Streetwise Couriers Limited Recenzje 

163
Wynik TrustScore: 2 na 5

2,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Cant give zero stars as not available Arrived 6 days early, without warning - arranged for delivery two days later when i was at home (on a Friday) didn't arrive although email confirmation. Now b... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Worst delivery company I've ever had the misfortune to come across. Delivery over a week late, apparently due to drivers not turning up for work, but repeatedly. And they're self employed so the com... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Connor mundy has been instrumental in streamlining operations for my diy pizza kit delivery business. From onboarding a couple months ago to now he has helped me every step of the way. I am assig... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Very poor. Would never recommend. Have requested seller to never use them. Two failed deliveries despite clear instruction. Failed to respond to the security gate and did not wait or respond to call h... Zobacz więcej

Informacje dotyczące firmy

  1. Kurier

Napisane przez firmę

Streetwise Couriers offers Same Day, International and Overnight deliveries. Being part of the APC Network we are able to deliver across the United Kingdom.


Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

163 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,2

Wszystkie recenzje

(163)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great service

Great service, reasonable prices and helpful staff
Thank you all

4 maja 2022
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Afternoon Jen,

Thank you for your kind words!

Kind Regards,
Streetwise Team

Oceniono na 5 z 5

An excellent service provided by Streetwise Couriers.

Streetwise Couriers provided an excellent service, and went over and above the service that was expected. I was kept fully informed regarding the delivery schedule, and when I was unable to be available on a weekday to receive my delivery, Clare very kindly arranged for the driver to deliver on a Saturday, which was such a huge help. There was no charge for the delivery, and the driver was punctual, courteous and helpful.
My parcel was a large heavy item, which he very kindly carried inside for me.
I am genuinely impressed, and have no hesitation, in providing a 5 star review.
Many thanks Streetwise Couriers for providing such an excellent service!

3 maja 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Morning Helen,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Kind Regards,
Streetwise Team

Oceniono na 4 z 5

Very helpful staff

Very helpful staff, always ready to be of service

3 maja 2022
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Morning,

Thank you for your comments!

Kind Regards,
Streetwise Team

Oceniono na 5 z 5
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Morning Little Diode,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind Regards,
Streetwise Team

Oceniono na 4 z 5

After I unfortunately missed the…

After I unfortunately missed the original delivery, Toni managed to sort out redelivery and kept me updated all the time. And the very obliging driver brought the stuff into the garden where I wanted it.

25 kwietnia 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Afternoon Teresa,

Thank you for your review and your comments! I will pass this over to her.

Kind Regards,
Streetwise Team

Oceniono na 5 z 5

Excellent customer care after a…

Excellent customer care after a temporary mix up over two missed deliveries. The customer service representative at Trust Pilot, went over and above, by calling the driver to see if they would re-try the delivery, and then calling me back to confirm the new shorter delivery window. The driver ever so kindly re-delivered the parcel on the same day, after their main deliveries were finished. I am so relieved that my parcel was not inconveniently sent back to the sender and that the matter was so expediently resolved with such candour empathy and humour.

20 kwietnia 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Morning,

Thank you so much for taking the time to leave us a 5-star rating.

Kind Regards,
Streetwise Team

Oceniono na 1 z 5

As i paid the extra to get the next day…

As i paid the extra to get the next day so should off turned up on the 14th then look to be told the 15th and then get told now its going to be Tuesday why did i pay extra and you cant ring them . Office is always close absolutely terrible service really unhappy dont pay for next day as it dont happen and they dont want to give the extra back either.

16 kwietnia 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Afternoon Louise,

Thank you for taking the time to leave a review and I'm very sorry to see that this has happened. So we can look into this for you can you please contact surbition@streetwise-couriers.co.uk with the consignment number.

Kind Regards,
Streetwise Team

Oceniono na 1 z 5

Package said was delivered the picture…

Package said was delivered the picture wasn’t even my address. Terrible service

14 kwietnia 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Afternoon Lisa,

We are so sorry to hear of this, please accept our most sincere apologies for this. I believe the team have now dealt with this, if not please do contact us directly to resolve this further.

Kind Regards,
Streetwise Team

Oceniono na 5 z 5

Great company

Very efficient and immediate responses

13 kwietnia 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Afternoon Mr Duffy,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind Regards,
Streetwise Team

Oceniono na 1 z 5

Cant give zero stars as not available

Cant give zero stars as not available
Arrived 6 days early, without warning - arranged for delivery two days later when i was at home (on a Friday) didn't arrive although email confirmation. Now been told delivery following Monday when I suspect nobody home.
Ridiculous, why ask for a delivery date when you are not in any way, going to meet?
Useless.

8 kwietnia 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Afternoon Mr Wilgoss,

Apologies for this, we will attempt to deliver the goods once they have been received. If you wish to discuss this further please contact surbition@streetwise-couriers.co.uk with the consignment number.

Kind regards,

Streetwise Team

Oceniono na 5 z 5

I am very pleased

I am very pleased, fast and helpful, thank you!

24 marca 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Morning Dean,

Thank you so much for taking the time to leave us a 5-star rating.

Regards,
Streetwise Team

Oceniono na 5 z 5

Quick service

Misplaced parcel due to a vendor address type-o (not the courier's fault). Streetwise responded in about 2 minutes to my enquiry and sorted the error - very impressive service.

17 marca 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good morning,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Regards,
Streetwise Team

Oceniono na 2 z 5

These past 6 months APC had messed up a…

These past 6 months APC had messed up a few of our deliveries badly, our Company cannot trust APC anymore, we have to send our employees to our local post office to post our smaller packages, Your Driver Sasi is very good, your Customer service Toni is also very helpful. unfortunately we lost trust with APC's delivery method, we already a few customers because of your APC messing around deliveries.

9 marca 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Morning,

Apologies APC has made these errors and your company has suffered. If you would like to discuss this further please contact our team directly.

Regards,
Streetwise Team

Oceniono na 5 z 5

Fantastic Company Streetwise to use as a courier service

I have worked along side Streetwise now for many years they are efficient very professional and very friendly. No job is too much for them. They will follow every job through to the end. The staff are amazing and very patient with me when I have a lot of jobs to be collected. Every department UK overnight, Sameday and International all top notch in everything they do for us at Nelsons

9 marca 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Afternoon Nelsons,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Regards,
Streetwise Team

Oceniono na 5 z 5

EXCELLENT! HIGHLY RECOMMENDED!

I have used them a few times and have found Streetwise Couriers consistently excellent! Unlike so many other courier companies that are dreadul, or at best adequate, Streetwise are professional and have great customer service. Everything that has been delivered to me via Streetwise has come hassle free. Very highly recommended.

8 marca 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good Afternoon Rae,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Regards,
Streetwise Team

Oceniono na 5 z 5

The map with the van location and live…

The map with the van location and live tracking is great and really liked by my clients. The customer service team are very helpful at resolving any issues. Been using these guys for years and happy to continue doing so.

6 marca 2022
Opinia niezależna
Logo Streetwise Couriers Limited

Odpowiedź od Streetwise Couriers Limited

Good morning,

Thank you so much for taking the time to leave us a lovely review!

Regards,
Streetwise Team

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