Been waiting for over 4 weeks on my package to arrive. After i noticed something was wrong i contacted sisters & seekers. They offered me a refund but no compensation whatsoever since the item wasn’t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a great experience with Sisters & Seekers. The quality of the products is really good and everything arrived exactly as expected. I’m very happy with my purchase and would definitely order f... Zobacz więcej
Reakcja na opinię
Very nice styles of clothing and colorways, I have purchased many items and am happy with the quality of all. The delivery speed is ok but could be improved. Also a personal preference, I try to wear... Zobacz więcej
Reakcja na opinię
I'm so obsessed with the Aqua colour! As a fair skinned blonde I was a little nervous to buy the set but it's now my go to! The colour is so gorgeous and doesn't wash me out. The material is good qual... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z odzieżą damską
Napisane przez firmę
Sisters & Seekers is the up and coming online fashion brand, known for its cohesive aesthetic, sisterhood empowerment and unique yet on trend designs at an affordable high street price. Founded by sisters, Alice and Maisie Jones in 2017 from a small North-Wales village, the brand has continued to jump from strength to strength and is only just getting started. With a business model that challenges the urge for super-fast fashion, Sisters & Seekers provide slower collective releases that piece together to provide an overall story and vision for the brand, setting trends ahead of the game.
Dane kontaktowe
Zjednoczone Królestwo
- support@sistersandseekers.com
- www.sistersandseekers.com
3,9
Dobra
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sisters & Seekers
Hey Lauren,
Thank you for taking the time to share your lovely feedback!
We’re so happy to hear that you’ve been enjoying the quality of our products for years. Knowing that our pieces have stood the test of time means so much to us!
Thank you for your continued support.
Best wishes,
The Sisters and Seekers Team
Poor customer service
19 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Mary!
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience has left you disappointed.
Our sale policy is in place to ensure fairness and consistency for all of our customers, and unfortunately, we’re unable to make exceptions to this policy.
We truly value your continued support and can only apologise for any disappointment caused.
Best wishes,
The Sisters and Seekers Team
The knitwear is honestly unreal…
The knitwear is honestly such a nice heavy material. Not like the scratchy and easy to pull material. Highly recommend as an Aussie girl !!
18 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Bri,
Thank you for taking the time to leave a lovely review.
We’re so happy to hear you’re impressed with the quality of our knitwear and love the heavier feel of the material.
It’s great to know it’s a favourite all the way over in Australia!
We can't wait to see what pieces you pick up next.
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hey!
Thank you for taking the time to leave a review.
We’re so pleased to hear you’re happy with both the service and quality. - This is really important to us.
We hope to see you shopping with us again soon!
Best wishes,
The Sisters and Seekers Team
This is my favourite brand for comfort
This is my favourite brand for comfort. I bought a hoodie from them for Christmas last year and the quality is what people rave about and it’s true, it’s well worth the money. I absolutely love their designs and quality and I’ve just ordered again it come quickly, 100% recommend.
17 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Sophie,
Thank you so much for such a lovely review!
We’re so happy to hear you’re loving the comfort, quality and designs, and that your latest order arrived quickly too! It means so much to know you’d recommend us.
We hope you’ll be back for more soon!
Best wishes,
The Sisters and Seekers Team
Love my items great quality delivered…
Love my items great quality delivered quickly will buy again
16 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Cara,
Thank you for taking the time to leave a 5* review.
We’re so glad you’re loving your items and are happy with the quality and delivery. We really appreciate your support and look forward to welcoming you back!
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hey Ursula,
Thanks so much for your review! We’re really glad to hear your items arrived quickly and were just as you expected. We really appreciate you taking the time to leave us your feedback.
Best wishes,
The Sisters and Seekers Team
Love the items and the quality
Love the items and the quality. I first bought a sweatshirt years and and the quality has got better and better. I still have my a girl is a gun sweatshirt.
11 czerwca 2026
Odpowiedź od Sisters & Seekers
Hello,
We really appreciate you taking the time to share your feedback!
At Sisters and Seekers we take pride in the quality of our pieces so we're thrilled you agree!
Your support is greatly appreciated!
Best wishes,
The Sisters and Seekers Team
Good quality
I love the quality of the products. They’re always up to date with trends. Doing really well on socials
16 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Ashleigh,
Thank you for taking the time to leave a 5* review.
We’re so happy to hear that you love the quality of our products and enjoy keeping up with the latest trends with us.
We really appreciate your support and are so glad you’re enjoying following us on socials too.
We’re so excited to have you shopping with us again soon!
Best wishes,
The Sisters and Seekers Team
I had an issue with my order and I did…
I had an issue with my order and I did not receive it. When I enquired about it, I received amazing customer service. Rosie replied to me straight away, apologised for the inconvenience, offered to send out a replacement or receive a full refund. I opted for a replacement and it was sent via express shipping the next day. Amazing customer service by Rosie! Would definitely order from here again as a result!
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Orla,
Thank you for taking the time to leave a lovely 5* review!
We’re so glad Rosie was able to help resolve the issue quickly and make sure you received your replacement. - It will make her day to hear this.
We really appreciate your kind words about our customer service, and it means so much to know you’d shop with us again!
We look forward to welcoming you back soon and seeing what pieces you pick up next.
Best wishes,
The Sisters and Seekers Team
Happy first time customer
Easy use of website, quick delivery with delivery tracking to keep you informed.
