Consegna il ritardo rispetto ai tempi proposti. Per giustificarsi dicono abbia io richiesto ritiro in boutique … peccato avessi screenshot delle mie richieste sulle di specifiche di consegna . Poco... Zobacz więcej
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Negozio bellissimo e scarpe fantastiche super glamour.ho avuto un piccolo problema con la mia scarpa super bellissima e chic,ma Andrea è stato così gentile e bravo risolvermi tutto e spedirmi veloc... Zobacz więcej
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I'm a retired doctor, lawyer and investment Banker CEO. Now after 7 years on my own lifeboat I can wear just about anything I want to and it starts with statement shoes. These shoes are always t... Zobacz więcej
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Sono cliente da molto tempo e ogni volta che ho l'occasione di recarmi a Milano è obbligatorio fare una sosta in negozio. Senza dubbio un'ottima esperienza di acquisto e un'eccellente attenzione da... Zobacz więcej
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Informacje dotyczące firmy
O SUPERGLAMOUROUS
Napisane przez firmę
SUPERGLAMOUROUS ®
Official Website
Discover the Superglamourous universe: a world of refined luxury featuring elegant slippers, Belgian loafers, versatile sneakers, timeless accessories, and much more.
Each piece is meticulously handcrafted in Italy, with production rooted in the prestigious footwear district of Vigevano, a region renowned worldwide for its exceptional shoemaking tradition.
By blending traditional artisanal techniques with innovative design, Superglamourous creates footwear and accessories of unmatched sophistication.
Renowned for its impeccable attention to detail, the brand represents a harmonious fusion of quality, style, and comfort, catering to discerning individuals who value unique craftsmanship and timeless elegance.
Our commitment to excellence and customer satisfaction is reflected in our outstanding Trustpilot score of 4.6 out of 5, a testament to the loyalty and trust of our global clientele.
Superglamourous stands as a symbol of Italian excellence, catering to those who appreciate unique craftsmanship and timeless elegance.
For a truly exclusive experience, visit our boutique located in the heart of Milan, at Corso Venezia 29. This flagship store showcases the full range of our collections in a sophisticated setting, reflecting the brand’s ethos of understated luxury.
Explore our creations to elevate your wardrobe with pieces that embody artistry, elegance, and Italian heritage.
Enjoy free worldwide delivery and experience the Superglamourous difference, where every detail tells a story of passion, tradition, and excellence.
WORLDWIDE SHIPPING
Napisane przez firmę
- 2-7 days worldwide shipping guaranteed
- Orders shipped worldwide within 7 days with FedEx. Free shipping to Europe, US and Canada. Import duty fees and taxes always paid!
Boutique Superglamourous Milan
Visit us in store and see the latest arrivals and best sellers first-hand!
Corso Venezia 29 - 20121 Milan | Open from Monday to Saturday from 11am to 7pm
Dane kontaktowe
Corso Venezia 29, 20121, Milano, Włochy
- +393428538169
- hello@superglamourous.it
- www.superglamourous.it
4,6
Doskonała
328 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excelente zapatos muy buen estilo y…
Excelente zapatos muy buen estilo y diseño. Además el trato de Andrea expectalucar seguro que repetiré
19 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Estimado Dayron,
Apreciamos que nos dejara un comentario tan positivo acerca de nuestro servicio.
Nos complace enormemente saber que su experiencia con SUPERGLAMOUROUS ha sido excepcional.
Nos llena de satisfacción que haya disfrutado de nuestros zapatos, diseñados con un estilo único y confeccionados con materiales de alta calidad, reflejando la exclusividad del hecho en Italia. Es magnífico que el servicio proporcionado por Andrea haya sido destacable y esperamos con interés la oportunidad de ofrecerle nuevamente nuestro asesoramiento personalizado y productos que sin duda son sinónimo de elegancia y comodidad.
Nos encantará que siga confiando en nosotros. Un cordial saludo.
Andrea, Superglamourous Customer Service
BEST BEST BEST
19 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Dear Customer,
Thank you for sharing your feedback with us.
We are thrilled that you hold our brand in such high regard, mirroring the dedication and passion we pour into the craftsmanship of our Italian-made slippers and accessories.
We're happy that you're satisfied and are looking forward to your next visit.
Kind regards,
Very happy with style and quality
Very happy with style and quality! I’m from Dominican Republic and I am very glad to know the brand.
15 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Dear Melissa,
We are grateful that you took the time out to leave us a review.
