I could not rate the service that I received from Skoda Swansea any higher. Adam was friendly, courteous, professional and very knowledgable about the product. I’m delighted with my new car and would... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very good from the first interaction to the last . My best experience yet buying a vehicle I would definitely recommend. Also the young man that delt with me through our was very good
The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for hand... Zobacz więcej
Reakcja na opinię
As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- również w kategorii:
- Blacharstwo samochodowe
- Komis samochodowy
- Naprawa samochodu
O Sinclair Group - Sinclair Skoda Swansea
Napisane przez firmę
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Dane kontaktowe
Gorseinon Road, SA4, Penllergaer, Wales, Zjednoczone Królestwo
- 01792 621710
4,8
Doskonała
245 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Simon,
Thank you for this 5-star review following your recent experience at Sinclair Škoda Swansea!
We're so pleased to read how you enjoyed a great service from our team.
Thank you for sharing your review, we do appreciate it and look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
Fab experience at Sinclair Skoda Swansea
As always, the staff at Sinclair Skoda were a pleasure to deal with. The whole process was seamless, thank you once again
21 grudnia 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Nicola,
Thank you for this 5-star review and for your wonderful comments regarding your recent purchase at Sinclair Škoda Swansea!
We're delighted to read how our team once again provided you with a seamless, enjoyable experience throughout your car search and purchase.
We wish you many happy years and miles in your new Škoda car and look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
Excellent friendly help from all the staff, especially Gerwyn in sales.Gerwyn in…
Excellent friendly help from Gerwyn in sales. And from the receptionists. All the time in the world in explaining everything.
21 grudnia 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Henry,
Thank you so much for this 5-star review and for your kind words regarding your recent purchase at Sinclair Škoda Swansea.
We're delighted to read how Gerwyn, our receptionists and the wider Sinclair Škoda Swansea team provided you with a friendly, informative and excellent service that left such a great impression!
Thank you for sharing your experience, we do appreciate it. We wish you many happy years and miles in your new Škoda car. Should Gerwyn or the wider team be able to assist with anything throughout your ownership, please do let us know and we'll be pleased to assist. We look forward to seeing you again at Sinclair Škoda Swansea!
Kind regards,
Sinclair Group
Really good
Friendly, polite, professional. Only let down by 3 duplicate credit checks!!!
7 listopada 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello David,
Thank you for this 5-star score and review regarding your recent purchase here at Sinclair Škoda Swansea.
We're pleased to see you enjoyed a friendly, polite and professional service from our Sales team throughout your car search. That being said, we are sorry for the inconvenience caused by the duplicate credit checks. That’s certainly not the experience we want for our customers and we appreciate you bringing it to our attention. We’ll be reviewing this internally to ensure it doesn’t happen again.
Thank you again for sharing your experience. We appreciate your feedback and wish you many happy years in your new Škoda car.
Kind regards,
Sinclair Group
No hard sell just great service
No hard sell just great service. Helpful and knowledgeable a really good experience
29 listopada 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Kath,
Thank you for this 5-star score and review following your recent purchase here at Sinclair Škoda Swansea.
We're so pleased to read that you found our team to offer a knowledgeable and helpful service to you throughout your car search which made for an overall great experience!
We wish you many happy years and happy miles in your new Škoda car. Should our team be able to help with anything throughout your ownership, please get in touch and we will be happy to assist.
Thank you again for sharing your review, we do appreciate it!
Kind regards,
Sinclair Group
Professional and great customer service
Excellent customer service from the outset with an honest and genuine approach to sales. Adam Evans is a real asset to the business and couldn't have been more efficient, professional or friendly. Thank you very much!
29 listopada 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Mr Fields,
Thank you for this 5-star score and review in regards to your recent purchase here at Sinclair Škoda Swansea.
We're delighted to read how Adam in our Sales team provided you with an excellent customer service that was efficient, professional and friendly throughout your car search.
Thank you for sharing your experience and for choosing Sinclair Škoda. We wish you many happy years in your new Škoda car and look forward to welcoming you back to our dealership again in the future!
Kind regards,
Sinclair Group
Great customer service from Adam.
28 listopada 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Sue,
Thank you for this 5-star review regarding your recent purchase at Sinclair Škoda Swansea.
We're delighted to read that you received great customer service from Adam in our Sales team.
Thank you for sharing your experience - we do appreciate it!
Kind regards,
Sinclair Group
Good experience
Very professional and helpful sales person. Good range of vehicles.
1 listopada 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello David,
Thank you for this 5-star score and positive feedback regarding your recent visit to us in Sinclair Škoda Swansea.
We're so pleased to read how you enjoyed a professional and helpful customer service from our team, and that you were able to explore the full range of Škoda vehicles to help you make the decision on which would be the perfect car for you.
It's great to see you enjoyed a good experience overall. Thank you again for taking the time to share your feedback and we look forward to welcoming you back to our Sinclair Škoda showroom again in the future!
