Social Security Administration Recenzje 

I have spent MONTHS documenting unreturned phone calls. I turned the same information in TWICE in THREE years and after being told it would be honored the FIRST time, Im now being asked for it a THIRD time. I also had to drive over an hour to get to the closest office, only to have the representative be rude with me, ignore everything I brought with me and tell me the case manager I have no longer worked there only to have that same manager be the person I was supposed to call per the new letter I just got to re give them that info for the THIRD TIME. Every little bit of documentation I brought to the last appointment would've given them all the info they needed but instead I was ignored and told I "didn't need to go into the whole story and that these were only 10 minute appointments". By the time we were done, she gave me the extension of the new person who supposedly was the case manager even though the letter I got said differently, and was promised a phone call to resolve everything, which has never come before OR after the paperwork that I now have to submit a third time in THREE YEARS. Not months. YEARS. Yet, I'm given days to a couple of weeks to get information in every time they need it? I need aomw other way to speak with a manager rather than the hours Ive spent on the phone and now driving, wasting time away from work, money on gas,only to have someone be rude and ignore me.

The last phone calls I made had a recording saying the office was closed due to maintenance, yet when I go online to now make another in person appointment, it says that they cant tell what I need and that I need to call!!

I also went online to leave a review and as soon as I checked the boxes thar said it was a negative review, the web page refused to let me go any further!

This is RIDICULOUS!!

I understand completely that sometimes things go askew and myself included in a myriad of other people we might get a little edgy when we don't get answers or we get stupid answers like you need to go to the office and sit there for eight and a half hours to get an appointment two weeks from that day I might be over publicizing this a bit but I have to tell you when someone at Social Security tells me that I'm wrong then I'm very concerned they stopped my payments one day before my due date because they claim my address changed and I've been in the same place for 69 years and they won't listen to me on the phone I have to go into the office sit there with 8,000 other people and probably get an appointment 3 months I've only been floating around the United States for 69 years born here raised here die here I've been in the White House I've been in the CIA I've been in the FBI none of it makes any difference because it all it is is words but when I call the Social Security Administration I'm reminded of how bad the world treats people sometimes including me and I might add my family made the rifles that they used in the American Revolution and I can't even get a decent person on the phone thank you and good luck to you

★☆☆☆☆

My experience at this Social Security office was extremely disappointing. The wait times were excessive, and it felt like consumers were expected to spend nearly the entire day waiting for assistance, even with an appointment. On my visit, numbers were still being called around 3:49 PM, making the process feel inefficient and frustrating.

The office appears to be understaffed or in need of operational improvements. In my opinion, there should be greater federal oversight to ensure consumers—especially individuals with disabilities—receive timely, respectful, and efficient service.

I was also disappointed with my interaction during the security screening. I felt that the security officer’s conduct was unnecessarily confrontational and embarrassing during what should have been a routine body scan. I left feeling disrespected rather than treated with dignity.

I hope the Social Security Administration reviews customer service practices, improves wait times, and ensures all visitors are treated professionally and respectfully.

The office in Gadsden alabama is so slow during my visit they failed to give me the correct form to get my drivers license so when I came back we had to wait over 3 hours. I took 3 days off work and came 3 different times. I’m editing my review because I had to come back a 4th time because of error on paper-work.
I also was given misinformation by the security officer who also made a comment about the reason for the error the clerks are making are because of who is in our office and pointed towards our President and Vice- President!
I am unsure how the clerk making error was due to our President? By the way I support our President!

I scheduled an appointment with the expectation that I would receive assistance from a Social Security representative. Instead, I was handed a stack of forms and instructed to return to the lobby, complete them on my own, and place everything in the drop box.
The employee assigned to assist me would not answer my questions and told me that I only had five minutes. I left without receiving the guidance or assistance that was the purpose of my appointment.
I find this unacceptable. If appointments are offered to the public, they should provide meaningful assistance, especially for individuals with complex cases. I needed answers to my questions and help completing the required paperwork, but I received neither. Then why making an appointment if you only have five minutes (5) minutes, and does not help with paperwork.

