TeamSport Karting Recenzje 

982
•
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Visited Harlow teamsport a few times including today staff are friendly and safety seems good. The karts are well prepared and issues seem to get fixed quick. Have had positive experiences with all st... Zobacz więcej

Oceniono na 3 z 5

Turned up for a members night, was very quiet, the karts are still very down on power and obviously no maintenance as they was failing apart, they was struggling to start and just in really bad condit... Zobacz więcej

Oceniono na 1 z 5

First experience was terrible due to idiots on the track. It was my 1st time so im going to be nervous and slow. And some were waving their hands at me as if to say "What you doing" making me feel lik... Zobacz więcej

Oceniono na 4 z 5

Had a great evening tonight racing. Staff were very good with Xenia talking us through some very helpful things for a better experience for when we next come back. Only bad bit was one of the other d... Zobacz więcej

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Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

982 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(982)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 154

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Staff lady at docklands was very rude

When going to reception, the lady was extremely rude and had a bad attitude. She did not answer my questions and instead kept repeating her own. She accused me of stealing stock, which really ruined my night.

I will go go-karting again, but definitely not at Docklands for sure!!!

16 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Accidentally booked for the wrong day...what an issue

Accidentally booked for the wrong day, called the callcentre straight up, speak to an agent and she after some discussion agrees that I can get a refund.

A call back from the agent 10 minutes later and they change their mind. Actually we wont refund you. We will offer you a credit.

I ask to speak to a manager to be told that 'they don't speak to customers'

I clearly tell the agent that I will be making a complaint to my bank and to the company as she cant possibly call me back having changed her mind.

Awful awful business to deal with...When I start to record the call (as they record mine) she ends the call saying that I am not allowed.

Dont give these people your money, its going towards the worst possible company morals.

Shame I never got to tell them that the reason it was booked on the wrong date was dyslexia in one of the party. A disability. They couldnt care less.

10 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

I have 2 kids in the academy and spend…

I have 2 kids in the academy and spend thousands a year and they charged me a admin fee to move a session accidentally booked.

It's only £2.75, but it's the principle. I have spent thousands with them. Took them 5 secs to move the booking and that warrants £2.75???

I know its their policy, and could understand if I was just booking a 1 off session, but I have been taking my 2 kids for a year now and spend £20-30 on food a drinks every Sunday I go, as well as the £25.50 per kid, per session.

Look after your regulars TeamSport.

10 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

Patronising and rude

After many years of being a loyal (as well as a courteous and rule-abiding) customer, I suddenly got an email after our last session saying "we regret to inform you that a Formal Warning has been issued to you regarding your conduct at our Watford circuit". Not only had I done nothing wrong, but as per usual I hadn't even received any warnings or black flags. I was just racing in a family session with my son.
Their officious, patronising email provided no details, no evidence of any wrongdoing, and went on to tell me how I'm not allowed to call them to discuss it, and if I want to appeal then it has to be via email. I did so, and weeks later they haven't ordained to reply.
How dare anyone treat their customers with such discourtesy and disresepect. Until they retract it, and apologise, they have lost mine and my extended family's business.

6 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Quick review to thank Jamie and his…

Quick review to thank Jamie and his female colleague for two of the best customer service interactions I've had in recent memory. In a CS world over run by bots and "AI" you guys were a breath of fresh air. Thanks so much for your help resolving my issue. Friendly, efficient and super helpful.

4 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Animals running the show while staff are inert

I used to love this place until I took my son and they lumped us in with a group of animals. They talked through the briefing and ignored the lights. I was hit at speed four times on an orange light and the staff did nothing. In the end we quit after the first session and I was offered a refund due to the staff agreeing the party were our of order. I have massive pain in my back and neck from the impact. I knew it was going to be this way as members of said party kept nutting me and my son and each of their while waiting to get in our karts. To let people behave this way in full view of everyone is negligent and I'm glad we took videos because I'm taking this further with a solicitor. We've been here many times but never again

3 stycznia 2026
Opinia niezależna
Oceniono na 3 z 5

The most confusing booking system!

The most confusing booking system!
What is all this code rubbish about.
Why can we not just book normally instead of having 40 digit codes that don’t mean anything.
25% discounts on Boxing Day gives you a code then book the slot gives you a code then doesn’t take the Boxing Day code off !!!! What is going on

10 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Very well organised

Very well organised, good staffing. Would have liked to see some white markings before the bends as it was quite dark in some parts of the track and I couldn’t make out the bends when they came in multiples! Great fun though

28 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Awful service

Awful. Booked a kids karting party here in July. Was ok, except woefully understaffed (no-one in the cafe, literally a single Marshall on track). However booked some race again vouchers hoping for a better follow up. The vouchers are so heavily restricted (none of which they tell you when you pay for them) that it’s difficult to use them. Customer service staff have no interest in helping you out. Looking at the reviews on here, a lot of people seem to have had similar problems with vouchers and red letter day experiences being heavily restricted on use. Terrible. Don’t go. If you do go, don’t EVER buy a voucher from them unless you like completely wasting your money. Horrible company

26 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

The video camera did not work

The video camera did not work, and no video was provided after the karting session.

The staff were unprofessional and gave rude looks, which made the experience uncomfortable. A deposit was taken in advance over the phone, and we were told the price was £30 per person. However, when we arrived, we were charged an additional £19+ per person without this being clearly explained beforehand.

This lack of transparency felt misleading. Despite asking about the charges, the information given over the phone did not match what we were charged on arrival.

Overall, it was a very disappointing experience for me and my friends. Due to the poor customer service, unclear pricing, and failure to provide the promised video, we would not recommend this place and would not return.

23 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Pricing is disgraceful for a 15 year…

Pricing is disgraceful for a 15 year old.
My 15 year old has to pay full adult price but when he goes to college he can get a student discount.
Whoever is doing the pricing structure needs to have a rethink on those between 13 and 15 years old.

19 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

If I could give zero stars i would

If I could give zero stars i would. Bought 2 x red letter days for our kids for karting near us with a 12 month length on them for use with team sport uk only to be told that even though the voucher runs out on 23rd December 2025 sorry we don't honor them in December so DO NOT BUY a voucher for use with team sport uk because you'll think your getting a year to use it your not. Phoned team sport uk to have the phone put down on me TWICE this is not how you conduct a business, once again DO NOT BUY A VOUCHER FOR TEAM SPORT UK KARTING you will not be left with a pleasant ending deeply disappointed is an understatement.

13 grudnia 2025
Opinia niezależna

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