We are delighted that you enjoyed the style and quality of our offerings. At SUPERGLAMOUROUS, we take pride in our commitment to exceptional craftsmanship and the unique touch of luxury that we bring to every product. Our dedication to using premium materials and providing a wide range of customisations is what sets us apart, ensuring that each customer can find something that perfectly suits their taste and lifestyle.
We look forward to assisting you with your future purchases.
Best wishes,
Andrea, Superglamourous Customer Service
Great shoes better Customer Service….
The shoes are awesome great quality and styles. The customer Service is even better. I ran into an issue with sizing and the company followed up with great solutions and attention to my inquiry. I will continue to do business with them for years to come!!!
1 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Dear Greg,
Thanks for your great review.
We are truly pleased to hear that your interactions with SUPERGLAMOUROUS have been exceptional.
We are delighted that you appreciated the shoes' craftsmanship, our unique styles, and the personalized solutions provided by our customer service team. Our commitment to offering luxurious, easy-to-wear footwear and accessories, crafted with high-quality materials and an eye for detail, is at the heart of our brand. It is wonderful to know that our dedication to providing an exclusive, made-in-Italy collection, featuring a vast array of leathers, fabrics, and bespoke embellishments, has resonated with you.
Please stop by any time
Best wishes,
Andrea, Superglamourous Customer Service
Odpowiedź od SUPERGLAMOUROUS
Dear Carlito,
Thank you for your positive feedback.
It is with great joy that we receive your compliments regarding your recent experience with SUPERGLAMOUROUS.
We are delighted that you appreciated the quality of our products, each meticulously crafted to blend elegance with functionality, and our efficient shipping process, ensuring your selections arrive promptly and securely.
With our renewed thanks,
Andrea, Superglamourous Customer Service
Например очень доступно связаться и…
Например очень доступно связаться и решить проблему если она возникла сотрудники отвечают быстро принимают решения правильно .. В общем мне понравилось отношение к покупателю
17 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Здравствуйте,
Андриан,
Спасибо за ваш отзыв о нашем сервисе.
Мы благодарны за ваш положительный отзыв о нашем обслуживании.
Мы рады, что вы оценили нашу способность быстро реагировать на запросы и решать возникающие проблемы.
Мы надеемся увидеть вас снова в будущем.
С наилучшими пожеланиями,
Perfette come immaginavo buonissimo il…
Perfette come immaginavo buonissimo il profumo della scatola
16 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Gentile Cinzia,
La ringraziamo per aver recensito i nostri servizi.
Siamo lieti che abbia trovato le nostre calzature all'altezza delle sue aspettative e che il profumo della confezione l'abbia piacevolmente colpita.
La nostra attenzione ai dettagli comincia proprio dalla scelta di materiali di pregio e dalla cura nella presentazione dei prodotti, perché crediamo che l'eccellenza sia un viaggio che inizia dal primo impatto visivo e olfattivo.
Saremo lieti di poterla servire al meglio anche in futuro. Cordiali saluti.
Andrea, Superglamourous Customer Service
Me encantó hacer ese pedido en…
Me encantó hacer ese pedido en superglamors para mi esposo, me sorprendió bastante lo rápido que lo recibí pensé que duraría más para llegarme. Son excelente los recomiendo.
16 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Estimada cliente,
Gracias por su fidelidad como cliente y por compartir su excelente comentario.
Nos complace saber que su experiencia con SUPERGLAMOUROUS ha sido gratificante.
Nos alegra enormemente que haya disfrutado la rapidez en la entrega de su pedido. Nos esforzamos por ofrecer un servicio de envío eficiente para que nuestros clientes puedan disfrutar de sus compras lo antes posible.
La satisfacción de nuestros clientes es nuestra prioridad y nos encanta saber que hemos cumplido con sus expectativas.
¡Hasta pronto!
Andrea, Superglamourous Customer Service
The material is very tough and not…
The material is very tough and not comfortable to the feet and the size looks small despite i took my exact size 42
12 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Dear Mohamed,
Thank you for sharing your experience with us.
We are sorry that your experience did not fully meet your expectations. We pride ourselves on the quality of our materials and we understand that the initial fit may sometimes feel less accommodating. Our artisanal shoes are designed to become more comfortable with wear. Furthermore, the sizing of our shoes usually corresponds to standard measurements, but we acknowledge that variations in foot shape and personal comfort can influence how the size feels. As your purchase was made online, we welcome you to open a size change request to ensure that you receive the perfect fit.
We look forward to the pleasure of serving you on a future occasion.
