Social Security Administration Recenzje 

This place sucks
No one ever answers the phones and they never answer their messages
They don’t care about the people at all
Some of us really need what we’re entitle to
But they are no help!
Answer the damn phones !!!!

No wander Timothy McVeigh hated our government so much. The SSA never answers their phones and all the call center people are either incapable of understanding English and then they just hang up and speak when they want to and to whom they want to.
The call center people all need to be fired

Applied for SSA spousal survivor benefits. Not even once during the application process did a person utter "sorry for your loss" or anything similar. The two people that I dealt with apparently did not have it in their transcripts and could not or would not use a simple social interaction skill. So sad.

Mr. Williams (manager), Mr. Swoop, Officer Simmons, and Mr. Barber ARE FANTASTIC. Their help was priceless. They made the process smooth and easy with great conversations. They were always kind with a smile on their faces when I come in contact with them. They are very knowledgeable and take time to hear the issues to bring a resolution without being demeaning. I appreciate their time, help, understanding, and more importantly they are trustworthy. Please tell them thank you from my heart. Stellar Stellar Stellar Stellar employer and employees.

I had social security growing up, I have an award letter to prove it, when I turned 18 in 2005 the took away my benefits, I've been fighting with an attorney for years and I keep getting denied, I'm so sick and tired of it and I refuse to work because I can't, my only options are being homeless or death, thanks for nothing social security, I hope your employees enjoy their fancy cars and houses

The help desk for myssa.gov is a joke. I have no idea what they are even supposed to do. I have called 4 times due to issues with my online account and not one person has been able to assist me. They are completely useless. Very frustrating!

The Concord, CA, Social Security representative, Aaliyah, was very understanding and helpful in resolving the problem with my Medicare Part A & B application. In speaking with SSA representatives in Maryland, it was obvious that my application was being held up due to documentation not required for a Medicare application. In our in-person meeting, Aaliyah took the initiative to transfer the application to her responsibility, correct the details, and complete the SSA Medicare process. She was kind, courteous, and very professional in dealing with my wife and me. The next business day, she verified my enrollment in Medicare Parts A & B with a short and informative phone call. I want her management to know that she should be commended for her thorough service and follow-up. Thank you.

I can't believe the government uses my wife's income to determine what I get. My wife is afraid to get a raise cause it affects what I get. The more she makes the less I get. The more she makes, the less I get. But yet if you're an illegal immigrant you'll get everything and anything you want. This is mentally disturbing. Before I started receiving SSI I had no idea how much I would get. My wife and I live in a rv motorhome and our plan was to move. The SSI put a stop to that real quick. Now it's like it was before I started receiving benefits, I can't even afford groceries. I've been trying to get disability for about 4 years and this is what I get. The government must need the money more than I do.

Taking care of patient earlena l price didn't get any payments or barely any pay for 8 years

I've requested a letter containing a confirmation code to create a new account four times. Never received. My original account had my old phone # so I couldn't receive a text message to verify my account. Was told to close that account and create a new one. NOW I cannot create a new account! This has gone on for four months! You have to call at least two minutes before they open to prevent a half hour to longer wait time!!!!

I recently received a letter from SSA that I need to apply for DAC benefits or it would affect my SSI. I was scared but a lady from the AUBURN, WA office called me and helped me file for these benefits. She was very kind & polite and made me feel a lot better about the process.

Just a terrible agency, waiting for years after being injured, now everything's approved yet takes forever to receive money you are approved for, its a completely broken agency, its a joke really.

Spent almost an hour on the phone with Houston Keene. We had an appointment with him at 3 PM and he called exactly at 3 PM very prompt. He was very thorough, answered all of our questions, and explained things very well. At the end our Social Security was applied for, and our questions answered. Houston is the epitome of good service.

How very embarrassing that my nation's "social safety net" is this nonfunctional and inefficient while being so blatantly wasteful of the taxpayer's money and time.
Any business which was managed this poorly while treating thier customers this badly would have gone bankrupt decades ago!
Lies, deceit, and waste, all in the name of serving the public!
A Sham of a Mockery of a Sham! (IMHO)

Zero stars should be an option. I am 44 trying to handle things for my mother that is 73 with dementia. I am ready to pull my hair out. How they expect old people to navigate through this is beyond me.

I can't believe how dysfunctional this person was or the SSA in general. The person was talking over me, impatient, indifferent, and kind of rude.

I was on hold for 47 minutes and when someone finally came to the line, she was very short with me when I asked a question. I tried clarifying what she just said and then the call ended. I just used my entire lunch break to have someone hang up on me!!!

I am turning 65 this month. On your website it says "your monthly payment". Sorry but if you are like me and want to wait until your 70 to collect your SS its not a monthly payment plan the first month. It can be 2-5 months of payments in your first Premium Payment. And after that unless you sign up for the monthly withdrawal it will be once every 3 months.
Then to throw a monkeywrench into the mix if Medicare goes up more than $10 or goes down more than $10 you have to start that cycle all over again. So tell me how this is easy for anyone over 65. They make you want to take your SS early so they won't have to pay you that extra you want to wait for. But SS and Medicare don't share info.
Just like CHAMPVA. Now that another train wreck.

All I want to do is to correct a small spelling mistake on my Social Security card. My middle name is James, on my SS card the s is missing, so it reads as Jame. I tried phoning them 3 times for a total time of over an hour, I got fed up waiting. The ability to speak to a living human being appears non existent.