Starrymaps.com Recenzje 

226
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The ordering process was easy and I was updated regarding shipping, all went very smoothly and the Starrymap was perfect. This gift was one of the most meaningful gifts I ever gave my daughter and he... Zobacz więcej

Oceniono na 5 z 5

This business really lets everyone feel important. I had minor damage on my first print, which is something rare in itself because plenty of people who suggested this gift all had excellent quality. W... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

SUPER cute idea however I did not receive tracking info after 8 days of placing the order. Because I needed this within a specific time frame I need to cancel the order and be refunded. Mike has resp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z plakatami
  2. również w kategorii:
  3. Sklep z podarunkami
  4. Usługi poligraficzne

Informacje przekazane przez różne źródła zewnętrzne

A perfect gift to someone special; Create custom maps of the night sky to save a precious moment forever. Our maps can be instantly downloaded in 10 different international sizes.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

226 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(226)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

High quality product and caring support team

Not only was the product very high quality and exactly as ordered, but they even went out of their way to help me retrieve what my gift note said because we accidentally threw it out with the packaging, which was going above and beyond even after the order had been fulfilled!
If I could give more stars I would!

21 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent product & customer service.

First of all, I would like to give full marks for your excellent customer service. When I had an issue with my order shipment, and I emailed, the response was quick and continued support till I received it. On the top of this, the maps are beautiful as well. I highly recommend starry maps if anyone wants to get a special gift, this would be it.

24 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding Customer Service and Quality Product!

After reaching out with shipping concerns, Starrymaps responded promptly and took swift corrective action. Their customer support was exceptional throughout the process. I received my order and was extremely pleased with its quality. I would gladly do business with Starrymaps again!

17 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I gave Starrymaps a 5 star rating

I gave Starrymaps a 5 star rating, because I made a major typographical error and didn't realize it until the next day upon reviewing my order? I reached out to them and planned on canceling my order to start over, they got back to me immediately and explained that I can easily fix it on a link? It was sooo easy to do and they confirmed my order change immediately? I had a question on delivery and again received immediate feedback! Excellent company with top notch customer service and delivery was faster than expected? 👍👍👍

16 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Don't go anywhere else

The product was amazing and the overall experience by the staff was 10/10. They made the experience so seamless and helped instantly with any of my queries.

7 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Super stoked on it

Super stoked on it! Came Quick Look’s great. Had to make a change immediately after I submitted it but Mike sent me a link where I could edit it hassle free!

19 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Mike is the best

Mike is the best! He was able to quickly resolve an issue with UPS, and made sure I had the print just in time for Christmas!

Thank you SO much Mike! You rock!

16 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

The star map is lovely

The star map is lovely! When I got the map, I discovered it had several flaws. However, the customer service was exceptional. Rapid reply to my concern and it was easy to arrange for a new map. What could have been a bad experience turned into a good one. Excellent and responsive customer service like this makes all the difference. The recipient of the gift loves it! Thank you!

3 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Exemplary Customer Service

Not only is Starrymaps a wonderful and unique gift to give, but they are a company that really cares about their customer experience. When I wrote in to the support email with a question, Mike promptly responded and was so kind in assisting me. Will definitely be back for more gifts!

23 października 2024
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

I'm glad we could help, Abby! Thank you for your kind words!

Oceniono na 5 z 5

Meaningful and fun!

First of all, the product is amazing! Sent my daughter the night sky over the hospital she was born in, on her birth date. She absolutely loved it.
Secondly, when there were address issues, the company worked with me until they were resolved.
I will recommend Starrymaps to anyone I know looking for a unique and beautiful gift!

5 października 2024
Opinia niezależna
Oceniono na 1 z 5

Multiple attempts to contact them

Multiple attempts to contact them. Noone responds. Feels the website is inactive

20 sierpnia 2024
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Hello Christia, I'm sorry this happened. I checked your emails, I can see you sent multiple messages within a few hours on the same day. We get to all messages and emails as soon as possible, most questions are resolve within 8-10 hours of them being received. Your questions were answered within 24 hours. I'm very sorry for any inconvenience this has caused. This is an area we've improved upon and continue to invest in. Thanks for your feedback!

Oceniono na 5 z 5

Great cust serv

Product is perfect . Love it but customer service amazing. I messed up my order and Mike made it a priority to correct and get to me o time for my Anniversary gift. They were fantastic

31 lipca 2024
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Hello Diana - thank you so much!

Oceniono na 5 z 5

Great customer service

After receiving the starry map we had a little problem with the quality of the map. I reached out to Mike from the company and he acted promptly and went above and beyond in how he treated us. He quickly recitified the problem and sent us a new starry map.
I would rate Mike with 5 stars in his customer service.
This company should be very happy with such an excellent representative for their company.

Sincerely,
Diane

30 maja 2024
Opinia niezależna

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