Been waiting for over 4 weeks on my package to arrive. After i noticed something was wrong i contacted sisters & seekers. They offered me a refund but no compensation whatsoever since the item wasn’t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very nice styles of clothing and colorways, I have purchased many items and am happy with the quality of all. The delivery speed is ok but could be improved. Also a personal preference, I try to wear... Zobacz więcej
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I had a great experience with Sisters & Seekers. The quality of the products is really good and everything arrived exactly as expected. I’m very happy with my purchase and would definitely order f... Zobacz więcej
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I'm so obsessed with the Aqua colour! As a fair skinned blonde I was a little nervous to buy the set but it's now my go to! The colour is so gorgeous and doesn't wash me out. The material is good qual... Zobacz więcej
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Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z odzieżą damską
Napisane przez firmę
Sisters & Seekers is the up and coming online fashion brand, known for its cohesive aesthetic, sisterhood empowerment and unique yet on trend designs at an affordable high street price. Founded by sisters, Alice and Maisie Jones in 2017 from a small North-Wales village, the brand has continued to jump from strength to strength and is only just getting started. With a business model that challenges the urge for super-fast fashion, Sisters & Seekers provide slower collective releases that piece together to provide an overall story and vision for the brand, setting trends ahead of the game.
Dane kontaktowe
Zjednoczone Królestwo
- support@sistersandseekers.com
- www.sistersandseekers.com
3,9
Dobra
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Loyalty point scheme is a joke
Saved up £20 worth of loyalty points, purchased an item that came and I didn’t feel was worth the money so returned it and have now lost the £20 of loyalty points, you don’t get them back if you return an item, which I think is very unfair, I have been a loyal customer and I now won’t be buying another thing from this company
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hello Ashley,
Thank you for your feedback, we appreciate you taking the time to share this.
As advised within the FAQs on our Seekersville page, any points that are used towards on order that is returned will unfortunately be lost, and we can confirm this is standard across the industry.
We always encourage that you check out any FAQs and T&C's prior to placing an order.
Your feedback will be taken on board, and if you do choose to shop with us again, we hope you have a much more positive experience!
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hi Sofi!
We're so happy to hear you love the quality and sizing! We appreciate your feedback.
Best wishes,
The Sisters and Seekers Team
I had a bit of trouble arranging an…
I had a bit of trouble arranging an exchange for a different size, but Lola was incredibly helpful and sorted everything out straight away once I explained the issue. The customer service was excellent, and the whole process was made so easy.
Thank you again, Lola, for your fantastic help x
31 lipca 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Courtney!
We are so happy to hear that Lola was able to assist you with your exchange. We appreciate you sharing your positive experience with us. Thank you for your kind words!
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hello Dominique,
Thank you for your review.
As a company, we pride ourselves on the quality of our garments, and we can only apologise if this has not met your expectations.
Your feedback has been taken on board and we hope to see you again at checkout soon!
Best wishes,
The Sisters and Seekers Team
Great service
Great service. Parcel came within 48 hrs beautifully wrapped! I have recommended the website to a few friends.
3 lipca 2026
Odpowiedź od Sisters & Seekers
Hey Fern!
We're so happy to hear you received your parcel quickly!
We truly appreciate you recommending us to your friends.
Best wishes,
The Sisters and Seekers Team
Misleading pricing on the website and…
Misleading pricing on the website and attempting to restrict returns
3 lipca 2026
Odpowiedź od Sisters & Seekers
Hello Prachi,
Thank you for taking the time to share your feedback.
We can only apologise if you feel mislead by our final sale outlet pieces, and we can confirm your feedback has been taken on board and passed to the relevant teams.
We hope to provide a much smoother experience next time you shop with us.
Best wishes,
The Sisters and Seekers Team
Ordered a cardigan it came with a hole…
Ordered a cardigan it came with a hole in it so had to return it which i had to pay to return which i feel like you shouldn’t have to when it’s being returned for damages and took well over 2 weeks to receive the refund after all of this.
2 lipca 2026
Odpowiedź od Sisters & Seekers
Hi Aidan,
We are sorry to hear one of your Seekers pieces arrived with a fault, and we can appreciate your disappointment!
We are unable to see that you reached out to our Community Care Team and we always encourage you do so if you have receive a faulty item to ensure they can have this resolved for you.
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hey!
We are so thrilled to hear you had such a positive experience with us!
We pride ourselves on our excellent quality and we're so happy to see this was reflected in your purchase.
Best wishes,
The Sisters and Seekers Team
Do not buy
Do not buy! Item was delivered to the wrong address. They 'raised an investigation' and told me the courier confirmed gps matched the address so no refund. I knew this wasn't right so I rang them myself... no record of any investigation and gps confirmed it was delivered to the wrong address. After they emailed me I sent them proof from the courier and suddenly their email is no longer in use... if I need to I will have to dispute it with my bank. Absolutely shocking they try and get away with this stuff, really disgusting way to treat customers.
Edit due to reply . I have used the contact form and obviously there is the email chain...but I've had no response.
Ordered on 13.07. 2026, last four numbers of order no. 85GB
29 lipca 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Ellen,
Thank you for your review.
