This is the 2nd time I have purchased a 'preloaded Unlimited Data SIM for EE' from Scancom for my 5G Router. Both times the SIM card has just worked 'straight out of the box'. I had no issues whatsoev... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What an excellent company. I have just bought a SIM card from them and everything that should have happened did, without drama. This followed on the heels of a failed attempt with SMARTY, who are... Zobacz więcej
Your website is logical, responsive, efficient. I ordered a sim, comms were prompt and precise. Delivered on the promised day, and now installed, the signal has been perfect. A completely troub... Zobacz więcej
Ordered sim card at 11am. Next day DPD delivery quoted but not dispatched in my case until the following day. Ok, These things happen Received. Tested in a city location York. No service whatsoever.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Dane kontaktowe
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Zjednoczone Królestwo
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4,3
Doskonała
498 recenzji
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Incredible value
Incredible value, simple communication. Wish more people knew about scancom
25 listopada 2025
Odpowiedź od Scancom
Thanks so much for your review! 😊 We’re glad you enjoyed the value and communication — we appreciate your support in spreading the word
Started quite good but then ..
Started quite good, items ordered and dispatched.
That's where is all went wrong, DPD claim they could not find my home even though they had been the previous week. My package was then set to go to a DPD shop for pick up the next day. It never arrived, it took 3 more days to arrive, by that time I cancelled the order.
2 grudnia 2025
Odpowiedź od Scancom
We’re very sorry to hear about the delivery issues and the frustration this caused. 😔 Thank you for your feedback — we’ll share this with our courier partner to help prevent similar problems in the future.
Scammer Website
Scammer Website, i never received my order and i call to the contact number 01162200200 but never answer the phone and i sent email only bot answer my email, no way to get back my money
Scam Scam Scam 🔴🔴🔴👎👎👎
28 listopada 2025
Opinia niezależna
Odpowiedź od Scancom
We’re very sorry to hear about your experience, and we completely understand how frustrating this must feel. This is certainly not the level of service we aim to provide.
We can assure you that we are not a scam — it looks like something has gone wrong with your order or our communication system, and we want to resolve this for you as quickly as possible.
Please contact us directly at support@scancom.co.uk, or send us your order number so we can investigate immediately and arrange a replacement or refund. We sincerely apologise for the inconvenience caused.
Good offer
Good offer, quick delivery, good communication through out entire proces.
28 listopada 2025
Odpowiedź od Scancom
Thank you so much for your kind review! We’re really glad to hear you were happy with our offer, delivery speed, and communication throughout the process.
Your feedback means a lot to us, and we hope to serve you again in the future!
Odpowiedź od Scancom
Thank you for your great review! We're delighted to hear that your preloaded Three SIM is working perfectly. 👍
Great prices and great customer service…
Great prices and great customer service
Clifton in c.s. is a star and quickly converted a physical SIM from Amazon to an e-sim.
26 listopada 2025
Odpowiedź od Scancom
Thank you so much for your wonderful review! We’re delighted to hear you were pleased with our prices and customer service.
Clifton will be thrilled to know he made a positive impact :)
Zero customer service
Zero customer service. They refer all support enquiries to their email, which they entirely ignore.
I now have a SIM I have paid for but cannot use so if they continue to ignore me I will have no option but to issue a County Court Summons to get my cash back.
3 grudnia 2025
Opinia niezależna
Odpowiedź od Scancom
We’re very sorry to hear about your experience, and we completely understand how frustrating this situation must be. This is not the level of service we aim to provide, and we apologise if your emails haven’t been responded to promptly.
We absolutely want to resolve this for you. Please contact us directly at support@scancom.co.uk so we can investigate the issue with your SIM immediately and ensure you receive a working service or a refund.
This is a great company
This is a great company. I ordered a sim that dpd lost but they sent a replacement the very next day with no questions. And I could talk to a person very quickly. I've bought several sim cards from them and all have worked well.
26 listopada 2025
Odpowiedź od Scancom
Thank you so much for your fantastic review! We’re really happy to hear that, even though DPD lost your original SIM, we were able to get a replacement to you quickly and without any fuss.
It’s great to know you could reach our team easily and that all the SIM cards you’ve purchased from us have worked well. Your continued support truly means a lot to us.
Great product at a great price but…
Great product at a great price but getting charged for delivery for an email with a QR code in it seems a bit odd?!
26 listopada 2025
Odpowiedź od Scancom
Thank you for your feedback and for the positive words about our product and pricing — we really appreciate it!
Regarding the delivery charge, we understand how it may seem unusual for an emailed QR code - our system unfortunately does not recognize a product is not being physically sent out to you so please email our support team with your order number and we will refund this for you :)
Couldn't get mine to work
Bought a three esim data SIM which I couldn't get working. Would connect ok but within a few mins would disconnect and not connect again so multiple emails back and forth with scancom they sent me replacements which were exactly the same so either not compatible with my phone (honor 200 pro) or my settings are set up wrong. Anyway they could offer no solution and I gave up on it. Support ticket #984337 order number #12467.
