Smartgadgets4u Recenzje 

132
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered from them and they took the money from my account but yet I never received a confirmation of the order or the order itself. I am waiting a week now , and nothing ! I also contacted them twic... Zobacz więcej

Oceniono na 5 z 5

I was exploring LED replacement lights. Good easy to use site with clear explanations and descriptions of products all at really good competitive pricing. Ordered my choices and promptly delivered... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The gentleman who served us explained exactly what he was going to do and expected cost. He advised if he was wrong with the diagnosis.osis and it would cost more to fix he would call to talk thro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered these slimline LED lights for my bathrooms. They were delivered quickly and were so easy to install. Being slimline they don't stand out, but when you switch them on....wow they are bright.... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 16% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(132)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Arrived in good condition and on time…

Arrived in good condition and on time .excellent price too

22 lipca 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Wesley,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Jason
Customer Relations

Oceniono na 1 z 5

Wrong lights supplied, no full refund!

Ordered LED lights, didn't get LED. Was offered a discount to keep the wrong ones supplied. Declined as I wanted LED.
Ask to return for a full refund including the postage charge I paid as this was wrong item supplied.
They only refunded for the lights.
Supplier has now posted a reply to this review - hence this edit. They state they delivered 'ordered' item - this was untrue - they did not. They have now paid my postage (after many emails) and only after I said I would report them. Dishonest company.

12 czerwca 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

Please be informed that we have delivered the same item as ordered and as per your request, we have issued a full refund in your account.

If you have any queries, kindly contact us via email, and we will be more than happy to assist you.

Kind Regards,
Jason.

Oceniono na 1 z 5

Avoid at all cost

Avoid at all cost! Bought outdoor lights that shouldnt go outside due to its IP rating, also fitted with 13 amp plug that is to small and breaks UK laws!! Wont respond to emails and ignores phone calls and messages scam artist!!!!!

13 lipca 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Oceniono na 5 z 5

Bought a hive dashcam from here

Bought a hive dashcam from here. Kept me well informed on product updates and delivery brilliantly. Great shop would not hesitate to use again. A big 5 ⭐️ and thumbs up.

5 czerwca 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Jon,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Jason
Customer Relations

Oceniono na 1 z 5

Be wary when ordering.

Be wary when ordering.
I placed an order yesterday for outdoor lights. The payment didn't go thru as normal, so I was suspicious immediately.

I received a call from Alpha Smartphones on a London number this morning, a different number to that on the SmartGadgets4U website, and not the Birmingham address they give there either.

They referred to the order I had tried to place, saying it was still pending. I told them that the payment had failed. They initially suggested that I change my browser and try again.
Why would that be I wonder?

Then they said that they could send me a link to make my payment. Oh yes, I'm definitely going to click on a link to a payment system to pay money to a company I had never heard of until yesterday.

So do they think I've just come up the Clyde on a bike??

No way José.

Buyer BEWARE.

Edit.
So if you have no connection with Alphasmartphones why did my phone come up with that name when you called me regarding the pending order?

Whoever was calling knew my name, number, and order info. So, they're either psychic, or it was you calling to offer the alternative payment options detailed in your reply.

Either way, I was not comfortable with the security levels offered, whether it was a comms issue with my bank that declined the transaction or not. Hence my refusal to deal with you.

Matter now closed.

21 maja 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

Please be informed that the payment was declined by the bank as the bank uses filter to detect any fraudulent payment, so your payment was declined by the bank not from our end.

Please be informed that we have no link with Alphasmartphones, this is a different company not associated with us.

Slow internet or full cache memory could be a reason for declined payment so we just offered you a possible solution to change the browser and try again but you were not willing to cooperate with us in any way.

Another solution we offered you was a 3D protected Stripe payment link which we offer to any customer who faces this issue but also were not cooperating with us. Everyone knows that your payment is secure on payment platforms like PayPal and Stripe.

We always encourage our customers to post honest reviews and try our level best to ensure we are assisting our valued customers in the best way possible and almost all customer are cooperative and get their orders processed and delivered in no time.

We hope you can understand the situation here.

Kind Regards,
Jason.

Oceniono na 1 z 5

Haven't received my item

Haven't received my item. The shop says it has probably been lost by Royal Mail and promised to sort it out. Let's see how they are going to solve it. Never had issues with Royal Mail before. The shop even didn't send an initial e-mail with order conformation and track number as all the shops do. Very disappointed

13 maja 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Jason
Customer Care

Oceniono na 5 z 5

Brilliant

Brilliant, fast delivery, fabulous price, insulation easy

15 lutego 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Suzanne,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Great products at a great price

Great products at a great price.
Reordered more as so pleased first time.

8 lutego 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Dave,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 2 z 5

Disappointed with Light

Disappointed with Light, photographs on website make item look larger, also not very bright, so not as described also very flimsy and was not worth the cost. Also delivery was slow, won't buy from here again.

15 lutego 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please be informed that all the dimensions are mentioned on the website for the convenience of our valued customers.

The delay in delivery was caused by Royal Mail, your order was dispatched on the same day as ordered.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Oceniono na 5 z 5

Easy and quick

Payment and delivery was straightforward and came early. Product was better then I thought it would be

7 lutego 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Excellent service

6 lutego 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Excellent product

Excellent product, delivered on time easy to use website you could not ask for any thing more 5stars

28 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Stewart,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Was looking for new kitchen lights

Was looking for new kitchen lights to replace very old spots. Was worried the led lights I chose would not be bright enough but they certainly are! Very fast delivery. Will be certain to order my outside lights from the site.

27 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Jo,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Split solar wall lamp

I ordered the solar wall lamp and I'm amazed at how quick my purchase was dispatched and arrived on time it was easy to order. This wall lamp looks really bright.

3 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Julie,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 4 z 5

Very quick delivery and decent price…

Very quick delivery and decent price products

23 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Laura,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Garden String Lights

Lights in the garden look fantastic and service received from placing the order, to delivery was great. Thank you

2 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Vanessa,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Great lights great price

Easy too buy off great range off choice off lights. Will definitely use again and would recommend too anyone.

13 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Stephen,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Happy Lady

From when browsing the website to end delivery was so good. The quality of the lights were better than I expected. The price was even better than other sites. Quick service. I also work in retail so overall hard to please but 100% would use this site again

15 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Taylor,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

Great thank you!!

15 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Amber,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Oceniono na 5 z 5

I was exploring LED replacement lights

I was exploring LED replacement lights. Good easy to use site with clear explanations and descriptions of products all at really good competitive pricing.
Ordered my choices and promptly delivered by Royal Mail.
6 fittings were installed without problems within 2 hours

Will certainly return when next I need replacement or new LED lighting

12 stycznia 2024
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Steve,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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