South African Hotels Recenzje 

207
Wynik TrustScore: 1 na 5

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Oceniono na 1 z 5

Try to make a booking friday late @ Entabeni. No feedback saturday. Monday early (8:15) got an e-mail to confirm my booking, asking for deposit, which was promtly paid. At 10:15 got an email stating E... Zobacz więcej

Oceniono na 1 z 5

We booked via this company for Aquila Safari and Spa. They charged us for transport but never paid the organization we stayed at. We are currently being held hostage at Aquila for the fees this orga... Zobacz więcej

Oceniono na 1 z 5

I wish to highlight the extremely low standard of the accommodation and service at the Radisson Blu Le Vendome in Cape Town South Africa. Attached you will find photos of the condition... Zobacz więcej

Oceniono na 1 z 5

We booked Los Dragos Tenerife Apartments for 1 week. Apparently pictures were beautiful, clean and coozy. But I have actual lics with me thet are opposite story! When we enetered into... Zobacz więcej

Informacje dotyczące firmy

  1. Podróże i wakacje

Informacje przekazane przez różne źródła zewnętrzne

South African Hotels offers you an extensive selection of luxury hotels in South Africa


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

207 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(207)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Exceptional Customer Service!

This is the second time I have used South African Hotels for a quote and booking and the service I have received from these guys is just unbeatable. Not only for their exceptional service and follow through, but also for their prices. Well done guys, keep up the good work.

18 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Pieter Botha

Thank you for your review. We are happy to hear that we managed to find you an unbeatable price and coupled it with an exceptional service.

We are looking forward to working with you again.

Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)

Oceniono na 5 z 5

Very courteous & pleasant .

If going or booking a hotel in South Africa u should u website I used as they give u a wide choice,excellent information and keep u up to date with your booking by email,things made easy,that's what I say !!! Cheers & thanks.

17 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Douglas Tucker,

Many thanks for taking the time to review our company. We are pleased to hear that you were happy with our website and booking process.

Best regards and many thanks,
Ryan Mackie

Oceniono na 5 z 5

Super service and value

14 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Saleha Al Bakri,

We are happy to hear that we could provide you with excellent service and great value. We hope to do more bookings for you in the future.

Best regards,
Ryan Mackie

Oceniono na 5 z 5

A REAL GOOD DEAL IN HOTEL BOOKING

WILL ALWAYS DO MY BOOKING WITH YOULL AND WOULD RECOMMEND TO
ALL MY FRIENDS

7 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

That is fantastic to hear, Kamal Rupnarain.

We would love to be of your assistance again for future reservations. When you book again with us, please mention that you are a repeat client so that we can request an upgrade for you.

Kind regards,

Ryan Mackie

Oceniono na 5 z 5

Savings, convinience guranteed

Always proved to be cheaper than direct booking.

7 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Joel Mavuso,

We strive to provide our clients with the best available rates possible. We are pleased to hear that you found the same.

Best regards and many thanks for your kind feedback,
Ryan Mackie

Oceniono na 5 z 5

The best and fast service

hi you guys you can use this facility’s it is worth the wale

6 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Danie Gouws,

What a pleasure to receive your positive feedback and that you recommend our booking service to other travellers.

Much appreciated!

Kind regards,
Ryan Mackie

Oceniono na 4 z 5

I booked and had to cancel it - great experience throughout

This would be the third time that I would be using the South African Hotels for business travel. I made my booking and it was a very easy process, then unexpectedly I had to cancel it. South African Hotels swiftly reversed the charges to my credit card. Thank you for the professionalism.

4 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Ana de Campos,

What a pity you had to cancel your last booking with us. I am pleased to hear that you were refunded back and that you found the service provided by our team professional.

It would be our pleasure to assist you again in the future.

Best regards,
Ryan Mackie

Oceniono na 5 z 5

Excellent service

They ran the extra mile to ensure I get a booking,this shows that they are service driven,thank you again for getting me the reservation..

