Square Enix Recenzje 432

I recently purchased the Final Fantasy XIV Complete Edition under the assumption that I was buying a full game. At no point during the checkout process was it made explicitly clear that the game requires a separate, ongoing monthly subscription just to access the content I paid for. The only mention of this was buried in fine print or hidden in the user agreement — nowhere near the purchase button, nowhere prominent.

After realizing this only after payment, I reached out to Square Enix for a refund. I hadn’t touched any paid content, hadn’t finished installing, and made the request in good faith. Their response? A blanket “no refunds” policy, pointing to the EULA I "accepted" mid-purchase. No consideration, no flexibility, no customer support — just policy and links.

This kind of practice feels intentionally misleading and absolutely exploitative to anyone unfamiliar with MMORPG pricing models. Square Enix has shown they care more about short-term revenue than long-term trust. I’ve initiated a chargeback through my payment provider and won’t be purchasing anything from them again.

If you’re thinking of buying the game, know this: you are paying upfront for a product you won’t even be allowed to keep playing unless you subscribe monthly. That should be the first thing you see on the page — not buried in fine print.

Forespoken fand ich nicht so schlecht. Aber FF rebirth ist krank. Vor allem die Minispiele die man nicht schaffen kann. Wie Fort Kondor. Etc. Es nervt. Wieso muss alles so schwer sein...

So 4 days after downloading rhezgame on the ps5. I'm on square emiz site trying to buy a sub with 0 luck on how to do it. Like, it's so hard to sub and play.
Every time I do something on their site, it logs he out and I need to reply in again.
After 30 minutes I can't even sub because I still haven't found it.
I can't even ask on the forums as you need a sub active to participate on their forums.

It's a never ending cycle or just trying to find out where to sub to FF xiv

i use to buy my subs from the store then the store said sold out for months i lost my house and 450 dollers of stuff from the store so yea its bs . then i find out subs delayed due to dawntrail and thats bs . if the store sold me my subs when i needed it i wouldnt have this problem it cool when your friends dad is the president of the usa

Tried to report a bug with the login screen that persist for more than 2 years where it hogs 100% of the CPU on win platforms. I gave them all the data I had, the hardware specs (one of the best cpu and gpu on the market) and a reproduction scenario

After about 20 emails of pure nonsense I gave up. There will be literally no help and they don't even have any logs in any kind of way that they can use for the support. They never intend to fix any bugs period.

Extremely slow. Bought a digital code for FFXIV expansion. After 4 hours don't even have it. It basically was a waste of money since I had planned to play that day and can't in the near future. Any digital game I've bought elsewhere I just got a code instantly. Terrible and regret buying it since I can't refund.

They keep ruining FFXIV Online with pointless updates that either make the gameplay worse or break mechanics and features. Their greed and incompetence have ruined the game. The executives are masters at making poor business decisions. I have cancelled my subscription in protest.

Forspoken ist eines der schlechtesten Games, die ich je gespielt hab. Zum Glück musste ich kein Geld für den Rotz ausgeben. Außerdem was soll dieser hohe Preis für ein Game mit PS2 Grafik... mein Beileid an alle die sich den Müll gekauft haben.

I just want to start this off by saying it's clear that unfortunately many people have had bad experiences with Square Enix Customer Support, and so I was torn when I one of my figures I received from them snapped above the ball joint when I was (carefully) trying to pose it. After seeing the negative and totally valid reviews I considered trying to glue it back together but I wouldn't be able to change the pose or anything.
I decided to email them and they were so quick to respond. I sent it back and they covered the delivery costs once they received it, and a new one arrived in a couple of days despite it now being sold out as a preorder.
I feel bad for anyone who hasn't had the same experience and wish every issue/ticket across all companies could be like mine was. Very grateful and impressed with how quick it was resolved.

Figurine commander et reçue quelques jours apres ca c'est bien mais… emballage avec juste deux bouts de cartons dedans en guise de pretection.. boite de la figurine sale et pleine de poussieres meme pas dans du papier bulles rien… aucuns suivi de la commande ou un moyen de contacte bref pas tip top

CRIMINALS. Avoid. Absolutely disgusting service. Out of 25 items ordered, about 10 were damaged/broken and not new as purchased. Customer service is non-existant and an insult with complete lack of ownership. Never ever ever use these crooks for anything. Disgrace.

