Smartgadgets4u Recenzje 132

Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered from them and they took the money from my account but yet I never received a confirmation of the order or the order itself. I am waiting a week now , and nothing ! I also contacted them twic... Zobacz więcej

Oceniono na 5 z 5

I was exploring LED replacement lights. Good easy to use site with clear explanations and descriptions of products all at really good competitive pricing. Ordered my choices and promptly delivered... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The gentleman who served us explained exactly what he was going to do and expected cost. He advised if he was wrong with the diagnosis.osis and it would cost more to fix he would call to talk thro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered these slimline LED lights for my bathrooms. They were delivered quickly and were so easy to install. Being slimline they don't stand out, but when you switch them on....wow they are bright.... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 28% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 1 z 5

Terrible

I ordered from them and they took the money from my account but yet I never received a confirmation of the order or the order itself. I am waiting a week now , and nothing ! I also contacted them twice and haven’t heard anything !

17 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Very poor service.

Very poor service.
Paid for urgent delivery of ceiling lights. Was told by the customer agent that it should be delivered by the end of the day and gave a ‘Royal Mail’ tracking number. Apparently Royal Mail haven’t even received the item at there end! How can Royal Mail’ deliver to the customer when the item
Hasn’t been received by them from the seller
Appalling customer service. Avoid this company.

31 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Item that arrived didn’t work

Item that arrived didn’t work.

Tried to arrange a return and they stopped replying to my emails.

Ended up claiming a refund through credit card.

I would avoid ever using this company.

21 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Product wrongly advertised

Product wrongly advertised. Received incomplete light. Seller sent only some missing parts. Admitted to the lights being sold without pictured item, yet they still selling it as complete unit. Never arranged return postage, neither sent the complete replacement. Never responded to the last message. It appears to be a pure scam run directly from China.

31 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant product.

Absolutely brilliant product.
Solar outside light, really bright and sensors are excellent

18 listopada 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Joanne,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Oceniono na 5 z 5

Gorgeous lighting

Lights arrived lovely packaged, unfortunately one of them did not work. Communication sent to company and a replacement was delivered within a few days. No questions ask absolutely brilliant. Five star.

3 listopada 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Kathleen,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Oceniono na 5 z 5

Prompt delivery and competitive price

Prompt delivery and competitive price

11 października 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Jo Oswald,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Oceniono na 5 z 5

These where a gift for my grandson and…

These where a gift for my grandson and he said they where brilliant ear pods

20 października 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Shell,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Oceniono na 1 z 5

Product wrongly advertised

Product wrongly advertised, never got full refund back after posting the item back and now my emails are being ignored. Will never use this company again!

10 listopada 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Oceniono na 5 z 5

Very pleased with the solar light

Very pleased with the solar light i purchased. Great value for money.

7 listopada 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Gary,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn

Oceniono na 1 z 5

Terrible company

I ordered mirror lights and they arrived faulty. The postman took the wrong item back (some baby bottles) so I resent them myself. The company have refused to send my bottles back and they won’t refund the lights or reply to my emails. Absolutely disgusting service I would not recommended buying from here.

23 lipca 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

Please note that you have sent us some bottles instead of lights.

Then you handed over the wrong item to the postman and are demanding the refund.

We have been dealing with you very professionally and expect that you return our item back to us so that we can proceed with the refund.

Thank you
Dave

Oceniono na 1 z 5

I don’t usually leave reviews but on…

I don’t usually leave reviews but on this occasion thought I should . I had difficulty when trying to place an order for a bathroom light fitting . It kept saying processing when submitting the order . I then did not receive a confirmation email to say the order had gone through , so I presumed there had been an
error processing . Only to find the money had come out of my account . I Tried to contact them using the telephone number on their website and the number is not correct . Emailed and used contact form and had no response. So I literally have no order / no light and have been charged . When contacting where money was taken from I need an order number to get anywhere , and start a claim to receive refund (which I haven’t got) because I never received one . I would say avoid if at all possible.

**** I have now since leaving a review had contact from Smartgadgets4U so hopefully this problem can now be rectified ****

STILL AWAITING THIS PROBLEM TO BE RECTIFIED .So although since leaving g first review someone contacted me . I still have no item and they still have the money for it ! !

28 maja 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Elizabeth,

We would like to inform you that we have responded to your previous emails confirming receipt of your payment. However, it appears that no order was placed through our system.

To proceed with processing your order manually, we kindly request that you provide us with the necessary details, which are mentioned in the email, at your earliest convenience.

Please note that our office hours are from 9:00 AM to 5:00 PM. As it is currently before office hours, we appreciate your patience and understanding.

We look forward to receiving the required information so we can fulfill your order promptly.
Kind Regards,
Dave

Oceniono na 5 z 5

Easiest install ever

Light was delivered in time for a reasonable price. This was the easiest to install ceiling light ever. Product is also bright as hoped for.

27 maja 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Dear Marcus,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
James
Customer Relations

Oceniono na 1 z 5

BUYERS BEWARE

BUYERS BEWARE
Wrong light delivered, was asked to return it for a refund. I queried if the refund would include original and return shipping costs. Their response was 'Please return the light and we will issue the refund to you accordingly as per your satisfaction' They only refunded the cost of the light. after complaining they refunded the original shipping cost and now ignore all requests to refund the return shipping. I am now out of pocket for their error. I will now complain to Birmingham trading standards. I should have read other reviews before purchasing.

Date of experience: 12 May 2025

12 maja 2025
Opinia niezależna
Logo Smartgadgets4u

Odpowiedź od Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Doświadczenie Trustpilot

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