Starrymaps.com Recenzje 

226
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The ordering process was easy and I was updated regarding shipping, all went very smoothly and the Starrymap was perfect. This gift was one of the most meaningful gifts I ever gave my daughter and he... Zobacz więcej

Oceniono na 5 z 5

This business really lets everyone feel important. I had minor damage on my first print, which is something rare in itself because plenty of people who suggested this gift all had excellent quality. W... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

SUPER cute idea however I did not receive tracking info after 8 days of placing the order. Because I needed this within a specific time frame I need to cancel the order and be refunded. Mike has resp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z plakatami
  2. również w kategorii:
  3. Sklep z podarunkami
  4. Usługi poligraficzne

Informacje przekazane przez różne źródła zewnętrzne

A perfect gift to someone special; Create custom maps of the night sky to save a precious moment forever. Our maps can be instantly downloaded in 10 different international sizes.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

226 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(226)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Absolutely Out-of-This-World Quality and Heartfelt Service

Absolutely stunning! The quality of my Starry Map print was amazing, and the customer service was truly out of this world. The finished piece became the most meaningful gift I’ve ever given. My mother-in-law said, “Oh my goodness! Never in my wildest dreams did I imagine something so wonderful… I absolutely love it!” I couldn’t have asked for a more beautiful or personal experience.

1 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Shop around, it can be found for much less money.

While the transaction was smooth and the item arrived in a fair amount of time, my first issue was that I requested a tracking number prior to its delivery and received no such number. Product arrived with no tracking number or indication it was even on its way. Second issue, and this is partially my fault. I didn't read the website carefully taking note of the "company location" An order was placed, and the item arrived from a local printing service within driving distance of my home. When I considered the price, I figured it was worth it due to international shipping. After a sizable "international transaction fee" on top of the overpriced item, I was quite surprised to receive the item from a local printer. To be fair, they do say this on their website. That being said, avoid the international transaction fees, and go with a local based service that does the same thing....for much, much less.

5 listopada 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Thank you for taking the time to leave a review — I’m glad to hear your poster arrived on time and that the checkout itself was straightforward.

I’m sorry for the confusion around the tracking email and the unexpected charge on your card. We send tracking details as soon as each order ships, but sometimes those messages end up filtered into a spam folder — clearly that isn’t helpful, and we’re working on making our notifications more reliable.

You're right that we print through a network of trusted labs around the world, including several in the US. This is actually intentional – it allows us to deliver quickly while maintaining the premium quality and materials we're known for. Each print is made to our exact specifications on museum-grade paper with archival inks, which is why our pricing reflects the craftsmanship and longevity of the final product.

Regarding the international transaction fee on your statement: we don’t add any surcharges for our orders, and most customers are not charged extra. Banks sometimes apply a fee when a card is processed outside their home country, and unfortunately that’s beyond our control. If you contact your bank, they can often remove or waive the charge; please let us know if they don’t, and we’ll do what we can to help.

Our prices reflect the premium paper and inks we use to ensure each Starrymaps print is museum‑grade and built to last. I hope that when you see it on your wall, you’ll feel it was worth the investment.

Thanks again for your order and for letting us know about your experience. If you have any other questions or concerns, please reach out to us at support@starrymaps.com — we’d love the chance to make things right.

Oceniono na 5 z 5

Beautiful product and top tier customer…

Beautiful product and top tier customer service!! Initially I entered the wrong address but Mike altered the address without issue. We accidentally received someone else's map. Again, Mike was highly attentive and immediately sent the correct map. It's lovely quality and a wonderful memento. Would recommend to anyone!

29 października 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Thank you, Gillian! We’re so happy to hear you love your print and appreciated Mike’s help with the address mix‑up. It means a lot to us that you would recommend Starrymaps!

Oceniono na 5 z 5

Great present for grandchildren

I ordered one for each birth of my granddaughters and they are perfect. Such a great way to treasure a special day.

28 października 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Thanks so much for your kind words! We’re honoured you chose us to commemorate your granddaughters’ births. Enjoy those special mementos!

Oceniono na 5 z 5

Amazing experience, stunning product!

The product is stunning and the customer service is prompt, super friendly, honest, and helpful. This company takes pride in its work and in the way it communicates with its customers.

31 października 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

We’re thrilled to hear you found our maps stunning and our team helpful, Doina. Your feedback makes our day — thank you for trusting us!