I have called the social security administration exactly 10 times requesting income verification for the last 2 months and it still has not been mailed to me, y'all are pathetic every one of you should be fired

Ms.Boyer was absolutely amazing!!! She was sweet and kind and treated me respectfully!!

When it comes to my child's "partial" social security check, when it should be the full amount, I will not tolerate any nonsense from you! His payee's income is NOT his income and WILL NOT be viewed as common with each other. What the payee makes is not your business. Now either pay the full amount for my son who is 16 and requires around the clock care to wipe his butt after every bowel movement which is between 3 and 6 daily or shut your mouths before I have a judge shut your mouths for you. Are we clear?

These loser scumbags advise once all your medical records are secured, they'll conduct a review to determine eligibility for disability. Then they secure a portion of the medical records, dont wait for the final records and deny your claim. Clearly these half-wits couldn't find water if they fell out of a boat.....

Social Security asked for Marriage Cerificate showing that I was legally married to David Kritcher. Mr. Kritcher passed on February 21, 2026. They wanted to confirm marriage. I was very happy with your company. The information and application was very concise and I did not have difficuly filling out the application. I appreciated all of your instructions and I feel very secure that the Social Security Administration will appreciate the arranged. CertificateThank you all for your service.your help.

The 800 number is terrible! I've had my call drop three times attempting to speak to an agent. The menu you have to get through lacks extensions for questions related to one's benefits. When an agent finally got on, I told her it was a really bad connection. She told me to hold. Guess what? My call was disconnected! How much money does our government take in every year? And this is the best they can do????

El señor Núñez hoy 7-1-2026 me atendió de forma excelente y profesional
Reciba usted 5 estrellas
La máxima calificación
Gracias social security adm.

A very friendly person who knows how to help elderly people
He explained my situation and solved it
Staff member: Damian
Hialeah location

The fist agent I had Tanya Grant? She was incredibly rude. She cut me off when I was speaking. She was having a call on her personal cell phone it sounded like and shuffling around. She was very hard to hear and INCREDIBLY rude and not helpful. I hung up because she had me shaking and in shock with how UNPROFESSIONAL she was. I hope SS does something to help their reviews by giving this woman some kind of reprimanding or training on how to talk to people. After her I had Thomas who was SO KIND and helpful. He actually solved my issue and even kindly listened to my frustration about how Tanya treated me so poorly and disrespectfully. Thank God for the Thomas's of the world. Tanya you need a therapist.

Stole 7 months and still haven't heard anything from them. Slow as diarrhea! I'm not sure I'll ever see a penny from this whole thing. God awful experience but I'm sure that's exactly what they want. Government does not want to give you anything at all and they will fight you to The Bitter End and make you so mad that you just finally quit. And that's how they got you! Absolutely pitiful don't give a shit about you. But they love taking your money!

My online social security account was closed last year. I tried setting a new one but couldn't figure out how to do it, so I called to make an appointment at my local ss office to get some help. I was told they couldn't help and basically I just had to figure it out on my own. I guess the message is "don't get old and passed up by technology". WTF??

THANK YOU MS SONJA KING
FO 631 Florence Al.
She helped me to understand the process a lot better, explained things that I did not know. Again THANK YOU.

It's impossible to get an appointment online, it's impossible to get an appointment over the phone, local offices don't take walk-ins, and not every situation can be addressed directly at the website. Their new AI phone-bot is laughably unusable (we paid for it with our tax dollars, though, ugh), the reps are spectacularly rude and disrespectful, and literally just lie to customer's faces and say "there are no appointments". None. At all. Not this year, not next year. Not a single appointment, according to the abusive, offensive reps when you call the SSA main number.

I was set up for a call this morning with the SS office but apparently there was a technical issue and they said someone would be calling me. John from a TN phone number was absolutely amazing. He helped me out immediately and was so knowledgeable with the process. Thank you John! Appreciate your support today.

The grand rapids soci security sucks. They use short staffed as excuse. I've been approved since February and have not received any money yet at all. It's ridiculous almost a half a year. No wonder why they going broke. Ms Welch should be fired.