I cannot fault the customer service here, it was exemplary. In particular, Neil Hope, I wanted to purchase 2 end of line items and travelled up from South Wales to pick them up. He kept in touch regu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I cannot fault the customer service here, it was exemplary. In particular, Neil Hope, I wanted to purchase 2 end of line items and travelled up from South Wales to pick them up. He kept in touch regu... Zobacz więcej
Reakcja na opinię
We like the fact you see the selection of freezers on display and having decided on one was delivered free of charge David was most helpful gave us a detailed description of the freezers Our fr... Zobacz więcej
I have been using Stellisons in Brentwood, Essex for a number of years. Chris the manager is always so helpful and knowledgeable. I was purchasing a new cooker and Chris took time to answer all m... Zobacz więcej
Fantastic service Called on a Monday and had a new washing machine delivered the next day. Local, friendly and a great service. Definitely recommend as unbeatable on price too.
Napisane przez firmę
14 Parsons Road, SS7 4PY, Benfleet, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and helping house door removal and plumbing in (not the easiest installation). Don't go to Curry's when you can go to the experts - Stellisons. Brian

Odpowiedź od Stellisons Electrical
As always professional advice on my purchase and collection process - always use Stellisons for any household goods needed.

Odpowiedź od Stellisons Electrical
It was on time and the man was very nice and helpful wood by agen good service

Odpowiedź od Stellisons Electrical
Very helpful on the phone to help choose the correct appliances and delivery was perfect too.

Odpowiedź od Stellisons Electrical

Odpowiedź od Stellisons Electrical
Friendly, helpful, abd deaf awareness. I'm pleased how i was treated.
Defintely go back next time for washing machine.

Odpowiedź od Stellisons Electrical

Odpowiedź od Stellisons Electrical
With Jack's friendly help from the HX store I ordered an American fridge freezer. He helped with measurements and choice of replacement. The delivery guys were equally professional, friendly and efficient with a rather tricky installation! Apart from the phone being redirected to a different store when busy I was happy with the service,

Odpowiedź od Stellisons Electrical
Service was prompt, informative and well advised, made spending my money almost a pleasure

Odpowiedź od Stellisons Electrical
Great range of products and very competitive prices, and prompt delivery, but let down by poor service by the delivery team. One of the people delivering my product was ignorant, rude and sarcastic, and I very nearly told them to load the machine back onto the van and take it back. Very unhappy with this poor level of customer service.

Odpowiedź od Stellisons Electrical
Nice people to deal with, informative and accommodating. Competitive pricing and fast delivery, would certainly recommend.

Odpowiedź od Stellisons Electrical
Cannot fault Alan in Sales in your Westcliff store as his expertise and knowledge was invaluable to us in selecting the right freezer for our garage. Going by the picture online and how the door hinge is usually on the right we paid for the door hinge to be on the left. The freezer door when delivered was actually already hinged on the left. The team delivering however didn't know that we were wanting the door hinge on the left and as per instructions changed it. I phoned Alan who immediately arranged for a team to come a week later to change the door back. However this team arrived with poor attitude and clearly didn't want to do the job by saying they were just there on a recall and that the door was on the correct side. I said they either changed the door or took it away. They went off to the van to phone the store. A few minutes later they drove past and shouted out the window to get back in touch with the store. Talk about lack of customer service. They are a disgrace and should be spoken to about customer service. I was all up for having the freezer returned but again Alan saved the day by arranging another team to come out just a few days later that turned out to be the two original guys, Jason and David. What a difference in attitude and professionalism. They changed the door over in minutes taking great care. The were polite and commutative as one would expect. Two good representatives that should be praised and rewarded, as should Alan in Westcliff for his expert handling of the issue.
I'm not going to let the other two unprofessional guys deter me from buying from Stellisons, as easily as it could, but I will certainly ask in future that only professional people deliver to me from now on.

Odpowiedź od Stellisons Electrical
Outstanding service by the two gentlemen that came to my house very respectful to the property and most efficient and knew their subject thank you

Odpowiedź od Stellisons Electrical
Returned grease filters left in shop to be sent back took a week to be sent back .told they were damaged NOT TRUE when left at shop still waiting outcome another week not been told what will happen although told I would be told by today.

Odpowiedź od Stellisons Electrical
Great all-round service from Stellisons in Westcliff. We have bought from them previously and they always never failed to deliver an above-average customer satisfaction

Odpowiedź od Stellisons Electrical
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