4 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Pregasen Govender,

We are excited to have found available accommodation for you. You are very welcome, it is been our pleasure dealing with you.

Best regards,
Ryan Mackie

Oceniono na 5 z 5

great service

I was desperately looking for a place to take the family for the Easter holidays. Seeing that I was late, I was slowly losing hope that i'll find any place for that weekend. I called SA-golfing & safari tours and the lady who assisted me reassured me that even though it might be tight, she'll find something for us. By the end of the day, i had a confimation for accomodation at Mount Sheba hotel.

4 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Pamela Marlowe,

Brilliant, we are excited to have assisted you over the busy Easter holiday time. We wish you a wonderful Easter Season.

Should you require any assistance during your stay at the Mount Sheba Country Hotel, you are welcome to inform us.

Many thanks and kind regards,
Ryan Mackie

Oceniono na 4 z 5

I do not like the requirement to provide my social security or passport number to secure my reservation.

Basically a positive experience making reservations. I am looking forward to my stay.

3 marca 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Doreen K. Schaffner,

Thank you very much for taking your valuable time to provide us with your personal feedback about the service you received by us. We are pleased to hear that you had a positive experience making the booking with us.

We understand your concern in regards to submitting such personal information as a passport number. However, in the case of credit card charges being declined by the banks, we contact the authorization centres which only assist in clearing the charges for our clients if the passport / ID numbers are available. But in most cases, the credit card charges go through immediately and therefore the social security and passport numbers are not required by us.

We thank you once again for your booking. Should we be able to assist you once again, you are welcome to contact me directly at: ryan@golfing-safaris.com

Many thanks and kind regards,
Ryan Mackie
(Owner & Managing Director)

Oceniono na 5 z 5

Good and cost effective booking platform

I was able to get a quote for Hilton that was about 30% cheaper than most other booking platform were quoting. This is a very good platform for booking hotels in South Africa. And the response time was very quick.

28 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Ganiyu Dada,

Thank you so much for letting us know that we were able to get you the lowest possible rate during your stay at the Hilton Hotel in South Africa.

Many thanks for your booking and kind regards,

Ryan Mackie

Oceniono na 5 z 5

Good Job !

Fast, professional, efficient. You´re good !
Well done !

28 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Fernando Fernandes,

Thank you so much for taking your time to provide us with your valuable feedback. We are pleased to hear that we met your expecations in regards to professionalism and efficieny.

We thank you for your booking once again.

Many thanks and kind regards,

Ryan Mackie
(Owner & Managing Director)

Oceniono na 2 z 5

Quick to book & get responses BUT Booking communicated to hotel was wrong (23/03 in lieu of 23/02)

Ok if no mistake as we had to spend long time to explain that the mistake was not ours and finally get a room (remote location where they were busy revamping the exterior) !!!

26 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Sangwe Bwabashizeko,

Thank you very much for providing us with your feedback. We are pleased to hear that you found the booking process quick and that the replies to your e-mails where handled in an efficient way.

We are terribly sorry to hear that the hotel was holding your check in and check out dates for the following month and not those dates which you had booked through us. As a gesture of goodwill would we like to arrange something special for you during your next accommodation booked through us.

We appreciate your kind understanding in this matter and we value your review.

Many thanks and kind regards,
Ryan Mackie
Managing Director & Owner

Oceniono na 5 z 5

Excellent service rendered.

My experience whilst dealing with Janine was excellent.I will recommend without any reservation.

25 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Many thanks Vanesa Jacob for taking our time to review our services provided to you during your booking process. We are excited to hear that Janine was able to assist you in a professional manner.

It would be our great pleasure to hear from you again in the future.

Many thanks and kind regards,
Ryan Mackie & Team

Oceniono na 5 z 5

Excellent service every time.

I am so impressed with the level of service (and the prices) that I have South-African-Hotels.com as a bookmark on my home page.

