Speednames Recenzje 

Extremely bad service. They are quick with asking for payments but do not give any client service worth the name. Stay away!

I would like to have given no stars. Phone line goes to answer machine. You can wait for days if you like but no one will answer it. I got a reply from my email but it took 2 weeks. I then had to give them first 4 characters of password and email back to them. Still waiting for them to reply. Try invoicing you all the time when your domain is still current. Just the lack of contact with them is no good. Absolutely appalling service. I will not be renewing my domain with them.

Hopeless - they used to have an excellent service - this has completely changed to somewhat almost none-existing - just a bunch of blank pages when I log in!
My auto-renewal information keeps getting lost and now I am stuck with no domain.
You cannot call them at their number - they have a answering machine that just states that you should write their billing email acc
bottom line: STAY AWAY

They simply lost my account (I have several domains registered with them) - for more than a month I've been trying to restore the account but now "support" has simply stopped answering mail!

Jeg har været kunde hos Speednames siden 2001. Velvidende at de ikke var de billigste på markedet, så havde de nogle gode produkter og nogle kompetente supportere, som tog ejerskab og fulgte op på henvendelser. Det kørte upåklageligt og jeg var en yderst tilfreds kunde.

Siden 2018 har stabiliteten af deres mail services været meget ustabil, men de har løbende kunnet reetablere det. Da der igen opstod problemer i marts 2020 og vi ikke kunne få adgang til 2 mail accounts i mere end 3 uger, så mistede jeg tålmodigheden. Jeg var inden da igennem 6-7 forskellige supportere fra deres globale support i Canada. Alle var venlige og hjælpsomme, men mine problemer kunne de ikke løse og de ringede ikke tilbage.

Jeg flyttede derfor mine to domæner indeholdende mailhotel til DanDomain og oplevede hvordan jeg på 24 timer var kørende igen med mails og hurtigt efterfølgende fik .com domænet overflyttet også.

Med Speednames nuværende produkter og support vil jeg ikke anbefale dem overhovedet og havde jeg vidst hvor let det var at skifte til en anden udbyder, så havde jeg gjort det tidligere efter at de første problemer opstod.

War viele Jahre Kunde, aber laufend Probleme mit denen. Unmöglicher Support. Transfer Tokens musste man bis vor kurzem beim Service per Mail anfragen - ohne Antwort. Verrechnen gerne auch mal expired Domains. Accounting per Telefon zu erreichen ist nahezu unmöglich Echt miese Firma, ..... Adios !!

Most appalling and poor quality domain and email service provider - no management of accounts, ignore all customer support requests, and have the audacity to try and invoice you multiple times for terminated domains. DO NOT ENGAGE WITH THIS PROVIDER

Finger weg von Speednames!
2019 wurde die Erneuerung meiner Domain zwei mal in Rechnung gestellt und auf meiner Kreditkarte belastet. Die Kreditkartendaten lassen sich im Kundenportal nicht entfernen. Auto-Erneuerung ausgeschaltet nützt nichts.
In Zwischenzeit habe ich die Domain zu einem anderen Registrar transferiert. Trotzdem erhalte ich am 9.4.2020 eine erneute Rechnung, mit der Begründung, ein Audit hätte gezeigt, dass die Rechnung aus 2019 nicht abgebucht worden sei. Zum Glück habe ich noch meine Kreditkartenabrechnung aus 2019, die das Gegenteil beweist. Nach wie vor, erscheinen meine Kreditkartendaten im Kundenportal und lassen sich nicht löschen. Die Mails an den Speednames-Support und die Rechnungsabteilung bleiben unbeantwortet.
Ich habe die Kreditkarte sperren lassen und bin nun gespannt, ob trotzdem noch eine Belastung erfolgt.

Dårlig kundeservice.
Når man skriver til dem, vender de ikke tilbage, men opkræver gerne penge.
Kan IKKE anbefale at man køber noget fra dem.