Mir wurde ein defekter Artikel zugestellt. Ich will ihn umtauschen, aber man versucht mir zu erklären, dass man das nicht machen könne, da man nicht garantieren kann, dass der Artikel nicht wieder kaputt ankommt. Als Kompensation wird ein 10-Euro-Gutschein angeboten. Lest euch mal § 433 BGB, § 434 BGB, § 476 BGB und § 241 Abs. 2 BGB durch, Square Enix.

FF14 is a GREAT game IF, you do not like talking. Because of medieval over policed and vague terms of service; report trolls have made the MMO aspect UNPLAYABLE.

If you make a game and call it an MMO; players MUST be able to communicate freely WITHOUT being penalized otherwise their is NO community worth joining.

I have never played an MMO before where the major towns are dead silent cause everyone is afraid of talking because they might lose their accounts like 1500's England.

This is why WOW was so successfully, despite their graphics and content not being the best, their freedom to communicate as a community made the game famous.

SE already has speech filters and ways to turn off their speech completely to people who are CONSTANTLY "offended" yet, they abuse the report system instead.

SE wanna fix their games? Get rid of the dumb anti-community terms of service that punish speech in and out the game. Ban the bots and RMT fine but, STOP punishing regular players for community speech!

If the influencers players who promote your game were to type their speech in game, they would all be banned.

Trolls do who speak in a game do ruin the game for anyone; that why the filters and blacklist exist.

Trolls who use the TOS and report system to dictate WHO can speak and play RUINS the game for EVERYONE!

Square Enix è diventata una delle peggiori software house in circolazione!
Premetto che sono un grande collezionista e ho un parco titoli vicino alle 2000 unità, inoltre ero uno dei più grandi fan di Squaresoft (avete letto bene, SQUARESOFT non SQUARE ENIX), ho acquistato di tutto ma ultimamente sono solo in grado di venderti remake di Remake di vecchi giochi a prezzo pieno!
Inoltre con il loro capolavoro assoluto (FF7) hanno fatto un remake da fare venire il vomito!!!!
Nomura è meglio che non tocchi più niente e te ne vai in pensione!

User Account interface was made so incredibly unintuitively that every time I have gone to play their games, I have spent an hour trying to navigate their broken, misfunctioning user interface and then given up.

Their UX designer should be forcibly relocated underwater.

Ein guter Anfang wäre das wenn ich mit einem Spiel Probleme habe das mir eine Reale Person antwortet. Aber bei Dragon Quest 11 S zum Beispiel kann man nur gewisse Antworten anklicken. Die haben mit meinem Problem aber nichts zu tun. Nach dem Kampf gegen den Gramverschlinger soll man die Rüstung von Alvin, dem Vater des Hauptcharakter, bekommen. Die gibt es bei mir nicht und das ist nicht die einzige Rüstung die ich nicht bekommen habe. Die von Hendrik gibt es bei mir auch nicht und noch ein paar andere und das ist ärgerlich.

To call it customer support would honestly just be a lie. I swear they actively try to make your experience worse. My phone recently broke and I lost my FFXIV authenticator/software token thing. So I contacted them trying to get it removed so I could access my account. Well, because the name on my ID doesn't match my account (an account made 10+ years ago,) I was told I'd have to update my account info before they could remove the authenticator. Easy enough, I thought.

Wrong. I sent in a ticket to update my name and I was told no, because- get this- my ID doesn't match the name on my account. Like, obviously, that's why I'm trying to change it? I was then told the information was fabricated and they wouldn't change it, effectively locking me out of my account. I offered every other possible form of account verification I could; order numbers, credit card information, even product registration codes. They essentially sent me the same pre-made email template, then blocked my email from sending in tickets.

Do yourself a favor and play a game from literally any other company.

The company has managed to westernize every single of their Japanese series to the point they've all become soulless nowadays.

Je joue actuellement à Deus ex et franchement c'est une catastrophe...Je ne peut pas jouer selon mes envies mais seulement en fonction de la disponibilité des serveurs qui je vous le donne en mille sont quasi constamment indisponible !!!...moi qui pensais qu'un jeu était fait pour se détendre je reste dubitatif face à celui-ci!!! Payer 64 balles pour rester des heures devant un écran figé je dois dire que j'avais une autre image de la détente !!! C'est une véritable honte les concepteurs devraient sérieusement revoir leur jeu!!!