My original order was not delivered. Turned out the courier was at fault. Subtel contacted me and offered to send me another one. They did. So top marks to subtel. Impressive customer service.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have purchased several Laptop Batteries from Subtel and found them to be reliable and at a competitive price. Also backed by a three year warranty. I recently had occasion to contact them regardin... Zobacz więcej
I have not received this item and when I have tried to track it DPD say they have not had the item from you. I have just retried the link and it still says the same. I have complained and you have sai... Zobacz więcej
Reakcja na opinię
The product & the professional packaging were impressive. However, the delivery service, DHL, was appalling. I was waiting by the front door & a passing dog walker witnessed the delivery man throwing... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
subtel is your accessories specialist for Smartphones, Cameras, Laptops, Electric screwdrivers and much more. The best priced products at subtel.co.uk
Dane kontaktowe
4,0
Dobra
408 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Prompt tracked delivery
The item was delivered promptly and I was kept informed of its progress throughout. The package was well-sealed, the item exactly as described in the advertisement. I was impressed!
25 stycznia 2026
Great service
Found the exact product I needed, arrived quickly and just as described.
25 stycznia 2026
This was a bad sale the battery did not…
This was a bad sale the battery did not work Then the customer service was very rude as I did ordered the correct one they say it’s not but Dyson told me it’s DC30 they want me to send it back what I did but have to pay the courier and it’s not my fault so I cancel my payment and send the faulty one they send to me back
23 stycznia 2026
Odpowiedź od subtel.co.uk
Hello,
We are sorry to read this,
You have a V6 Animal which is not stated as compatible in the offer.
Subtel Team
Very easy to use and good service
22 stycznia 2026
The product was delivered in perfect…
The product was delivered in perfect condition and I was kept informed of delivery
22 stycznia 2026
BE AWARE, YOUR PRODUCT IS SENT FROM GERMANY
I needed a battery for my laptop urgently.
I bought it from their website and they say: 2-3 days delivery.
It's a lie, as you can read on Trust pilot. I have seen people here waiting 15 days for their delivery.
They should indicate this on their website, delivery is very important and they just hide that information from you.
I'd never had bought from them if I'd knew this.
Now my working laptop is useless until who knows when.
NOT RECOMMENDED AT ALL.
27 stycznia 2026
Opinia niezależna
Odpowiedź od subtel.co.uk
Hello,
We ship from Germany and are a German company, as stated 9 times on our website including the main page.
As most parcels arrive in 2-3 days, we state 2-3 days on the website. These are estimated delivery times, They may vary.
Yes, some clients receive their parcels later, but most receive them on time.
Delays may happen everywhere, no matter where you order.
Subtel Team
Excellent in every way
Excellent in every way . I found the company lovely to work with accomodating clear and informative . Would use again in a heartbeat we need more companies like this who treat customers ( people ) like humans ...how it should be .
23 stycznia 2026
Opinia niezależna
There was good communication
There was good communication. Item received was well packaged and in great condition. Well done.
30 listopada 2025
Purchase Of Laptop Battery Replacement
Ordering the laptop battery replacement was easy, with the relevant information on the product being shown.
subtel processed and ensured my order was delivered promptly and well packaged.
29 listopada 2025
"SAFE" Looking Replica Battery.
Battery was delivered very quickly and was very well packed.
I am usually wary of buying replica batteries but this looks well made and has some official stamps on it. Plus it is european not from the far east.
26 listopada 2025
Keeping old equipment going.
Along with catering for the more recent devices, it is good to know that I can still obtain batteries for my older headphones.
While newer equipment has more features, as long as one is satisfied with their old friend there is no need to update something still working 20 years on.
24 listopada 2025
Item never got delivered
Bought an item but it never got delivered.
24 listopada 2025
Opinia niezależna
Odpowiedź od subtel.co.uk
Hello,
Thank you for your feedback.
We do not have any order under your name.
Please contat our customer service.
Subtel Team
Amazing
Amazing. Easy to use site. Super fast tracked delivery to Uk via DHL.
Incredible range of quality tools included made for a text book battery swap on my IPod classic which is now good as new. Great experience. Highly recommend Subtel. Thank you
Andy D
13 listopada 2025
Opinia niezależna
Quick service and delivery
Quick service and delivery. Notified throughout from the initial order, to dispatch to delivery. The product is everything I wanted. Thank you!
25 października 2025
Excellent service all round and very…
Excellent service all round and very prompt delivery.
25 października 2025
I bought a laptop battery on 10/23/2025…
I bought a laptop battery on 10/23/2025 and I still haven't received it. The website says delivery time 2-3 business days
23 października 2025
Odpowiedź od subtel.co.uk
Hello,
We are sorry for this.
The 2-3 days are estimated delivery times, they may vary.
DHL dlivered your parcel on the 7th of November.
Subtel Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.