MyAutoGuard Recenzje 57

Wynik TrustScore: 3 na 5

3,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I'm a retired GM mechanic. In the past year, I replaced all 4 of the O2,sensors. Radiator, alternator, and front grill. I'll be buying new tires this summer. And I also installed the front strut,and I... Zobacz więcej

Oceniono na 1 z 5

Being trying to cancel since purchasing and been getting run around when I was told it would be no problem to do . And yet not done always getting a change that needed to be made in sending emails f... Zobacz więcej

Oceniono na 5 z 5

The agent promised me response time on claims wouldn’t be like the OxCar Care company and they gave me a reduced rate which swayed my decision to try Autocare

Reakcja na opinię

Oceniono na 1 z 5

The Salesperson misrepresented the warranty terms. 1. He failed to mention the 1,000 mile waiting period. 2. He stated the deductible was $200 when that is the MINIMUM for the first year and is actua... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja ubezpieczeniowa
  2. Pośrednik finansowy

Napisane przez firmę

A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

57 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 77% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Lying sales Representatives are employed by this company

My policy was cancelled due to manger stating if I got a upgrade it would not effect my current account as my car was put in the shop that morning I asked repeatedly if things would change if so I stated I would decide to wait until the car gets fixed and upgrade later he assured me coverage would overlap and things would be fine, policy termination next day while car is at mechanic .so who pays?

7 kwietnia 2026
Oceniono na 1 z 5

Been trying to cancel since purchasing…

Being trying to cancel since purchasing and been getting run around when I was told it would be no problem to do . And yet not done always getting a change that needed to be made in sending emails for which I sent 8. Then who ever has to make decision is always in a meeting or gone to lunch and told to call back next day I have made 12 phone calls and continue to get runaround.
If this isn’t resolved soon I will have to get it disputed by credit card issuer.
I hope it can get resolved soon.

3 kwietnia 2026
Oceniono na 1 z 5

You stole money from me u lied about…

You stole money from me u lied about the policy told me one thing then charged me for two policies then an hour later u called back saying u couldn’t offer me any of the policies and still owe me $100.00 back that u haven’t returned yet. I’m calling my back claiming fraud against your company

9 kwietnia 2026
Oceniono na 1 z 5
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for the feedback. Our goal is to provide clear and accurate information. Please email customerservice@myautoguard.com for our team to address any inquiries or concerns.

Kindly,
MyAutoGuard

Oceniono na 5 z 5
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for the kind review! Our team is please to know the onboarding process was smooth and easy. We look forward to providing you with continued great service!

Kindly,
MyAutoGuard

Oceniono na 1 z 5

Over charge for your services compare…

Over charge for your services compare to other warranty and cancelling is forever

15 kwietnia 2026
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for the feedback. We’re sorry to hear that our services didn’t meet your expectations or fit your budget. We understand that value is an important factor when choosing coverage. We’ve reviewed your account and can confirm that your policy was canceled as requested. If you have any questions about your billing or cancellation, we’d be happy to take another look and provide further clarification.

We appreciate you giving us the opportunity to serve you and wish you the best moving forward.

Kindly,
MyAutoGuard

Oceniono na 1 z 5

I saw the advertisement on TV

I saw the advertisement on TV. I called my 2019 Lexus, which had 36000 miles on February 27, 2026 I got the warranty I realized I did not need it whom I spoke to get it canceled on March 2nd they said put in the system that I call concerning on March 14 Th they took 149.00 out of my account I was thinking when I went into my email to cancel I was it was taken of when checking my account on April 13th I had another 149.00 pending by this I was very upset I called and talked with Daniel and he assistant on what to do in the I am hoping my money is return this was a heart breaking experience

13 kwietnia 2026
Opinia niezależna
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for sharing your experience. We apologize for any inconvenience. Our team would be happy to assist in this matter. Please email customerservice@myautoguard.com for further assistance.

Kindly,
MyAutoGuard

Oceniono na 4 z 5
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for your kind feedback! We're glad to hear that the coverage explanation was clear and detailed. Providing transparent information is important to us, and we appreciate you taking the time to share your experience.

Kindly,
MyAutoGuard

Oceniono na 5 z 5

Excellent customer service

Excellent customer service

2 kwietnia 2026
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for the review! Our team strives to provide excellent service across the board.

Kindly,
MyAutoGuard

Oceniono na 5 z 5

Overall

Overall, I had a great experience with customer service

24 marca 2026
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for taking the time to share your experience! We’re happy to hear our customer service team made a positive impression.

Kindly,
MyAutoGuard

Oceniono na 5 z 5

Unaware of company

To be honest, I thought that I was calling ox car care and it wasn't until after I paid the down payment to get it started the customer service rep transferred me to a representative to go over the coverage and that's when it was introduced as auto guard and I called back to be sure that I was calling ox car care and that's when it was told that ask car care was no longer. AUTO GUARD took over still a little uneasy because that raised the red flag to me, but I am going to give it a try hopefully I don't have a difficult time in trying to find auto dealers that accept it but overall the customer service was great. The representative went over all the details very low down payment to get started $45 and the monthly payment is low as well.

9 kwietnia 2026
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for your feedback. We really appreciate you giving us a try.

We understand how the transition to a new company could have caused some confusion, and we’re sorry for any concern that created. We’re glad our representative was able to clearly explain your coverage and provide a smooth, affordable start.

Kindly,
MyAutoGuard

Oceniono na 1 z 5

The Salesperson misrepresented the…

The Salesperson misrepresented the warranty terms. 1. He failed to mention the 1,000 mile waiting period. 2. He stated the deductible was $200 when that is the MINIMUM for the first year and is actually 30% of the cost of the repair. 3. Even though I mentioned it numerous times, the Salesperson did not include the Lift Kit for my handicap conversion van in the quote or contract. I AM CANCELING THIS WARRANTY.

11 kwietnia 2026
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for your feedback. We take concerns like yours very seriously, and our compliance team will be reviewing the initial call in detail to address this matter internally. We sincerely apologize for any frustration or inconvenience this experience may have caused. In the meantime, please email cancellations@myautoguard.com for any cancel requests.

Kindly,
MyAutoGuard

Oceniono na 1 z 5

I tried canceling but your salesman…

I tried canceling but your salesman wouldn’t allow it. I

9 kwietnia 2026
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for bringing this to our attention. We want to make sure any cancellation requests are handled promptly and respectfully. Please email cancellations@myautoguard.com for a swift cancel process.

Kindly,
MyAutoGuard

Oceniono na 5 z 5

Wonderful company!

They were nice and efficent, answering all my questions.

2 kwietnia 2026
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for your kind feedback! We’re glad our team was able to assist you efficiently and answer all your questions. We appreciate your support!

Kindly,
MyAutoGuard

Oceniono na 5 z 5

The agent promised me response time on…

The agent promised me response time on claims wouldn’t be like the OxCar Care company and they gave me a reduced rate which swayed my decision to try Autocare

3 kwietnia 2026
Logo MyAutoGuard

Odpowiedź od MyAutoGuard

Hello,
Thank you for your feedback! We’re glad our team could offer you a better rate and a positive experience. Providing timely communication and reliable service is important to us, and we’re here whenever you need assistance.

Kindly,
MyAutoGuard

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