We apologise for any disappointment caused by your recent experience shopping with us.
Unfortunately, we cannot see your order information based off your review, so if you feel your query remains unresolved, please complete the contact form on our website.
Best wishes,
The Sisters & Seekers Team
Odpowiedź od Sisters & Seekers
Hey!
Thank you for taking the time to share your positive experience!
We're so glad to hear that you're happy with your clothing and the quick delivery. We appreciate your feedback!
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hey Daisy!
We are so happy to hear you love the quality of our hoodie, we pride ourselves in the quality of our pieces so we are pleased to see this was reflected in your order!
Best wishes,
The Sisters and Seekers Team
Odpowiedź od Sisters & Seekers
Hey Michelle!
We are so pleased to hear you enjoyed the quality and service. Thank you for your wonderful feedback!
Best wishes,
The Sisters and Seekers Team
I ordered on June 28 and I still…
I ordered on June 28 and I still haven’t received my order and got no update from them
28 czerwca 2026
Odpowiedź od Sisters & Seekers
Hi Jenn,
We appreciate you taking the time to share your experience.
From looking into this further, we can see your order has been delayed with the courier, and therefore encourage you reach out to our Community Care Team via the contact form on our website.
We hope to have this resolved as soon as possible!
Best wishes,
The Sisters and Seekers Team
The obvious care you take even down to the packaging!
I love your very good clothes and the care you take with the packaging! Five stars all round ⭐️⭐️🌟⭐️⭐️
26 czerwca 2026
Odpowiedź od Sisters & Seekers
Hi Norma!
Thank you for taking the time to share your feedback!
We're so delighted to hear how much you appreciate the quality of our clothing and the care we put into our packaging. It means a lot to us that you're so pleased with your experience.
Best wishes,
The Sisters and Seekers Team
Amazing service
Accidentally put the wrong email when ordering but Lola was very helpful and changed it to the correct one quickly after I emailed sister & seekers.
Thank you,
Poppy
22 lipca 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Poppy,
We're so glad Lola could resolve the email issue for you.
We appreciate you taking the time to leave your review!
Best wishes,
The Sisters and Seekers Team
Delayed order - No worries!!
When my order was delayed, S&S was extremely quick to reply with an update. Millie helped provide consistent and thorough updates of my orders movements. Millie got in touch with the courier and made sure my package would arrive in a timely manner. Even after my package was delivered Millie continued to stay in touch, making sure the order was as perfect as possible!! Many thanks to you Millie for your ongoing help! 10/10!!⭐️⭐️⭐️⭐️⭐️
16 lipca 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Lucy!
Thank you for taking the time to leave your review!
We are so pleased to hear that Millie was so helpful and we appreciate you sharing your feedback.
Best wishes,
The Sisters and Seekers Team
Rosie was very helpful in sorting out…
Rosie was very helpful in sorting out my query, thank you!!
20 lipca 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Dana!
Thank you for your 5-star review!
We're so pleased to hear that Rosie was very helpful in resolving your query.
We always strive to provide excellent service, and we're glad this was reflected in your experience.
Best wishes,
The Sisters and Seekers Team
Great communication and service! Thank you Ethan!
I was able to get my issue resolved and was sent a replacement hoodie with express shipping which was amazing! Ethan the community care representative really helped me out! Super quick and helpful communication, and answering all the questions I had! Amazing service- Ethan deserves Employee of the Month!! Thank you again!!
22 lipca 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hey Alannah,
We're so happy to hear that your issue was resolved and that you received your replacement quickly!
We are so pleased to hear Ethan was so helpful.
We truly appreciate your kind words about the amazing service.
Best wishes,
The Sisters and Seekers Team
Do not order if overseas
I ordered the Bryant Cardigan from overseas and when received the cardigan was ill-fitting and way oversized than depicted. When I looked into returning the item, it was reduced by 10% and forced me to return it within a tiny window for international customers! It was going to cost me more than its worth, so now I have a distaste for the brand and am extremely disappointed. Do not order if you are an international consumer.
22 lipca 2026
Opinia niezależna
Odpowiedź od Sisters & Seekers
Hi Georgia,
Thank you for taking the time to share your experience.
We can only apologise for any disappointment caused by the fit of your recent order, we are saddened to hear this!
We can confirm that customers have 21 days from the date of dispatch to log their return, however we always try and accommodate customers should any issues arise, and therefore we recommend that you complete a contact form via our website in order for a member of our Community Care Team to assist.
Best wishes,
The Sisters and Seekers Team
Love the hoodie but once I washed it…
Love the hoodie but once I washed it for the first time the inside was so bobbly I had to remove them all myself because it was uncomfortable
24 czerwca 2026
Odpowiedź od Sisters & Seekers
Hey Amy!
We are sorry to hear about the pilling issue you experienced after washing your hoodie. We appreciate you bringing this to our attention.
We are unable to see that you have been in contact with us regarding this matter, So this can be reviewed further by a member of our Community Care Team, please complete the contact form located in the ‘Contact Us’ section of our website.
We look forward to having this resolved for you!
Best wishes,
The Sisters and Seekers Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.