Best wishes,
Andrea, Superglamourous Customer Service
Odpowiedź od SUPERGLAMOUROUS
Gentile İbrahim Sina
Grazie per aver scelto il nostro negozio.
È un vero piacere sapere che la sua esperienza di acquisto sia stata così positiva.
Siamo lieti che abbia apprezzato la qualità e l'unicità dei nostri prodotti. La nostra collezione, che fonde eleganza e funzionalità, è pensata per accompagnare i nostri clienti in ogni occasione, dal giorno alla notte, con un'estetica distintiva definita dall'introduzione costante di nuovi materiali, tessuti, colori e decorazioni, che rappresentano l'emblema del nostro impegno verso l'artigianalità e l'esclusività del Made in Italy.
Il team di SUPERGLAMOUROUS sarà lieto di assisterla in occasione del suo prossimo acquisto. A presto!
Andrea, Superglamourous Customer Service
Superbe marque de chaussures
SUPERGLAMOUROUS est une marque de qualité avec des chaussures sublimes ! Originales ou plus classiques, vous trouverez la paire qu'il vous faut. Les détails et finitions sont superbes également. Je me demande déjà quelle paire sera ajouter à ma collection ! Merci SUPERGLAMOUROUS
1 lipca 2024
Opinia niezależna
Odpowiedź od SUPERGLAMOUROUS
Chère Audrey,
Nous vous remercions d'avoir partagé votre expérience avec nous.
Il est formidable que vous ayez eu une expérience aussi positive avec SUPERGLAMOUROUS et que vous ayez apprécié la qualité, l'originalité et le classicisme de nos chaussures.
Les détails et les finitions incarnent notre dévouement à l'artisanat italien et à l'exclusivité.
Nous sommes impatients de découvrir quelle nouvelle paire vous choisirez d'ajouter à votre collection.
Cordialement,
Andrea, Superglamourous Customer Service
Odpowiedź od SUPERGLAMOUROUS
Hi Luis Carlos,
Thank you for your positive feedback.
We are truly pleased to hear that you valued the attentiveness and support during your purchase process. It is wonderful to know that our efforts in providing a seamless and responsive service have met your expectations, reflecting the commitment we have to customer satisfaction and the high standards of SUPERGLAMOUROUS.
We very much look forward to seeing you again soon.
With our best regards,
Andrea, Superglamourous Customer Service
Mancata adeguata assistenza.
BUONGIORNO,
ANCORA OGGI NON SONO RIUSCITO A RICEVERE IL MIO PACCO, SPEDIZIONE MY89795595.
HO CHIAMATO IO L'AZIENDA TNT PER CAPIRE E SI STA' CERCANDO DI RISOLVERE IL PROBLEMA....FINO AD ORA NON SI RIUSCIVA A RISOLVERE PERCHÉ I SISTEMI INFORMATICI DELLA CORRIERA PER IMPOSTAZIONE NON MI DAVANO LA POSSIBILITÀ DI ESEGUIRE LA SEGNALAZIONE IN BASE AL " NOSTRO " PROBLEMA ( non solo il mio ) IN QUANTO SUI SISTEMI IL COLLO RISULTA RITIRATO MA NON FIRMATO ALLA CONSEGNA.
MI ASPETTAVO DA PARTE VOSTRA PIÙ ATTENZIONE AL CASO CON LA DOVUTA MA DI FATTO MANCATA PROFESSIONALITÀ, VISTO CHE VI HO INVIATO MAIL E MESSAGGI CON RICHIESTA DI SVARIATE VOLTE, SENZA ALCUN INTERVENTO, MA SOLO CON RISPOSTE CIRCOSTANZIALI E NON RISOLUTE!
AD OGNI MODO STIAMO RISOLVENDO IN ATTESA DI RECUPERO DEL COLLO.
NON APPENA LO RITIRERÒ, VALUTERÒ SE COMUNICARVI IL RESO ED OVVIAMENTE VI AVVISERÒ APPENA IL PACCO SARÀ IN MIO POSSESSO.
