StayManaged 

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lovely apartment in the stylish Morningside area of Edinburgh. All the facilities you would need for a comfortable stay. Found (free) parking easily enough and enjoyed walking (about 45 mins) into the... Zobacz więcej

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Oceniono na 4 z 5

Gorgeous house in central Edinburgh with parking, comfy beds and two bathrooms - really lovely. A few things to mention - no oven gloves or bath mats or tea towels so bathrooms became very wet and sli... Zobacz więcej

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Oceniono na 5 z 5

Fantastic apartment in the city centre. Amazing views of the castle. The city was under further COVID restrictions, but this didn’t cause much issue. Plenty of walking in the city and the apartment wa... Zobacz więcej

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Oceniono na 4 z 5

The apartment is very well located, close to the city center, is cozy and has a good cost benefit, bedding is very clean and of good quality. The self check in was without problems. We needed support... Zobacz więcej

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Informacje dotyczące firmy

  1. Zakwaterowanie z wyżywieniem we własnym zakresie

Napisane przez firmę

Professional holiday let management in Edinburgh


Dane kontaktowe

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The most unpleasant experience with a…

The most unpleasant experience with a company I have ever had.
Taking on their services I ended up handholding many of the aspects of property management during time. After a well structured complaint was put together and sent across to StayManaged this was simply ignored and debt collectors were summoned and I was bombarded with emails, not one addressing the aspects of the compliant sufficiently.
1.5 years after having been the customer of StayManaged (formerly AirManaged), making a public statement is damaging, however this seems like the best way to get a response.
I have held off for this very reason, I would quite like to see local Edinburgh businesses thrive, therefore I have attempted to resolve my dispute privately, however, now I must share this with potential customers.
As their customer they had bullied me without acknowledgement of any short fall in the service and I was relieved, disappointed but not surprised when this was trying to be taken to court.
I don’t believe I can go into detail for legal reasons now.
From my experience, they will not manage your property, the communication is non-existent and you will be left hand holding the property management across all parts of their service.
Save the headache and avoid this one.

As per the other reviews here, this one is responded to by StayManaged in a typical “customer is wrong” attitude as opposed to addressing flaws within the company’s processes first. Really unfortunate to see

9 lutego 2021
Opinia niezależna
Logo StayManaged

Odpowiedź od StayManaged

Dear Dominic,

We don't like being negative and like to see our customers thrive.

If only customers could be reviewed and have a trustpilot before taking them on!

1.5 years to get paid for our services and only after the courts got involved.

If we did not carry out the service and bullied the customer, I doubt the courts would have asked for mediation in StayManaged's favour.

You, and the dozens of other landlords who have dragged their feet in paying us are the reason the business was wound down and had to be sold as we are owed hundred of thousands of pounds.

We hope that any businesses you use in the future that are paid by invoice are paid much quicker and also do not have to go down the route of small claims court and end up having to lay off dozens of staff and remove business from local, independent trades people.

Have a great day.

Oceniono na 5 z 5

Central old town apartment

Lovely location for the apartment I stayed in in Edinburgh. The team responded quickly to any queries I had and we loved our stay in Edinburgh:)

22 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Good place

Good place. Comfortable, and well equipped. The owner prepare All the things we need. Lovely house

22 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Modern and clean apartment.. not to miss out on!

The apartment is very clean and modern. Neighbourhood is quiet and the amenities are great. The location is very central and plenty of restaurants and shops nearby.

19 grudnia 2020
Opinia niezależna
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Odpowiedź od StayManaged

Hi Samantha ,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

Oceniono na 5 z 5

Superb apartment clean nice layout good…

Superb apartment clean nice layout good view to sea

18 grudnia 2020
Opinia niezależna
Logo StayManaged

Odpowiedź od StayManaged

Hi Paul,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

Oceniono na 5 z 5

Beautiful AirBnB apartment managed by…

Beautiful AirBnB apartment managed by StayManaged. Check in instructions were clear, and the apartment was well furnished and spotless.

17 grudnia 2020
Opinia niezależna
Logo StayManaged

Odpowiedź od StayManaged

Hi Charlotte,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

Oceniono na 5 z 5

Clean and modern apartment

StayManaged were easy to deal with and we found the apartment to be clean and tidy with a well supplied kitchen. We had a little difficulty finding the lockbox on check in but other than that had no issues during our stay.

16 grudnia 2020
Opinia niezależna
Logo StayManaged

Odpowiedź od StayManaged

Hi Jenny,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

Oceniono na 5 z 5

StayManaged manage the Airbnb that I…

StayManaged manage the Airbnb that I have been staying in. They have been very helpful at giving us all the information that we need, and are always there if we have any questions. Would recommend.

15 grudnia 2020
Opinia niezależna
Logo StayManaged

Odpowiedź od StayManaged

Hi Kate,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

Oceniono na 5 z 5

Lovely

Lovely, spacious apartment and very quick and helpful responses :)

13 grudnia 2020
Opinia niezależna
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Odpowiedź od StayManaged

Hi Joanna,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

Oceniono na 1 z 5

Attention! Bad service!

Edit: We got the booking no 396428! Because of getting no answer or refound of the flat in Edingburgh, we ordered a chargeback.

Sadly they rent homes that do not exist! No answers, bad service!

11 grudnia 2020
Logo StayManaged

Odpowiedź od StayManaged

I am sorry to hear about your bad experience.

Can you please contact me via email daniel.parker@staymanaged.net and I will try to assist you.

I have tried searching your name on our booking system and cannot find any information.

We are not in the business of taking bookings for properties we do not manage.

Kind regards,

Daniel

Oceniono na 4 z 5

Great location

Great location. Lovely flat. Slight blockage in sink that we had to clear out.

20 listopada 2020
Opinia niezależna
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Odpowiedź od StayManaged

Hi Douglas,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

Oceniono na 4 z 5

Flat easy to find in an excellent…

Flat easy to find in an excellent location. A few stairs to navigate but the flat itself is an excellent size and spotlessly clean. Highly recommend

19 listopada 2020
Opinia niezależna
Logo StayManaged

Odpowiedź od StayManaged

Hi Andrew,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

Oceniono na 5 z 5

Very fast customer service and detailed…

Very fast customer service and detailed instructions. Thanks!

9 listopada 2020
Opinia niezależna
Logo StayManaged

Odpowiedź od StayManaged

Hi Mel,

Thanks for your kind feedback and for staying with us. We look forward to hosting you again!

All the best,

Daniel Parker

Founder @ StayManaged

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