Try to make a booking friday late @ Entabeni. No feedback saturday. Monday early (8:15) got an e-mail to confirm my booking, asking for deposit, which was promtly paid. At 10:15 got an email stating E... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We booked via this company for Aquila Safari and Spa. They charged us for transport but never paid the organization we stayed at. We are currently being held hostage at Aquila for the fees this orga... Zobacz więcej
I wish to highlight the extremely low standard of the accommodation and service at the Radisson Blu Le Vendome in Cape Town South Africa. Attached you will find photos of the condition... Zobacz więcej
We booked Los Dragos Tenerife Apartments for 1 week. Apparently pictures were beautiful, clean and coozy. But I have actual lics with me thet are opposite story! When we enetered into... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
South African Hotels offers you an extensive selection of luxury hotels in South Africa
Dane kontaktowe
4 Rhodes Drive, 7806, Constantia, Republika Afryki Południowej
- +27 21 794 9050
- res@south-african-hotels.com
- www.south-african-hotels.com
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Bardzo słaba
207 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I experienced a very courteous and efficient service
Thank you greatly appreciated
16 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Jonathan Govender
We are glad to hear that you were happy with our service and it was our pleasure to assist you. We hope to hear from you again in the near future.
Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)
easy and trustworthy
i was sent this company link by a member of virgin limited edition, i think that recommendation speaks for itself. booking was easy, if a little different from the normal processes i am used to. if anyone uses booking.com/expedia/trip advisor, you may find this process a little different. it works well and just requires a little more time. service is more personal something the others mentioned lack. i would certainly use again
13 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Matt Ashdown
Thank you for taking time to offer this insightful review. We do aim to offer a more personal service than you would find with your standard online hotel reservation sites and we always have real people standing by to assist.
We are definitely looking forward to working with you again.
Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)
Odpowiedź od South African Hotels
Dear Nandi Mandlate,
Thank you very much for your time to provide us with your feedback. It is greatly appreciated.
We are pleased to hear that you had a wonderful experience, it has been our pleasure to assist you.
Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)
As always wonderful!
Had a wonderful time, very happy with the service - no compliants.
10 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Warren Palmer,
Thank you very much for your kind words. We are pleased to hear that you had a wonderful stay and that you were satisfied with the service you received.
Should we be able to assist you again in the future, please do not hesitate to contact us.
Many thanks and kind regards,
Ryan Mackie (www.south-african-hotels.com)
reasonable prices and quick service
Prices were reasonable compared to actual website of hotel and turnaround for response was quick when enquiring during the day
9 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Himal Parbhoo,
We are excited to hear that you found our prices favorable and that you were satisfied with the way your booking was handled.
We appreciate your kind feedback and look forward to hear from you again.
Kind regards,
Ryan Mackie (www.south-african-hotels.com)
Always great service
This is the second time I have used South African Hotel bookings and both my bookings were perfect. There we no issues at all. Everthing ran smoothly. I will continue to use them in the future
8 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Gail Hicks,
It has been our great pleasure to be of your assistance a second time, thank you for your continued business.
Should you have any future enquiries would we be delighted to provide you with our discounted rates and service again.
Many thanks and kind regards,
Ryan Mackie and the team at South-African-Hotels.com
Great
I liked the way the booking was handled and the way that my holidays went. The hotel I ended up in was as per the information I was given nothing outside that.
Well done
6 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Richard Chimbetete
Many thanks for your booking. We are pleased to hear that the service you received was good and that all your requirements were met.
Best regards for 2013,
Ryan Mackie and the team at South-African-Hotels.com
We had a great experience. Thanks a lot.
We had a great experience. Thanks for the service.
6 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Batsirai Gwata
Many thanks for your booking we are pleased to hear that you had a good time and that the service you received was great.
We hope to hear from you soon,
Ryan Mackie and the team at South-African-Hotels.com
Excellent service
I had a hassle free & quick booking on line. On my arrival to my destination every arrangement had been done to the point.
3 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Sabelo Zwane
Thank you for your review. We strive to provide a fast and efficient service and we are very happy to hear that we could deliver on your booking. We hope to help on your future bookings.
Best regards for 2013,
Ryan Mackie and the team at South-African-Hotels.com
Best booking sevice ever used.
Excellent, professional and effiecient service.
3 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Andre Erasmus
Wow, we are so pleased to hear that we exceeded your expectations. Thank you very much for your booking with us and we hope to hear from you in the near future.
