There customer service is appealing, when you have faulty furniture you will be told all kinds of bull
Yes we will fix it
Problem with the supplier but it will be fixed
Spoke to the supplier, the parts are ordered
Further issues with the supplier
Can’t be fixed, will refund you the cost of the piece of furniture
We call you back to arrange refund
I’ve lost track of how many times we have called, the call back service is a joke, will take days if at all!!
I would strongly recommend not buying from them.. just appalling way to treat customers, they obviously don’t want repeat custom from anyone

Dai and Scott were so helpful and polite the delivery was very smooth and they were very efficient.

I spent way to long looking at Sofas at many stores, popped into ScS not really expecting much. But Nimme, in a very friendly and not pushy way, listen to my conflicting requirements and guided me through a selection of sofas. She was also very patient as I repeatedly left to think about things and returned. I finally placed my order and an now waiting in anticipation of the arrival.

Delivery guys took care in the house & set our sofas up lovely. Very helpful & friendly. So happy

Staff in store very helpful.Sofa delivered a bit later than expected.Delivery guys Simon and Huw were very professional and efficient.Would highly recommend.

Less than one star!
Placed an order in early November 2024
Advised sofa would be with us late Jan early Feb 2025
Still no sofa and now told you cannot provide a date of when I am likely to receive it!!!

Nobody rings idea at all so I’m just supposed to wait indefinitely

Now nobody calls back from the helpline!!

I will be taking this further to recover my £500 deposit….. contract states non refundable but I have not cancelled my order you are unable to provide the goods so you have breached your side of the contract and I am well within min my rights to a refund!
Totally unacceptable 😡

Gave a 5 star review for purchase but after care is not good
Estimated date was 7, Feb now states 26, Feb no contact to say of later delay, ordered this just after Christmas, If i knew it would have been this long would of bought elsewhere
Have tried to contact SCS via contact form still no reply

Great knowledge very professional and competent sales man.

You had good range of sofas , staff were very friendly , we did not feel under pressure by staff , we did purchase two sofas and the was extremely helpful.

Good selection of stock and helpful salesman.

I was given all info about the goods I was buying the sales man was polite and explained about all the goods that I was buying, a great help,

Good service to get the sofa i wanted.thank you

A lovely lady. Chilled and yet very helpful. Nothing seemed to be too much trouble.

Had sofa delivery end of January the two men couldn't of done better putting sofa together getting rid of rubbish very polite Charlie huw thank you

Sofa was made and delivered before the date originally given when buying the sofa. Communication during delivery was top notch. Simon and Russell who delivered the sofa fit the sofa and put it together in no time, friendly and helpful with information when delivering.

Extremely helpful knowledgeable sales person.

Excellent delivery service. Russell and Simon did an excellent job. 5 star service ☆☆☆☆☆.

Good service very helpful and knowledgeable about the product.

Nirmala (Sales Advisor) was professional in solving our queries in respect of the items we got in mind. She was friendly, and knowledgeable and made us comfortable in the sales room. This helped us to eventually purchased two settees. Thank you Nirmala!