Oceniono na 5 z 5

Had some issues with the shipping…

Had some issues with the shipping address. I emailed them and they responded right away and kept me updated on everything. Amazing service.

12 października 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Thank you for sharing this! We’re glad we could resolve the shipping issue promptly, and we appreciate your patience. Enjoy your star map!

Oceniono na 5 z 5

Mike was wonderful

Mike was wonderful! Exemplary customer service. Issue was corrected immediately! An asset to your team! I will shop again !⭐️⭐️⭐️⭐️⭐️

18 sierpnia 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Thanks so much, Julie, for taking the time to leave a review. Much appreciated :-)

Oceniono na 5 z 5

Quick and easy, great image quality

Very simple to design your image, several print options and customer service is very helpful. I will be recommending to others!

27 sierpnia 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Thank you! We’re so pleased you enjoyed designing your map and found our options and support helpful. We appreciate your recommendation!

Oceniono na 5 z 5

Great support

They helped me with the order! It came fast! It is so nice! Very impressed! I highly recommend!

8 sierpnia 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Thanks, Jamela! We’re delighted your order arrived quickly and that you loved the result. Your recommendation means a lot to us.

Oceniono na 5 z 5

Wonderful experience

The map I received came out beautifully. It is a wonderful addition to our artwork. Furthermore, the customer service is received was incredible. I originally had a problem completing the purchase. I reached out to customer service and immediately received a reply. I resolved my issue and received a beautiful map. Thanks again to the team at Starrymaps! I will be purchasing more in the future.

27 lipca 2025
Opinia niezależna
Logo Starrymaps.com

Odpowiedź od Starrymaps.com

Thank you, Anthony! We’re thrilled that your map turned out beautifully and that our customer service could help along the way. We look forward to serving you again!

Oceniono na 5 z 5

A beautiful product

A beautiful product, very high quality, and very quick delivery. Also very helpful and responsive support. I highly recommend this company.
And what a great gift to mark 10 years together, or any memorable anniversary.
Thank you so much, I will tell my friends what a great product and company.

16 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

We love our starrymap

We love our starrymap! I chose us the midnight blue framed on canvas. I bought it to celebrate the first date my husband and I had 10 years ago when we first met at a local beach bar in St Pete FL. Such a unique gift to celebrate the Start of Us! I ordered about one week out and I received it in time for our special day! Thank you Mike!
Rita Schaar
Dallas, GA

19 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Top notch customer relations department…

Top notch customer relations department took immediate action to insure the product we ordered arrived on time. The framed customized starry map is a perfect gift to honor our daughter's wedding day. We can't wait for the newlyweds to open it!

6 maja 2025
Opinia niezależna
Oceniono na 5 z 5

EXCEPTIONAL & BEAUTIFUL PIECE!!!

Truly FABULOUS experience with Starry Maps!!! I absolutely LOVE this one-of-a-kind BEAUTIFUL piece to commemorate such a truly special day! Exceptional service and end result, from start to finish! THANK YOU, STARRY MAPS!!! Couldn't be happier with this unique momento!!!

21 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Best Customer Service if any issues arise!!!

My experience was overall a very good experience, with great customer service! I had ordered a custom star-map with a frame for my girlfriend of 3 years for her birthday, I had a very easy time ordering the map and the shipping was very quick as well! The only issue was, The star-map had arrived in a damaged state where the frame was broken from an impact during transit it seemed. It was out of Starrymaps control, but once I sent an email regarding the damages to the map despite the really good safety packing that was done to it, Mike from Starry maps reached out to me and quickly helped me secure a new one that was able to make it in time for my girlfriends birthday free of charge! (which was within 2 days of the new order being shipped). Mike had told me he was going to try his best to send it to me within the timeframe of my girlfriends birthday, and it made it perfectly intact and even had tape around the back of the frame to help secure it which was a nice and thoughtful touch. I'd like to thank Mike and the Starry maps team for helping me out with this little bump in the shipping process and I would recommend anyone to get this map for their loved ones and help capture their special moments in time forever.

12 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Printing Error Resolved Lightning Fast

The initial shipping of the order was very fast. After ordering we received it within a few days. There was a printing error with the original order. I sent a picture to their support email and received an answer within hours that a new one would be printed and shipped ASAP no questions asked. I received the reprint with a few business days of my email. Fantastic service. The response to my issue was resolved so quickly with zero fuss.

28 marca 2025
Opinia niezależna

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