4 listopada 2025
Opinia niezależna
Odpowiedź od Scancom
Thank you for taking the time to share your experience, and we’re very sorry to hear about the ongoing issues with your Three eSIM. We understand how frustrating it must have been to try multiple replacements without success, and we appreciate your patience throughout the process.
From what you’ve described, it may be a compatibility issue with the Honor 200 Pro or a device-specific setting preventing the eSIM from staying connected. Thank you for providing the ticket number and order number - our team will take a look into this shortly and send you a email regarding this :)
Odpowiedź od Scancom
Thank you so much for your kind review! We're really glad to hear that your SIM worked straight away and that you found the whole process easy and hassle-free.
NIGHTMARE BEFORE CHRISTMAS
Purchased internet only SIM for nine months with a TP LINK router .
It’s great when it works but when there are problems, CUSTOMER SERVICES IIGNORE YOU
LOOKS LIKE WASTED LOTS OF MONEY I CAN ILL AFFIRD
NO INTERNET FOR FIVE DAYS & NO SIGN OF SCANCOM SORTING IT OUT
28 listopada 2025
Opinia niezależna
Odpowiedź od Scancom
We’re very sorry to hear about your experience and sincerely apologise for the frustration caused by the service outage and lack of response. This is not the standard we aim to provide, and we understand how disruptive this must have been.
Please contact us directly at support@scancom.co.uk and quote your ticket number so we can urgently review your account, investigate what went wrong, and work to resolve the issue. Your feedback is important, and we are committed to improving our customer support to prevent this from happening in the future.
Two SIMs in a row unusable, extremely slow speeds & no 5G
I’ve now tried two separate EE Unlimited Data SIMs from Scancom and both came with the same issue: extremely slow speeds (often under 1 Mbps) and only connecting to 4G, despite the product being advertised as 5G and EE showing good coverage in my postcode. Tested across multiple devices and routers, including 5G-capable models, with no improvement.
I reached out for support with evidence (screenshots, speed tests, router network status), but received no working solution or explanation as to why the SIMs were performing so poorly.
If you’re expecting reliable 5G or anything close to normal broadband performance, this was unfortunately not my experience.
27 listopada 2025
Opinia niezależna
Odpowiedź od Scancom
Thank you for your feedback, and we’re very sorry to hear about the issues you’ve experienced. We appreciate the detailed information you’ve provided regarding speeds and connectivity. While we aim to offer reliable 5G service, actual performance can sometimes vary due to factors such as local network coverage, signal strength, and router settings.
We apologise that our support did not resolve the issue to your satisfaction. Your experience is important to us, and we would like to review this further to see if there’s any way we can improve the situation or provide an alternative solution. Please contact us directly at support@scancom.co.uk and quote your ticket number so we can work with you to find the best resolution.
We have used Scancom for a few years…
We have used Scancom for a few years now for our internet at home using a 5g Router. The speed is much better than a landline contract, the cost is also less than half that of any other fixed line deal. All in all we love the service and would happily recommend to anyone. Also great for when we are away as we take it with us. Just started our new EE data sim for the next 23 months. A real bargain :)
28 listopada 2025
Opinia niezależna
Odpowiedź od Scancom
Thank you so much for your wonderful review! We’re thrilled to hear that our 5G service is giving you better speeds than a traditional landline and that you’re enjoying the savings compared to other providers. It’s fantastic that our SIMs also give you the flexibility to stay connected while you’re away. We really appreciate your continued support and recommendation — and we’re excited to have you on board for the next 23 months with your new EE SIM. Thanks again for choosing Scancom!
Quick communication / Good staff
Very quick communication, resolves issues if any quickly and friendly staff plus amazing prices
10 listopada 2025
Odpowiedź od Scancom
Thank you for your review! We’re delighted to hear that our team could assist quickly and that you’re happy with our prices.
Excellent service as usual
Excellent service as usual. Have bought many data sims and never had any problems. Recommended!
11 listopada 2025
Odpowiedź od Scancom
Thanks for your review! It’s great to know our service continues to meet your expectations, and we appreciate your recommendation.
Great Customer Service
Customer service was excellent. Had an issue with a sim (network problem, not Scancoms) and as the network had said it could take upto 5 working days to resolve, so Scancom just sent a replacement which arrived next day. Thanks to Keshi!
19 listopada 2025
Opinia niezależna
Odpowiedź od Scancom
Thank you for your feedback! We’re delighted Keshi and the team could resolve the issue quickly and get your replacement SIM to you the next day.
Great deal no contract
I have used scancom for a few year and have about 4 different cards they all work well from 3GB to 1000GB cards 1 payment no con or contract just a good deal
10 listopada 2025
Odpowiedź od Scancom
Thank you for your continued support! We’re delighted to hear that your SIMs have worked well and that you appreciate the flexibility and value we offer.
Happy customer sim card arrived on time and as expected
sim card arrived on time and as expected
10 listopada 2025
Odpowiedź od Scancom
Thank you for your review! We’re glad your SIM card arrived on time and met your expectations.
Delighted
Delighted with the product, does what it says and the reminder you receive when renewal is due.
10 listopada 2025
Odpowiedź od Scancom
Thank you for your review! We’re glad to hear the product is working well and that our renewal reminders are helpful.
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