When I am looking for places to stay, I always look at this site first, get a quick quote, then browse the internet for other places and prices. However. I always come back to South-African-Hotels.com to get a formal quote and make the booking because, besides their prices which are always the best, I trust them and know that there is no security risk when I book through them.

22 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Barbara Singleton,

we would hereby like to thank you very much, first of all, for your bookings made in the past with us as well as for taking your time to provide us with your positive feedback about our company.

It has been our great pleasure to assist you and should you ever have any queries, please feel free to contact us at anytime.

Many thanks and kind regards,

Ryan Mackie and Team

Oceniono na 5 z 5

Write a catchy header to make your review stand out

I contacted South African Hotels after struggling to find somewhere to stay in Cape Town due to a large conference in the area at the time I wanted to make my booking, and the service I received from Ryan was second to none. Although there were no available rooms showing he contacted management at the hotel and secured us a room with a view of table mountain as requested. We stayed at the Commodore Hotel in Cape Town for a week from Feb 3rd and had a lovely stay. The room was spacious and spotless and very comfortable. The hotel is a very short walk from the waterfront and all the restaurants etc on offer there, but if you are looking for a super breakfast then the hotel itself could not be beaten. It would be hard to think of anything you might want that wasn't on offer for breakfast. The service in the hotel was first class - all in all an excellent choice to stay in Cape Town - thank you again to Ryan and South African Hotels

21 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Maureen Jennings,

it was our great pleasure to have assisted you with the accommodation at The Commodore Hotel in Cape Town. We are excited to hear that you enjoyed your stay at this centrally located hotel and that the breakfast was unbeatable.

We are excited to hear that we were able to find suitable accommodation for you even though Cape Town was all booked up due to a large international conference being held at that time.

Many thanks once again for your booking.

Kind regards,

Ryan Mackie

Oceniono na 5 z 5

Friendly and Helpfully

I've received quick and timeous response and feedback. There was no problems or issue with my bookings. I paid less then booking directly with the hotel or via their website. We need competitiveness and South African Hotels has given me this. I will use this for future bookings.

20 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Ganas Govender,

we are delighted to hear that you were satisfied with the service you received from us and that you find our rates very competitive.

It would be our greatest pleasure to assist you again with your future travel arrangements.

Sincerely yours,
Ryan Mackie

Oceniono na 5 z 5

More than I expected!!

I tried my luck to book an evening away at Sun city for my family on the last minute. My enquiry was responded to in mere minutes, the reservation process was quick and easy and I paid less than any of the other sites I visited. Thank you for accommodating me and facilitating a stunning weekend away at a stunning resort!!

19 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Theressa Lamprecht

Thank you for your great review. We are happy to hear that we could assist with your last minute booking as well as offering a competitive rate.

We look forward to doing more bookings for you in the future!

Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)

Oceniono na 5 z 5

one of my dreams made a reality

i have never experienced Sun City the way I did this weekend.I am still so amazed with the beauty and also the professional maaner in which one is treated.Thank you so much for making my experience so amazing.On arrival there was no problems with the accomodation i just gave my reference and was serviced with such professionalism.I know that we goal is definitely to live at the Palace with my next visit and wqill definitely be using South African Hotels.Thank you again so much for your quick response and feedback on every email that I sent as well as making sure i had everything that i needed for my trip

18 lutego 2013
Opinia niezależna
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Odpowiedź od South African Hotels

Dear Malcolm Manuel

Thank you for taking the time to give us your feedback. We are very happy to hear that you enjoyed your stay at Sun City and that you were happy with our service.

We will be happy to assist when you decide to book your next trip for the Palace of the Lost City.

Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)

Oceniono na 5 z 5

I had a Great Experience. Very Helpfull!!

Thank You very much for being so helpful. Friendliness goes a long way

18 lutego 2013
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Odpowiedź od South African Hotels

Dear Adele Coetzee

Thank you for your kind words. We are happy to hear that our team could accommodate your request with a smile!

Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)

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