I've used a few different domain registrars over the years and I've never encountered one which has been as shocking as this.

* Phone support:
-- Non existent, phone line doesn't work.
* email support:
-- Absurdly slow, even when in good faith told a matter was urgent, it progressed at an unbelievably slow pace.
* Technical & Billing capabilities:
-- Basic functions cannot be completed in a timely manner.
* Website capabilities:
-- Absolutely basic without automated support for many processes.

I will be discontinuing use of their service as promptly as pactical.

Mit firma kunne pludselig ikke sende eller modtage mails i flere dage. De foretog sig intet og svarer ikke på henvendelser. Hold jer langt væk.

Very poor service and repeatedly have tried to take extra payments. Last year payment for my domain name was taken twice in two days. It took a dozen emails over many weeks to finally get a refund but only one invoice had been logged When i eventually had confirmation of payment etc it stated the wrong date for expiry- 2019 instead of 2020 - about correction of which i sent 3 emails but no reply forthcoming Now one year later almost i have received a request for payment of the same invoice as an audit had found it not paid. I have now copied all these emails and evidence of payment AGAIN to Speednames. Not anticipating a prompt reply. I have had nothing but difficulty dealing with Speednames having originally happily been with Netbenefit for years. I have decided to cease my domain name.

Was originally with netbenefits, who Speednames took over, lost emails for a while then got them back. Lost them again, apparently mails were still going to Netbenefits and being forwarded, they have now stopped this. so I might have to pay more to correct this and might lose all my missing mails. They are looking into it.

It looks as if Speednames are systematically defrauding their customers. Over the last 2 years, I have cancelled a number of domain renewals and turned off the auto-renew function... but then Speednames turn it on again without my permission and take money illegally from my credit card.

I have a trail of mails proving the above, so have reported Speednames to the police in Copenhagen who are now taking action. I would urge others who have been cheated to do the same. You can refer to my police journal number: 0100-91190-00022-20.

I have been with Speednames for several years. I contacted them to add a further domain to my account however in doing so they broke my email forwarding facility on one of my other domains. Unbelievably they claimed that I did not have that facility even though I provided examples of over 1300 emails forwarded over the past few months. Apparently they still needed more proof.
I have now cancelled my account with them and informed them that I will not be moving my other domains to their organisation

Totally unprofessional as an organisation. I would urge anyone to think twice before using this organisation.

Det har ikke virket i mere end et år. Deres e-mail stemmer ikke overens med web-siden - fx layout og telefonnumre. Man får ikke svar på e-mail henvendelser. Og nu virker betaling tilsyneladende heller ikke længere.

Like others, this company has taken money fraudulently for domain renewals that had auto-renew turned off & payment details removed from the portal.

Jeg tilslutter mig koret af andre utilfredse kunder. Jeg har haft mit domæne hosted i 10 år uden problemer, men ved deres omlægning
i starten af året gik det galt. Nu kan jeg hverken få adgang til mit domæne eller mine email og selv om jeg har siddet på ryggen af deres support sker der ikke noget.
Hold jer væk!

Jeg har haft speednames siden 2001 og det har kørt upåklageligt indtil for nogle måneder siden. Så var der bare ikke noget der virkede mere. Kunne ikke forny domæne og ikke logge ind for administration. Det sejlede. Regnede med, at de var i gang med at lukke helt ned, så jeg fik travlt med at finde en alternativ udbyder at flytte domænet til.

Men pludselig virker det hele igen ???? Supporten virker også og de svarer hurtigt.

Så de får 5 stjerner for de sidste 17 år samt de sidste par uger. Og så regner jeg ikke med at de sidste måneders rod gentager sig.....

I have a domain account and recently I had been trying to get the billing department to cancel my domain account because I had closed my company and de-registered the name and there the corporate domain is no longer required. For two weeks the billing department had yet to respond to my request and in the meantime I have been debited for annual renewal fees.