Kind regards,
Sinclair Group
I purchased a Skoda Enyaq in July after…
I purchased a Skoda Enyaq in July after picking the car up it had a puncture 5 minutes after leaving the garage ( 6 inch nail in the side of the tyre) I had to wait 2 hours for this to be replaced and I missed an important interview.I have had the car 3 and a half months and it now has 6300 miles on the clock.I have noticed that the passenger front tyre is worn on the outside I contacted the showroom I the feedback I got was that is to be expected it’s a 2.5 ton car and this is normal my reply was I didn’t think this was normal I have had big heavy cars before and this hasn’t happened the sales person said this was normal and they have seen it on same car many times. Unfortunately they don’t point this out when they are selling you the car and tyres cost £350 each Iam not sure if this is a Skoda issue or a Sinclair dealership issue because I encountered poor service in the VW Newport branch I would not recommend Sinclair to anyone.
21 października 2025
Opinia niezależna
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Sean,
Thank you for taking the time to share your experience following your recent purchase at our Sinclair Škoda dealership in Swansea. We are disappointed to read about the issues you’ve encountered since collecting your Škoda Enyaq and do apologise for any inconvenience caused. We recognise how frustrating it must have been to experience a puncture so soon after collecting your new car, particularly given the impact it had on your plans that day.
Natasha Bowditch, our General Sales Manager at Sinclair Škoda Swansea, would be happy to take your call should you like to discuss your experience further. You can contact Natasha on our dealership number 01792 797500.
Kind regards,
Sinclair Group
Great experience purchasing a new…
Great experience purchasing a new Kodiaq from Sinclair Skoda Gorseinon.
We dealt with Joe Kelly who was excellent throughout. Incredibly professional and knowledgeable. Made the process of our purchase easy. Thank you very much - happy customers.
27 września 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Harri,
Thank you for this 5-star score and wonderful comments regarding your recent purchase here at Sinclair Škoda in Swansea.
We're delighted to read that Joe provided a professional and knowledgeable service to you throughout your car search, and that he was able to ensure your Škoda Kodiaq purchase was an enjoyable and easy process overall!
Thank you for taking the time to share your experience, we do appreciate it and wish you many happy years in your new Kodiaq car. Should Joe or the wider team be able to assist with anything throughout your ownership, please do keep in touch and we'd be happy to help.
Kind regards,
Sinclair Group
Just so professional and friendly
Just so professional and friendly. Very impressed.
8 października 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Fran,
Thank you for this 5-star review and kind comments following your recent visit to Sinclair Škoda Swansea.
We're delighted to read you were impressed overall with your time spent on site with our team, that you found every team member to be professional and friendly throughout.
We appreciate you sharing your experience and look forward to welcoming you back to Sinclair Škoda Swansea again in the future!
Kind regards,
Sinclair Group
Very pleased with the service provided…
Very pleased with the service provided to me,I got the vehicle I wanted .I had a really good deal and was updated well ,with my order.The sales rep was 5*very helpful.And nothing was to much bother.Well use this company again.
4 października 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Pauline,
Thank you for this 5-star review and your very kind comments following your recent purchase here at Sinclair Škoda Swansea.
We're delighted to read that you found our team to be helpful throughout your car search, that they provided you with a great deal and made it possible for you to drive away the exact Škoda car you wanted!
It's fantastic to read that you will be happy to visit us again for future purchases and regular servicing of your Škoda. We'd be delighted to welcome you back to our Swansea dealership.
We wish you many happy years in your Škoda car, many thanks for your sharing your experience.
Kind regards,
Sinclair Group
The welcome and friendliness of the…
The welcome and friendliness of the staff was excellent. Charles was very knowledgeable and couldn’t have been more helpful.
29 września 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Mark,
Thank you for this 5-star review and kind words following your recent purchase at Sinclair Škoda Swansea.
We're so pleased to read that you found our dealership team to be welcoming and friendly throughout your time on site with us. We'll be sure to pass on your comments too regarding Charles' excellent customer service which was informative and helpful as you searched for your perfect Škoda car!
We wish you many happy years in your new Škoda and look forward to welcoming you back to our Swansea dealership again in the future.
Many thanks for sharing your experience, we do appreciate it.
Kind regards,
Sinclair Group
Everything went smoothly and to time
Everything went smoothly and to time. Sales Executive Robert Cooze was very helpful
28 września 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Malcolm,
Thank you for your 5-star score and lovely words regarding your recent purchase here at Sinclair Škoda Swansea.
We're delighted to read how Robert was able to provide a helpful service to you throughout your purchase, making sure every stage went smoothly and at good pace.
We wish you many happy years in your new Škoda car and look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
All very pleasant and very professional…
All very pleasant and very professional and polite, from the woman greeting me to the salesman. Faultless service. Everybody seemed to provide a brilliant service rather than giving the impression that they are doing the customer a favour. I would buy from Sinclair again, definitely.
