Stellisons Electrical Recenzje 

2084
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I cannot fault the customer service here, it was exemplary. In particular, Neil Hope, I wanted to purchase 2 end of line items and travelled up from South Wales to pick them up. He kept in touch regu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We like the fact you see the selection of freezers on display and having decided on one was delivered free of charge David was most helpful gave us a detailed description of the freezers Our fr... Zobacz więcej

Oceniono na 5 z 5

I have been using Stellisons in Brentwood, Essex for a number of years. Chris the manager is always so helpful and knowledgeable. I was purchasing a new cooker and Chris took time to answer all m... Zobacz więcej

Oceniono na 5 z 5

Fantastic service Called on a Monday and had a new washing machine delivered the next day. Local, friendly and a great service. Definitely recommend as unbeatable on price too.

Informacje dotyczące firmy

  1. Sklep AGD
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV
  5. Sklep z meblami kuchennymi
  6. Sklep z przyborami kuchennymi

O Stellisons Electrical

Napisane przez firmę

Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more. Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service. With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too. As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you.
Contact Us
Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer.
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Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 94% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2084)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 347

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Purchasing American style fridge/freezer - perfect Stellisons

Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and helping house door removal and plumbing in (not the easiest installation). Don't go to Curry's when you can go to the experts - Stellisons. Brian

16 kwietnia 2026
Opinia niezależna
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thanks for the fantastic review
We're so glad we could help and get your new American-style fridge-freezer sorted,and thank you for choosing Stellisons

Oceniono na 5 z 5

A**** professionalism

As always professional advice on my purchase and collection process - always use Stellisons for any household goods needed.

12 kwietnia 2026
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Hi, thanks for the great review
We’re so glad to hear you had another professional experience with us. We really appreciate your continued loyalty and look forward to seeing you again for your next household purchase.

Oceniono na 5 z 5

Great company to deal with

Very helpful on the phone to help choose the correct appliances and delivery was perfect too.

11 kwietnia 2026
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Odpowiedź od Stellisons Electrical

Thank you so much for your fantastic 5 star review.

Oceniono na 5 z 5

Great service

Friendly, helpful, abd deaf awareness. I'm pleased how i was treated.
Defintely go back next time for washing machine.

9 kwietnia 2026
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thank you so much for your 5-star review.

Oceniono na 4 z 5

9 out of 10

Excellent service but no bodies perfect! Would purchase from them again.

2 kwietnia 2026
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thankyou so much for your review.

Oceniono na 2 z 5
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thank you for your review.

we are sorry our service has not met your expectations this time.
please contact us on 01268 638055 to discuss the matter further

Oceniono na 5 z 5

American FF purchase

With Jack's friendly help from the HX store I ordered an American fridge freezer. He helped with measurements and choice of replacement. The delivery guys were equally professional, friendly and efficient with a rather tricky installation! Apart from the phone being redirected to a different store when busy I was happy with the service,

2 kwietnia 2026
Opinia niezależna
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thank you for your fantastic review.
We will be sure to pass your praise on to jack at our Hornchurch /Bentwood store.

Oceniono na 5 z 5

Excellent

Service was prompt, informative and well advised, made spending my money almost a pleasure

31 marca 2026
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thank you so much for your fantastic 5 star review.

Oceniono na 2 z 5

Good products, good prices, poor customer service.

Great range of products and very competitive prices, and prompt delivery, but let down by poor service by the delivery team. One of the people delivering my product was ignorant, rude and sarcastic, and I very nearly told them to load the machine back onto the van and take it back. Very unhappy with this poor level of customer service.

2 kwietnia 2026
Opinia niezależna
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thank you for your feedback. We’re glad you liked our products and prices, but we sincerely apologise for the delivery team's behavior.

This is not the standard we strive for, and we are addressing this internally. Please reach out to us on 01268 638055 so we can make this right.

Oceniono na 5 z 5

Nice people to deal with

Nice people to deal with, informative and accommodating. Competitive pricing and fast delivery, would certainly recommend.

30 marca 2026
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Odpowiedź od Stellisons Electrical

Thank you so much for your fantastic 5 star review.

Oceniono na 3 z 5

What a difference a team makes

Cannot fault Alan in Sales in your Westcliff store as his expertise and knowledge was invaluable to us in selecting the right freezer for our garage. Going by the picture online and how the door hinge is usually on the right we paid for the door hinge to be on the left. The freezer door when delivered was actually already hinged on the left. The team delivering however didn't know that we were wanting the door hinge on the left and as per instructions changed it. I phoned Alan who immediately arranged for a team to come a week later to change the door back. However this team arrived with poor attitude and clearly didn't want to do the job by saying they were just there on a recall and that the door was on the correct side. I said they either changed the door or took it away. They went off to the van to phone the store. A few minutes later they drove past and shouted out the window to get back in touch with the store. Talk about lack of customer service. They are a disgrace and should be spoken to about customer service. I was all up for having the freezer returned but again Alan saved the day by arranging another team to come out just a few days later that turned out to be the two original guys, Jason and David. What a difference in attitude and professionalism. They changed the door over in minutes taking great care. The were polite and commutative as one would expect. Two good representatives that should be praised and rewarded, as should Alan in Westcliff for his expert handling of the issue.
I'm not going to let the other two unprofessional guys deter me from buying from Stellisons, as easily as it could, but I will certainly ask in future that only professional people deliver to me from now on.

1 kwietnia 2026
Opinia niezależna
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thank you for your feedback.

We are delighted that Alan, Jason, and David provided such excellent service, and we will ensure they are recognized for their professionalism.

However, we sincerely apologise for the poor attitude of the second delivery team.
This is not our standard, and we are addressing this internally to ensure it doesn't happen again.

We appreciate your continued support and look forward to serving you again.

Oceniono na 5 z 5

Dishwasher

Outstanding service by the two gentlemen that came to my house very respectful to the property and most efficient and knew their subject thank you

28 marca 2026
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Odpowiedź od Stellisons Electrical

Thank you so much for your kind words and fantastic 5-star review

Oceniono na 1 z 5

Returned grease filters left in shop to…

Returned grease filters left in shop to be sent back took a week to be sent back .told they were damaged NOT TRUE when left at shop still waiting outcome another week not been told what will happen although told I would be told by today.

11 marca 2026
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thank you for your review
Please contact us on 01268 638055 to discuss further.

Oceniono na 5 z 5

Great all-round service from Stellisons…

Great all-round service from Stellisons in Westcliff. We have bought from them previously and they always never failed to deliver an above-average customer satisfaction

22 marca 2026
Logo Stellisons Electrical

Odpowiedź od Stellisons Electrical

Thank you so much for your fantastic 5-star review! I am delighted to hear that our Westcliff store met all your needs. We will be sure to pass your kind praise along to the team.

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