Try to make a booking friday late @ Entabeni. No feedback saturday. Monday early (8:15) got an e-mail to confirm my booking, asking for deposit, which was promtly paid. At 10:15 got an email stating E... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We booked via this company for Aquila Safari and Spa. They charged us for transport but never paid the organization we stayed at. We are currently being held hostage at Aquila for the fees this orga... Zobacz więcej
I wish to highlight the extremely low standard of the accommodation and service at the Radisson Blu Le Vendome in Cape Town South Africa. Attached you will find photos of the condition... Zobacz więcej
We booked Los Dragos Tenerife Apartments for 1 week. Apparently pictures were beautiful, clean and coozy. But I have actual lics with me thet are opposite story! When we enetered into... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
South African Hotels offers you an extensive selection of luxury hotels in South Africa
Dane kontaktowe
4 Rhodes Drive, 7806, Constantia, Republika Afryki Południowej
- +27 21 794 9050
- res@south-african-hotels.com
- www.south-african-hotels.com
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Bardzo słaba
207 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
no fuss, quick and very efficient, simple booking procedure, prompt reply and friendly and informative
no fuss, quick and very efficient, simple booking procedure, prompt reply and friendly and informative staff when phoning. this is definately a 5 star service and also got me a cheaper rate had i booked directly with hotel.
3 grudnia 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Shudesh Bhana,
Thank you very much for following the link to provide us with such a positive review about our company's service. Efficiency and best available rates are our main concerns when dealing with our clients. We are extremely pleased that we met your expectations.
Best wishes,
The Team of South-African-Hotels.com
Outstanding service
The service I received was superb. I will surely engage the same service in the very near future.
3 grudnia 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Bongani Zondi,
Thank you kindly for taking your time to provide us with your feedback. It was our great pleasure to assist you with your travel arrangements. And we would love to be of your assistance again in the future.
Thank you for choosing us for your booking!
Kind regards,
The Team of South-African-Hotels.com
Best African website for hotels ever
First class service every time and spot on
2 grudnia 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Graham Gilmour,
We thank you for your kind comments in regards to our website and service. We strive to apply the latest technologies available in order to make our clients booking processes with us as quick and easy as possible.
Many thanks and kind regards,
Ryan Mackie & Team of South-African-Hotels.com
Odpowiedź od South African Hotels
Dear Tantaswa Mlambo,
Thank you very much for providing us with your feedback about the best, quick and efficient service you received from us. Should you have any queries in regards to your travel arrangements, please do not hesitate to contact us at anytime.
Many thanks and kind regards,
Team of South-African-Hotels.com
Acceptable but short of detail
As mentioned acceptable for the following reaons. Requested the following as per my booking: shutter room top floor facing Monte Cassino got no shutter room top floor facing car park.
1 grudnia 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Herbert Rabe,
Thank you very much for submitting a review. We have checked our details and cannot allocate your booking as we would like to investigate this matter further. Could you be so kind and provide us with your quote number / reservation number? Did you book with the hotel direct, possibly, or under a different name?
We are looking forward to hear back from you.
Many thanks and kind regards,
Ryan Mackie
Very efficient and helpful with prompt replies to queries.
Could't find an extra room at a hotel but South African hotels.com quickly came to my rescue and assisted in beating an original booking price too. Great service!!
1 grudnia 2012
Opinia niezależna
Odpowiedź od South African Hotels
We are excited to have sourced accommodation for you although the hotel was fully booked. It is with pleasure that we provided you with our best available rates for your stay.
Many thanks for your booking and kind regards,
Ryan Mackie & Team of South-African-Hotels.com
Quick, straight to the point & very friendly service.
I had a very pleasant experience, the response was quick, it was easy to follow the instructions, payment was easy and convenient and I also like the fact that confirmation of receipt of payment was sent to me promptly, I didn't even have to call to find out if payment was received. I'd definitely use this service again, as well as recommend it to friends and family.
30 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Sibongile Ntombela,
We are so excited to hear that you enjoyed the service received from our company during your booking process. It has been our greatest pleasure to deal with you. We would love to be of your assistance again in the future. Your kind feedback is greatly appreciated.
Many thanks and kind regards,
Ryan Mackie & Team of South-African-Hotels.com
good service
All very efficient and helpfull.Only drawback,for me,as they charge cc.all the time as sometimes prefer paying cash to hotel directly
24 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Nathan Silber,
Thank you very much for your compliment in regards to the good customer service provided by us. We regret that payment has to be made through us in order to qualify for the best available / discounted rates and packages. Your understanding is appreciated.
Should we be able to assist you again in the future, please do not hesitate to contact us.
Many thanks and kind regards,
Ryan Mackie & Team of South-African-Hotels.com
Helpful
Melissa de Jager was a great help and immediately available to assist me in finding accomodation in the morning for that same evening. In spite of a full Cape Town.
23 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Manfred Sass,
Thank you very much for taking the time to provide us with your valuable feedback. We are pleased that Melissa was able to find suitable accommodation for you despite the very limited availability in Cape Town during your requested dates. We wish you a wonderful stay and enjoy Cape Town!