Many thanks and kind regards,
Ryan Mackie and the team at South-African-Hotels.com
A very pleasant experience, exellent service and follow up, made the booking a pleasure
Will use this company again they were efficient pleasant,and competant
3 lutego 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Larry Bird
Thanks you so much for your kind review. We are very pleased to hear you were happy with our service and that you plan to use us again. We look forward to assisting you with your next request!
Best regards,
Ryan Mackie and the team at South-African-Hotels.com
Very well organized
Everything went smooth and you should keep up the good work. Everything corresponded, time slots etc. and staff members are kind and are willing to respond promptly to customers request and changes.
29 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Sonia Shalukeni
Thank you for your review. We are glad to hear that everything went smoothly and we were able to satisfy your request. We look forward to booking for you again in the near future.
Best regards for 2013,
Ryan Mackie and the team at South-African-Hotels.com
Speak To A Friend
Queries and bookings responded to very quickly. Unlike many other booking agents South African Hotels undertake arrangements on a personal basis not with some anonymous person or system.
Recommend to everybody
23 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear P Stockton
Many thanks for your kind words. We do strive to deliver that extra bit of personal service that you wouldn't get with your standard online booking system. We enjoying knowing our customers and we understand the need for a "face/voice" behind a name!
Best regards for 2013,
Ryan Mackie and the team at South-African-Hotels.com
Excellent Last Minute Service.
Thank you for the assistance and I will surely make use of the service again in future.
Regards,
Ian Barnard
20 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Ian Barnard
We are very happy to hear that we could assist with your last minute booking. We look forward to being of service in the future!
Best regards,
Ryan Mackie and the team at South-African-Hotels.com
lerato service is tops
Lerato
Your sevice is first class
regards
shiraz
19 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Shiraz Ahmed
Many thanks for your kind words about our valued employ; Lerato. We thank you for your booking and wish you a happy 2013!
Best regards,
Ryan Mackie and the team at South-African-Hotels.com
Efficient, friendly service - really is the name of the game! Thank you Lerato!
I have dealt with Lerato and the team for a number of years now. It is such a pleasure to make a booking via such a friendly employee! She remembers her clients and always enquires about my well-being. Bookings, payments are wrapped up in an efficient manner; hassle free!! When I convey my special and fussy requests they are always sorted out with a bit of humour too. What a pleasure.
19 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Celeste Cronje
Many thanks for your continued support. We are very proud of Lerato and are glad to here that she could be of service to you over the years. We look forward to chatting with you again in the future.
All the best for 2013,
Ryan, Lerato and the team at South-African-Hotels.com
Credit Card Confusion
My credit card charge was denied. The card is valid and in credit.
It took two days to sort out with the bank. Eventually it was determined that SA Hotels had entered the wrong expiry date.
Just another perfect day in an african paradise.
17 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Spencer Sterling,
Thank you very much for informing us of your feedback. We are terribly sorry that the booking process was not as quick and efficient as normal due to the incorrect expiration date provided to us.
When trying to process the charge, we used the details provided to us via the secure online payment link which differed to the credit card expiration date provided to us telephonically.
It would be our pleasure to assist you again in the future ensuring that the booking process will be completed in a fast manner.
We thank you for your kind understanding as well as for your booking and wish you a pleasant stay.
Best wishes for 2013 to you and your family.
Kind regards,
Ryan Mackie & Team
www.south-african-hotels.com
www.south-african-lodges.com
FAST FEED BACK AND SEAMLESS BOOKING
i CALLED THAY TOOK MY EMAIL ADDRESS AND SENT ME ABOUT 10 OPTIONS WITHIN 20 MINUTES I CHOSE ONE AND BOOKED AND PAID ALL WITHIN 1 HOUR
16 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Mr Oneill
Many thanks for your booking with us, we are very glad we could be of service to you and we look forward to making more bookings for you in the future.
All the best for 2013,
The team at South-African-Hotels.com
GOOD SERVICE
efficient and accomodating. they offered the best rates on the hotel
15 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Rashid Yousuf
Thank you for your comment, we strive to offer the best rates in South Africa and we are happy to hear you are pleased with your booking through us.
All the best for 2013,
Ryan Mackie and the team at South-African-Hotels.com
Very good attention on the hotels that I staied.
Always when I am traveling to South African I stay in the hotels and I didn't have any problem, I like the service, the people and the rates.
For me everything is fine!
Happy New Year to everybody.
Best Regards.
14 stycznia 2013
Opinia niezależna
Odpowiedź od South African Hotels
Dear Alexandre Boscaini
Happy 2013 to you too! Thank you for your wonderful comments, we are glad we could be of service to you.
Best regards,
Ryan Mackie and the team at South-African-Hotels.com
Doświadczenie Trustpilot
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