6 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Buongiorno gentile Sig. De Pinto. Ci rattrista constatare come abbia deciso di utilizzare lo strumento delle recensioni pubbliche per segnalare un disguido di cui è responsabile una terza parte (il corriere TNT) e non Superglamourous. Le recensioni sono il mezzo a disposizione dei futuri clienti per avere una visione d’insieme dell’azienda con la quale stanno andando ad interagire e la sua segnalazione non fornisce alcun elemento utile a tale definizione, se non riportare gli accordi che lei ha personalmente intrapreso con una terza parte (il corriere TNT). Come da sue indicazioni, restiamo comunque in attesa della comunicazione da parte sua della risoluzione del caso. A disposizione, Superglamourous
AGGIORNAMENTO 19/7/24: il cliente ha recuperato il collo a lui destianto e il caso è stato chiuso. A disposizione, Superglamourous
———
Hi Mr. De Pinto. We are saddened to see that you decided to use the public reviews tool to report a mix-up for which a third party (the TNT courier) and not Superglamourous is responsible. Reviews are the tool available to future customers to have an overall vision of the Company with which they are going to interact and your report does not provide any useful element for this definition, other than reporting the agreements that you have personally undertaken with a third party (the TNT courier). As per your indications, we are still awaiting your communication of the resolution of the case. At your disposal, Superglamourous
UPDATE 7/19/24: The customer finally recovered his package and the case has been closed. At your disposal, Superglamourous
Odpowiedź od SUPERGLAMOUROUS
Bonjour Abdel,
Merci du commentaire sympa.
Il est merveilleux que vous ayez eu une expérience aussi positive chez SUPERGLAMOUROUS.
Nous sommes enchantés que vous ayez apprécié le professionnalisme, la rapidité et la qualité de nos produits.
Nous espérons recevoir bientôt de vos nouvelles.
Andrea, Superglamourous Customer Service
Odpowiedź od SUPERGLAMOUROUS
Dear Appolinaire,
Thank you for sharing your experience with us.
We are thrilled to hear of your satisfaction with our offerings. It is our aim to provide unique and high-quality products that reflect the exquisite craftsmanship and the distinctive style that SUPERGLAMOUROUS is known for. Your contentment with the service and our exclusive selection is incredibly rewarding to us, as we strive to maintain the elegance and functional luxury that our brand embodies.
Your patronage is greatly valued, and we look forward to serving you again.
Warm regards,
Very nice quality
1 lipca 2024
Odpowiedź od SUPERGLAMOUROUS
Dear Sunny,
We are grateful that you took the time out to leave us this great review.
We are delighted that you appreciated the quality of our products. Our commitment to offering high-caliber, made-in-Italy craftsmanship shines through in the details of every item, from the luxurious materials to the signature tassels that define our brand.
We look forward to assisting you with your future purchases.
Best wishes,
Andrea, Superglamourous Customer Service
Odpowiedź od SUPERGLAMOUROUS
Hi Bassam,
Thanks for sharing your feedback with us.
We are delighted that you enjoyed the top service and the high quality of our products, which represent the heart of our brand's philosophy, incorporating the finest artisanal craftsmanship and exclusive Italian design.
Kind regards,
Andrea, Superglamourous Customer Service
Odpowiedź od SUPERGLAMOUROUS
Dag Shaza,
Bedankt voor uw enthousiaste aanbeveling.
Het is voor ons een genoegen dat u een aangename ervaring heeft gehad bij SUPERGLAMOUROUS.
Een volgende keer zijn we u opnieuw graag van dienst,
Groetjes,
Andrea, Superglamourous Customer Service
La cortesia e disponibilità…
La cortesia e disponibilità dell'incaricato alla vendita, l'ambiente accogliente che mette a proprio agio l'acquirente
22 czerwca 2024
Odpowiedź od SUPERGLAMOUROUS
Gentile Adolfo
Grazie per aver scelto il nostro negozio.
Siamo lieti che abbia evidenziato la cortesia e la disponibilità nel nostro personale e l'atmosfera accogliente del nostro negozio, aspetti che curiamo con grande attenzione con l'obiettivo di rendere l'esperienza di acquisto dei nostri clienti del tutto positiva.
Il team di SUPERGLAMOUROUS sarà lieto di assisterla in occasione del suo prossimo acquisto. A presto!
Andrea, Superglamourous Customer Service
Odpowiedź od SUPERGLAMOUROUS
Hi Mark,
Thank you for your positive feedback.
It is heartening to hear about your positive experience at SUPERGLAMOUROUS.
We are delighted that you appreciated our service, the excellent quality of our products, and the variety we offer. At SUPERGLAMOUROUS, we strive to deliver top-notch service and exceptional craftsmanship in every pair of shoes, ensuring they meet the high standards expected from our prestigious Italian heritage. Our diverse collection, ranging from loafers to combat boots, is designed to cater to all your style needs, ensuring elegance and functionality for every occasion.
We look forward to seeing you again!
Kind regards,
Andrea, Superglamourous Customer Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.