Best wishes,
Ryan Mackie & Team of South-African-Hotels.com
we are happy that you understand our problum
we are happy that you understand our emergancy problum and accomodate us
23 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
You are very welcome, Imran Ghafoor. It is our great pleasure.
Many thanks and kind regards,
The Team at South-African-Hotels.com
Want to relax? Head to Bakubung in Plilansberg
I first made a visit to Bakubung 2years ago. What a find. Superb staff, thoughtful, proactive and seeing me arrive with my disabled sister saw them BURST into action without a single prompt from me. That included moving us to the disabled room, lending us the Lodge whee;chair and assisting my sister on and off the Game viewing vehicle. Nothing was too much trouble. I will be returning in January for my 3 visit in 14 months and to add to the delights of Bakubung itself, it's web site for booking and payment is so user friendly even an oldie like me finds it totally easy to use. As for the animals in the Park - I can't wait to see them all again - and all this just 2 hours down the road from Joburg! Brilliant.
22 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Jennifer Forbes,
Many thanks for sharing your personal experience about the beautiful Bakubung Bush Lodge in the Pilanesberg National Park with us. We are so excited that you are planning to return back to this lodge and wish you a wonderful stay once again.
Best regards,
The Team at South-African-Hotels.com
Very efficient, even on day of travel.
Very helpful, efficient and polite company to deal with
22 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Desmond McAuliffe,
Thank you very much for taking your time to provide us with your feedback. We are excited to hear that you found our service helpful, efficient and polite.
Wishing you all the very best,
The team at South-African-Hotels.com
Amazing prompt service!
The staff are always available to answer any questions. And they have been extremely efficient with both my bookings with them. Highly recommended. Big ups to Ryan Mackie and team!!!
22 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Many thanks Adeshnee Moodley for advising us of your personal feedback about our customer service. We are pleased to hear that we met your expectations and that you were happy with the booking process provided by us.
Kind regards,
Ryan Mackie and team at South-African-Hotels.com
IT WAS GREAT TO DEAL WITH TRUSTPILOT NO COMPLICATION IS AS 123
NO MORE PHONE CALL AND CALLCENTERS AND BE ON HOLD FOR A LONG TIME THEN THEY PUT YOU THROUGH TO A WRONG DEPARTMENT
22 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Many thanks for reconfirming that you were pleased with the way your booking process was handled by us. It has been our pleasure to assist you.
To strive to assist our customers as quick as possible while providing them with the best available rates. We would love to be of your assistance again in the future.
Kind regards,
The team at South-African-Hotels.com
BEST WAY TO BOOK YOUR HOLIDAY
I went onto the internet and was just viewing holidays at Sun City and the deals offered by this company was so great and value for money that i booked the hoilday immediately. You would have no problems booking via South African Hotels, they are the best form of bookings you will ever come across.
22 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Randhir Rajcoomar,
We are so excited to hear that you found our offer great for the Sun City Resort. We wish you a fantastic stay there. Please do not hesitate to contact us should you have any queries or should we be able to assist you any further.
Kind regards,
The team at South-African-Hotels.com
Odpowiedź od South African Hotels
Thank you very much for submitting your review about our company. It has been our pleasure to assist you. We strive to offer our clients with the best available rate for travel arrangements.
Wishing you all the very best,
The team at South-African-Hotels.com
Very efficient
It was a well organised weekend thanks to South African Hotels. If this effective efficiency continues, I see South African Hotels becoming a house hold name. Looking forward to using this firm in the future and awaiting updates on new specials and new innovative products that would give one a feeling of belonging.
19 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Khilen Naidoo,
We are so excited to hear that you spent a lovely weekend. It has been our great pleasure to assist you with your travel arrangements.
We will keep you updated with specials and packages through our newsletter and website blog, as well as twitter and facebook, google+ and linkedin.
Many thanks for taking your time to provide us with your valuable feedback, much appreciated!
Kind regards,
The team at South-African-Hotels.com
Excellent
The staff at SA Hotels were very helpful in securing my holiday accomdation in Cape Town.
Thank you for your assistance and I will definately recommend you company to my friends and family due to the prompt responce, assistance and friendy and helpful staff
15 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
Dear Keshmira Perumal,
Thank you very much for taking your time to provide us with your feedback. We are pleased to hear that we met your expectation and that our service was friendly and helpful to you in securing your travel arrangements in Cape Town.
Many thanks and kind regards,
The team at South-African-Hotels.com
Excellent customer oriented service.
My booking was done on time without any clitches. Keep it up, real customer satisfaction oriented service second to none.
12 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
We are pleased to have met your expectations and that you booking was made to your satisfaction. Thank you very much for your positive feedback, much appreciated.
Easy and quick
I was looking for a place to stay in South Africa, expecially on a game reserve or bush lodge. I googled this search and immediately got the south african hotels website. I tried to book directly with the lodge but was told that it is full. When I booked through south african hotels I got a place. I was so thrilled about this. Payment booking etc was so easy.
11 listopada 2012
Opinia niezależna
Odpowiedź od South African Hotels
We are pleased to have found the requested accommodation for you even though the Lodge was already fully booked. Due to our long standing relationships with hotels and game lodges throughout South Africa, we are able to provide discounted rates and often availability when there is none. We appreciate your kind feedback about our company.
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