TeamSport Karting Recenzje 

So much potential at Sheffield teamsport, but unfortunately it seems like it’s being run into the ground, late starting the sessions, place is starting to look tired and the karts are dire, did 3 sessions with 3 different karts which were as bad as each other, slow, poor brakes and handling. It’s a real shame as I used to be a regular at Sheffield but after this last trip I don’t think il return which is a shame :( staff were trying there best and were friendly and helpful, this is the only reason it’s not a 1 star.

Turned up for a members night, was very quiet, the karts are still very down on power and obviously no maintenance as they was failing apart, they was struggling to start and just in really bad condition. I still enjoyed my time there just think if they put some time and money in to the karts then the amount of people would come back. The staff was helpful

My son had a great day at TeamSport Acton. Instructors are fully committed to giving the drivers a great time and learning lots at the same time. Their dedication is to be admired.

Great experience, we visited the Harlow track, staff are very friendly, especially a lady called Izzy, made us feel welcome and was very reassuring!!
Would definitely come back

1st Time here at the Liverpool one. We have to get there an hour before so a lot of waiting for a 10 Minute Briefing. They have a bar so you would think maybe a pint before but would not serve us. I'm sure one pint would not hurt as there was a stag do there that you could clearly see they had been the pub before hand. After an hour of being bored we got to race. 1st round we didn't even get a full lad due to to many on the track and Yellow and Red flags. The two lads that were on the track to clear the carts did not have a single rush in them. Lots of lads moaning about the racing as it did not happen with to many people spinning etc. 2nd Round was a bit better. Staff on way in very friendly. Staff on track need some happy pills to make customers feel welcome.

My 10-year-old son was left circulating in a severely underperforming kart during a family session at TeamSport Warrington. His first recorded lap took approximately nine minutes, despite him normally lapping in just over a minute. Other karts continued passing him while he was travelling extraordinarily slowly and becoming increasingly frightened.

The situation culminated in an interaction with a marshal that reduced my already frightened son to tears. My partner and I witnessed this trackside, and part of the incident was also captured on his brother’s helmet camera.

We submitted a formal complaint, timing information and the original footage. TeamSport has now acknowledged that the kart “was not performing as expected” and that Jude experienced an issue, yet it maintains that the speed was not sufficiently distinguishable from normal cadet driving to require a different intervention.

We cannot reconcile that conclusion with the footage, the lap time, what we witnessed or the fact that my son’s replacement kart performed normally in the same session.

Our greatest concern was the safety and welfare of a frightened 10-year-old in a faulty or underperforming kart while faster karts continued approaching and passing him. Sadly, after a lengthy complaint process, we feel TeamSport has concentrated on defending its original position rather than meaningfully addressing that concern.

We will not return to TeamSport following Jude’s experience and the subsequent handling of our complaint.

Shocking and dreadfully handled.

Its was good fun for my party of 11 people but was told we have the track to ourselves but at the end we got put with 4 of racers who were very aggressive and the marshalls didn't do much to help resolve the issues some people were injured in the end but we all had a good time just need better marshaling during the race.

I booked the Adult Ultimate Race Experience at TeamSport Nottingham on 27/08/2026 (ref 21W305786). The sessions were run unsafely — we were made to do 30 minutes of continuous racing with no break, and my partner became overheated and unwell.

Despite this, no first aid was offered, and staff only suggested asking the bar to turn on the air‑conditioning. He couldn’t complete the second session included in our booking.

I emailed customer service on 28 August, sent a follow‑up, and messaged on Facebook. I’ve had no response at all. For a safety‑related complaint, this is very disappointing. I’m requesting a refund for the extra session and a goodwill gesture.

Just a heads up that the customer’care’ team do not communicate with the track site staff. One of our party was promised a refund by a staff member at the Eastleigh track, ‘no problem’ apparently, only for the customer care team to turn it down. One of the reasons this company doesn’t have a good score on Trust Pilot.

⭐ Very disappointing experience – birthday celebration ruined

I booked TeamSport Reading for my son’s 13th birthday celebration, specifically explaining his age and the reason for the booking when I spoke to customer service. Unfortunately, what should have been a special family experience turned into a very upsetting afternoon.

We completed all the driver registrations online as instructed, but when we arrived, we were told the registrations were not showing on the system and had to complete them again at the venue. We then discovered that my son could not participate because of his age, despite me having specifically given his age to the customer service representative when making the booking. Had I been properly informed of the age restriction at the time of booking, I would have made alternative arrangements.

My son was extremely upset and cried because he had been looking forward to celebrating his birthday by doing this activity with his family. The alternative arrangements offered on the day did not make up for the fact that he was unable to participate as expected.

Unfortunately, the way the situation was handled by the venue manager also left a lot to be desired. I found his approach unhelpful and rude, and I felt that our concerns were not properly acknowledged. I also had a very poor experience when contacting customer services afterwards, when my call was put on hold and then disconnected.

The main issue is not simply that there was a problem on the day — it is that the problem could potentially have been avoided if the booking had been handled correctly and the age restriction had been clearly explained beforehand.

For a company providing birthday experiences for families, I expected much better communication and customer service. Sadly, what was supposed to be a memorable birthday celebration became a very disappointing experience for my son and our family.

I would strongly recommend that TeamSport review its booking and registration processes, staff communication and complaint handling so that other families do not experience the same problems.

