week for a refund on unavailable items whoosh drivers can't speak English can't use there pda so obviously can't read English either then always seem to have attitude and always items missing from delivery
The staff are horrible they watch u as…
The staff are horrible they watch u as u shop too make sure people are paying for their plastic shopping bags ,yes They are charging 80pence for their flimsy bags that always split . I will never ever go too tesco’ again and looking under their shelf’s are disgusting with dirt.
Tesco Market Place, it's not Tesco it's anyone selling things.
Useless. Product from the seller a garden hose, split on putting it on. I was messed about by email, with 6 people sending them and not one individual dealing with complaint and sending a generic reply each time. Tesco system not sending my refund request to seller after requesting it twice. Finally I had to call Tesco to get it done. I am still waiting for refund and expect more emails, even though I have sent photos. I will never use Tesco Market Place again, prices are good and you think it's Tesco so should be okay, but it seems obvious anyone and any product can be sold using their name even if products sold are not. Terrible system.
ATM machine ate my card and also took…
ATM machine ate my card and also took £100, I'm forced to dispute transaction, might not even get my money back and change all my subscriptions. Horrible experience. Never using Tesco or NatWest ATM.
Reduced range of stock
Reduced range of stock, overpriced goods, ridiculous price of meat and out of stock items are just a few of the problems here in Bury. Whilst everyone is suffering from the cost of living Tesco are concentrating on maximising profit. Zero social responsibility!
Order not turning up - watch out!
For the third time, my order didn't turn up, with no contact from Tesco or explanation. The last two times this happened, I had to ring them to chase. Last time, I was offered £10 compensation on asking, but no apologies. What's more, it takes about a week to be refunded. Definitely don't get the sense they care about customers or are looking to improve service.
Tesco Launceston have had temporary…
Tesco Launceston have had temporary toilets for some weeks. They are disgusting.
Very disappointed with petrol forecourt
Very very disappointed with this Supermarket giant...
They quite obviously care little about customer service, otherwise their TrustPilot average score would be considerable higher than only 1.6.
When a company as big as Tesco, makes £3.1 BILLION in profit, I would expect alot more effort in keeping customer satisfaction a priority. I called at Tesco Extra forecourt for petrol in Bishop Auckland on two occasions with a discount voucher obtained from spending over £60 in the Extra store, only to find it was ' pay at the pump only' which means you cannot scan the voucher and lose the opportunity of receiving the discount. Twice in 3 days, I filled up after a long journey only to find the same diabolical service. Its not acceptable and this has cost me alone £4.80 which is a welcome discount on a tank of fuel, as the voucher only lasts for a week. This might not seem much , but consider how many thousands this happens to all over the UK and that equates to even more millions in the pocket of Tesco instead of their customers. Sort yourselves out Tesco or I will buy at Sainsbury and enjoy Nectar points instead!!!
Tesco home delivery is very reliable in…
Tesco home delivery is very reliable in my area (Hemel Hempstead).
Thankfully Lidls is just up the road
I order my groceries online regularly. I usually use my PC don’t normally have any problems but recently every single time I have tried to update my order I haven’t been able to. I’ve had to constantly refresh the page and it still is the same problem and I’m forced to use my app on my mobile phone which for me doesn’t work that well you can’t get to see things as well. I can’t compare prices easily. I’m getting very close to not bothering to use them at all.
Ordered Whoosh for the first time on a…
Ordered Whoosh for the first time on a Sunday with a delivery time of approx one hour (shop would have still been open at this time). Notified after the shop shut that they had cancelled my order. Complete waste of time, and we have no dinner!
Price match turned to club card at the till
I went to Tesco where item says 69p. I asked the Tesco assistant walking by if that was the case he said yes. I went to the till and it was 99p without club card even though it says price match to Aldi. Stores like Tesco should be banned from Trading it's too much rip off. I had to leave everything in my trolley in case of further surprises and left the store to avoid having to take out a loan for food shopping. Please stick to Aldi, Lidl or Asda. Tesco and Sainsbury's are twins. So even without Aldi trading it will be business as usual ripping people off, thank the Almighty God for Aldi competition so Tesco can price match. Without Aldi there will no Tesco reduction Lord help us all. How come Tesco does not have their own prices it has to be a price only the Almighty God knows what else Tesco could still reduce without bothering as long as it's British society to be ripped off nothing changes.
Click & Collect Pain
If you're going to mess people around and not turn up for the Click & Collect orders you could at least let us know via email or something that there's an issue.
All I got was an unrecognised mobile call (I got my receipt saying everything was OK) which meant nothing to me until I was sat there at the pickup point like the last turkey in the shop, wondering why no customers were there either...
Visited Hardengreen Dalkeith on sat 5th…
Visited Hardengreen Dalkeith on sat 5th Sept, All the fresh loaves were dated best before 5th Sept, and there was lots of loaves , this is quite common at this store, nearly £3.00 For out of date bread
Tesco bottled water
I was trying to get an answer on Tesco own brand bottled water. I found the water to taste a bit like mould. After some research I found what could be the problem. Plastic water bottles need to be stored in a cool place out of direct sunlight etc. Warm bottles can leach plastic into the water and can give a slightly foul taste.
I certainly won't be buying this product anymore because it doesn't taste healthy to me. Has anyone else had this experience?
Five stars
Five stars! I am so impressed with the incredible customer service from Tesco. I had an issue where something wasn't up to scratch, but the team handled it perfectly. I spoke with two different operators, both human and both were absolutely excellent—kind, helpful, and professional.Not only did they completely put things right, but they also helped me get the most out of my Tesco Clubcard and save money. It is rare to find such brilliant customer service these days. Thank you so much for the fantastic support!
Complete waste of time.
Complete waste of time.
No delivery slots avaliable until monday so I booked a WHOOSH slot only to find that you were limited with regards to the choice you have when selecting the items that you need.
Why cant you buy the same items from WHOOSH as you would get normally.
They need to rethink this policy because it's not convenient for the shopper
Think twice might be easier to go and collect your goods doesn’t have to be tesco
Once again I used Whoosh Every thing ok the came to view order no orange juice but didn’t say out of stock .said order would be £11.40 .Fine goods delivered on my debit card £15.80 charges phone customer service said I should get refund for the orange juice in a few days .I have used Whoosh about 7 times and to date every order had something wrong .The set up is very unprofessional .That evening at a friends house they ordered goods not one item was correct They were told don’t worry keep the goods free of charge and we will send out a new order .No wonder Tesco prices seem to be a little higher than other stores
Worst ever customer experience,there…
Worst ever customer experience,there was deal for club-card holders for hair colour, if you buy two you pay £6 each, they only had two boxes but one box was opened, I asked them to either provide me with another good box, or assure me of the opened box, they said they can’t guarantee the oped box and they can’t provide me another good one either but they did charge me £8.00 for one, the manager told me I should either buy the damaged box without any assurance of the product not being compromised or pay £8 for one.
Because it was 22:50 I had no choice but to pay £8.
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