28 września 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Nigel
Thank you for this 5-star score and kind words following your recent purchase here at Sinclair Škoda Swansea.
We're thrilled to read that the entire team provided you a professional, polite and faultless service that made you feel valued throughout.
We wish you many happy years in your new Škoda car and look forward to welcoming you back to our Swansea showroom in the future! Thank you for sharing your experience, we do appreciate it!
Kind regards,
Sinclair Group
I recently collected my new Škoda…
I recently collected my new Škoda Kodiaq from Sinclair Škoda Gorseinon, and I couldn’t be happier with the whole experience. From start to finish, the service was friendly, professional, and completely hassle-free.
The team especially Martin took the time to explain everything clearly, kept me updated throughout the process, and made sure I felt confident with all the features before driving away. The handover itself was smooth and made the occasion feel really special.
As for the Kodiaq – it’s an absolute joy to drive. Spacious, comfortable, and packed with smart technology, it feels both practical for the family and premium at the same time. The quality and refinement really stand out, and I’ve already had compliments from friends and family.
I’d highly recommend both the car and Sinclair Škoda Gorseinon to anyone considering a new vehicle – they’ve made the whole experience a real pleasure.
21 września 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Brett,
Thank you for this 5-star score and wonderful comments regarding your recent Kodiaq purchase made here at Sinclair Škoda Swansea.
We're so pleased to read how the entire team provided a friendly and professional service to you that made for an enjoyable and stress-free purchase experience. We're also delighted to learn how Martin made sure to make the handover a memorable occasion, making sure you were given all the information about your new Kodiaq so you could drive away confident in its features and technology.
We wish you many happy years in your new Kodiaq car and look forward to welcoming you back to our Swansea dealership again in the future! Your feedback and recommendation do mean a lot to us, thank you for taking the time to share your experience.
Kind regards,
Sinclair Group
Good deal and friendly staff
Firstly I was attracted by a good new car deal I saw on the Škoda website. I arranged a visit the next day to inspect the car and was greeted by friendly and helpful staff.
Gerwyn was very helpful making the process easy.
23 września 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Derek
Thank you for this 5-star score and kind words following your recent visit to Sinclair Škoda Swansea.
We're so pleased to read how Gerwyn and the wider team provided an efficient and helpful service to you as you explored our new car range.
We wish you many happy years in your new Škoda car! Should Gerwyn or the wider team be able to help with anything throughout your Škoda ownership, please do keep in touch and they'll be delighted to assist.
Thank you for sharing your experience, we do appreciate it!
Kind regards,
Sinclair Group
I've been buying cars from Sinclairs…
I've been buying cars from Sinclairs for over 35 years. I'd never think of going anywhere else. They are most helpful, polite and just professional
11 września 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Hywel,
Thank you for your 5-star score and kind words regarding your recent purchase at Sinclair Škoda Swansea. We're delighted to read that you found our team to be helpful, polite and professional throughout your purchasing journey with us.
We really do appreciate your continued loyalty to Sinclair Group that has spanned an incredible 35 years! Thank you for putting your trust in us once again and being a valued customer.
We wish you many happy years in your new Škoda car and will be delighted to welcome you back to Sinclair Group again in the future.
Kind regards,
Sinclair Group
A great sales experience
I was invited to a sales event with Joe Kelly at Sinclair Skoda, Swansea.
Joe was very helpful and informative and I was comfortable ordering a new Skoda Superb PHEV.
When I collected the vehicle Joe was on hand to explain any changes to my previous Superb and also following up with communication to ensure everything was good and ensured he was on hand at any time. It gave me confidence I had made the right decision
4 września 2025
Opinia niezależna
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Tony,
Thank you for this 5-star score and comments regarding your recent purchase at Sinclair Škoda in Swansea.
We're delighted to read that you received a helpful and informative customer service from Joe in our team, and that Joe provided a thorough handover when your new Škoda Superb was ready for collection!
We'll be sure to pass on your feedback to Joe and the Škoda management team so he can be recognised for his great work in looking after you and your vehicle order.
We wish you many happy years in your new Superb! If Joe or the wider team can assist with anything throughout your ownership, please do keep in touch and the team will be happy to help.
Kind regards,
Sinclair Group
Brilliant service and a very nice…
Brilliant service and a very nice gentleman and has helped me throughout the whole process.
Thank you so much
29 sierpnia 2025
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Lucy
Thank you for your 5-star review and wonderful comments regarding your recent purchase here at Sinclair Škoda Swansea. We're so pleased to see you enjoyed a brilliant customer service and were supported throughout the process of finding your perfect Škoda car!
We wish you many happy years in your new Škoda, if there is anything the team can assist with throughout your ownership please do keep in touch and we'll be happy to help.
We look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.