Very disappointing experience for a children’s birthday party at the karting in Brent Cross.

The staff were not very helpful, the organisation was poor, and we were left to manage most things ourselves. The food, timing and service were not well coordinated, and nothing really made the birthday feel special.

Overall, a big disappointment and not an experience I would recommend for a children’s party.

I was injured whilst racing, fracturing my ribs, which has put a severe blot on my summer. I'm resorting to writing this review here because Teamsport have been less than forthcoming in helping me with my initial concerns. Namely, that had the staff done their job the person who crashed into me would not have been able to gain the speed necessary to do the damage that resulted in my injury because the race would have been slowed as it had been repeatedly during both my laps. After gaslighting me from the start, intimating that the accident never took place, I eventually got an email stating that not every part of the track is covered by cameras. If that is the case, it's not possible to ensure driver safety as they obviously couldn't see the situation I was in through no fault of my own. I asked in my first email why there was not an incident/accident form to be filled in on site. They didn't answer my question. I can't believe it's not policy to get the details of an incident at the time it happens. I knew I had seriously hurt myself , but was told by a member of staff 'that it's probably just bruised'. The same member of staff told me they would ring the following day to check how I was doing. They didn't. It goes without saying that she was in no way qualified to assess my injury, particularly as she didn't examine me or ask what had happened. From the start it was apparent they were more concerned with avoiding litigation than the safety of their customers. The whole process have been deeply demoralising and they obviously can't give any reasonable gaurantee of customer safety and didn't seem to care that I suffered a relatively serious injury. I accept that there is a risk involved with any sport, my point is that what happened to me was avoidable and I have had to suffer as a result of their negligence.

We have become regulars at the Brent Cross track as it is near our home. The circuit is good and the facilities are great. The staff are also very friendly and helpful. What lets this track down is the number of people they sometimes cram onto the track. Today there were 14 people - a mix of kids and adults - and it was impossible to get a decent lap time in. Just too many people and 4 red lights. My son’s lap time was 10 seconds slower than usual. It was really frustrating. It has happened before and totally ruins the experience. They need limits on the number of people on track to ensure everyone gets a good experience.

Beware!!! Book with caution. Terrible customer service. A few hours after booking a session I contacted customer service to apply a missing voucher to which I was told that Team-Sport has a policy of no-refunds and so the customer service rep was unable to cancel the booking or apply the voucher to the existing booking. The customer service reps ‘manager’ refused to speak to me on the phone. Unreasonable and terrible customer service. Beware.

Booking and checking in was easy, but it all went downhill from there. I was given a sweaty helmet that the staff member insisted on putting on my head for me without me touching it first. I had to go back and replace with a dry one once it had been put in my head and I realised it was wet. Disgusting.
We got down to the cars and all was well at first but the staff were comically inattentive. Please tell me why I’m watching a young man chase after a young lady joking around about some nonsense while one of the customers is stood by their desk calling them for help? I saw the same nonsense while a car had spun out and the same two Marshalls were on the side chatting instead of watching the track at all.
We booked in for 2 sessions, but spent 50% of the sessions on an amber or red light with no indication of there being any reason. Checking back at the lap times there was 5 laps on our second session that weren’t interrupted. During the second session, someone from another party’s car broke. This was replaced as you’d expect and the session continued. However, one of the staff members then used our session to test the broken car and every time something went wrong, we were all under a red light because of it. At one point I was sat still under red light while I watched the staff member testing the car pull up and have a chat with the staff member who was marshalling about the car’s performance. Completely unnecessary to stop everyone else driving to have that chat during a session. If needed, he could have at least pulled into the pit lane.
I spent just under £200 for 4 people to attend gokarting yesterday and across the two session we had 9/18 laps uninterrupted and 5/18 laps uninterrupted. Many laps being under amber or red were somewhat reasonable due to crashes but I think it’s completely ridiculous that the customers should suffer due to lazy staffing.

Visited today with 3 children. The booking and check in experience was fine but when we moved to the racing, we realised that the place was seriously flawed. I have been to a lot of kart tracks, indoor and outside. I have never been anywhere where they have strangled the fun out of karting so much. Every lap was a yellow or red flag, the place was run by kids and all they were interested in was stamping their authority down at the detriment of anyone enjoying themselves. The second 15 minutes was downgraded to 60% power for the adults, as a safety measure. Crap! I would have asked for my money back if I could be bothered. Give Teamsport a wide birth.

We went to the Stockton one for my son’s 12th birthday. They gave him a special gold race suit! Safety talk etc was good not too long and boring and carts are much faster than they look!
Staff are very friendly and were very good with the boys helping them with the carts. Not too many in each group so plenty of space to race!

Only down side is it’s only x2 15mins of race with a 30 min break inbetween! Needs to be longer. The food and drink is as expected ridiculously expensive (£10 for 3 soft drinks)

Having said that we will be back again because it’s brill! This was our 2nd time

Had a great evening tonight racing. Staff were very good with Xenia talking us through some very helpful things for a better experience for when we next come back. Only bad bit was one of the other drivers thinking he was the best thing since sliced bread but he had no racing manners and just slammed into people thinking he owned the track.
100% going back there very soon for more racing fun.

Cafe area for families with range of food and drink served.Friendly staff.
Great experience and big thanks to Xenia for her help. Much appreciated