Best of all really good quality products. Happy first time customer
15 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Lesley,
Thank you for taking the time to leave a review!
We’re delighted to hear that you found our website easy to use and that your order arrived quickly, as providing a smooth and efficient shopping experience is really important to us.
Most importantly, we’re so pleased you’re happy with the quality of your products.
We can't wait to see what pieces you purchase next!
Best wishes,
The Sisters and Seekers Team
The best
I have a few items from sisters & seekers and they are my fave!! I’m constantly looking for my next purchase, fab quality and styles
15 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Jessica,
Thank you for taking the time to leave a lovely 5* review!
We’re so happy to hear that you’re loving your Sisters and Seekers pieces and that you’re enjoying both the quality and styles. - This is really important to us.
It means so much to have your continued support, and we can’t wait to see what you pick up next!
Best wishes,
The Sisters and Seekers Team
Unhelpful customer service
I recently placed an order with Sisters and Seekers, picking up a birthday gift and deciding to treat myself to something as well. Unfortunately, when my item arrived, it was far too big, easily three times the size it should have been for a small. I reached out to customer support to see if I could exchange it for another sale item, even offering to pay for the shipping. Rosie from the support team informed me that exchanges for sale items aren't possible due to their returns policy, which she mentioned was stated on the site. While I understand policies are in place, it was really disheartening. As a loyal customer who has spent hundreds with the brand over the years, I was hoping for a bit more flexibility, especially since I was willing to exchange for a cheaper item just to avoid having an unwearable piece. It's a shame to feel so let down after being a long-time supporter.
If you do order from here make sure you double check the sizing as they are way off and I am now left out of pocket.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Chloe,
Thank you for taking the time to leave a review with us.
We’re really sorry to hear that your recent experience with us wasn’t quite what you had hoped for.
Our sale policy is in place to ensure fairness and consistency for all of our customers, and unfortunately, we’re unable to make exceptions to this policy.
However, we do appreciate your feedback regarding the fit and sizing of the item, and we’ll be sure to pass this feedback on to our team.
We truly value your continued support and can only apologise for any disappointment caused.
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hey Karl,
Thank you for taking the time to leave a lovely 5* review!
We’re delighted to hear that you’re happy with the quality of our clothes and that you love our company. - This is really important to us.
Thank you for the support.
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hey!
Thank you for taking the time to leave a 5* review.
We're pleased to hear that you found ordering with us nice and easy. Providing a seamless experience for our customers from start to finish is really important to us, so it’s wonderful to hear this!
We can't wait to see what you pick up next.
Best wishes,
The Sisters and Seekers Team
purchased the martha bag and i do…
purchased the martha bag and i do really like it but as a first time buyer i got an email saying i could receive 10% off however the discount code didn’t work so that was a bit sad but i still bought the bag anyways oh well!!
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Aribah,
Thank you for taking the time to leave a review.
We’re so pleased to hear that you’re loving your Martha Bag!
We’re really sorry to hear about the issue with the 10% discount code. We’re unable to see that you signed up to our newsletter to receive the 10% off, which is why the discount wasn’t sent. We can only apologise for any disappointment or confusion caused by this.
Thank you for your support.
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hey Makua,
Thank you for taking the time to leave a 5* review!
We’re thrilled to hear you think our hoodies are the best on the market - that really means a lot to us! We hope you continue to love them.
Thank you for your continued support, we can't wait to see what you pick up next!
Best wishes,
The Sisters and Seekers Team
Disappointing Returns Experience.
Unfortunately, I ended up £13.48 out of pocket simply for ordering a hoodie, trying it and returning it.
I understand that companies may charge for returns, but losing £13.48 when I ultimately kept nothing feels excessive. Had I realised returning an unsuitable item would cost me this much, I wouldn’t have ordered in the first place.
I like Sisters & Seekers and was disappointed that the returns process has put me off ordering again, particularly when buying clothing online inevitably means that sometimes an item just won’t fit or suit you.
I think the true cost of making a return needs to be much clearer before customers order.
14 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Tanya,
Thank you for taking the time to leave a review.
We’re so sorry to hear that you’ve been disappointed with the returns process.
From your most recent order, we can see that you were charged our standard returns fee of £3.49. We can confirm the remaining £9.99 is the cost of your Summer Sale Shipping Pass that you purchased within your order.
If you’d like this to be reviewed by a member of our team, please complete the contact form via our website, and our team will be happy to look into this for you.
Thank you.
Best wishes,
The Sisters and Seekers Team
the shipping was very quick and the…
the shipping was very quick and the hoodie is so so comfortable
14 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Olivia,
Thank you for taking the time to leave a lovely review.
We’re so pleased to hear your hoodie arrived quickly and that you’re finding it super comfortable. We hope you continue to love it!
We can't wait to see what pieces you decide to purchase next. - Thank you for the support.
Best wishes,
The Sisters and Seekers Team
Cute clothes but I don’t think the…
Cute clothes but I don’t think the bottoms would be wide leg for anyone without a thigh gap
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Juliette,
Thank you for taking the time to leave a review and sharing your feedback.
We’re glad you like our clothes, although we’re sorry to hear the fit of the bottoms wasn’t quite what you expected.
We really appreciate you taking the time to share your experience, as feedback like this helps us when considering future fits and styles.
Best wishes,
The Sisters and Seekers Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.