This is the 2nd time I have purchased a 'preloaded Unlimited Data SIM for EE' from Scancom for my 5G Router. Both times the SIM card has just worked 'straight out of the box'. I had no issues whatsoev... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What an excellent company. I have just bought a SIM card from them and everything that should have happened did, without drama. This followed on the heels of a failed attempt with SMARTY, who are... Zobacz więcej
Your website is logical, responsive, efficient. I ordered a sim, comms were prompt and precise. Delivered on the promised day, and now installed, the signal has been perfect. A completely troub... Zobacz więcej
Ordered sim card at 11am. Next day DPD delivery quoted but not dispatched in my case until the following day. Ok, These things happen Received. Tested in a city location York. No service whatsoever.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Dane kontaktowe
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Zjednoczone Królestwo
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Scancom

Odpowiedź od Scancom
Product turned up supper fast, with a 1st class courier
Product turned up on a 1st class courier ( DPD) product does all that was promised

Odpowiedź od Scancom
Scancom sold me an "unlimited" data…
Scancom sold me an "unlimited" data plan, which turned out to be capped. I hit the 1000GB limit by 22/12, after which the service effectively stopped. Because their support wasn't available during the holidays, I was left without internet for the entire Christmas period, nearly two weeks.
Their support team is reasonably responsive, which is why I'm giving two stars instead of one. However, the actual problem-solving is poor. Most of the time I had to repeat the same information multiple times before they finally understood what the issue was.

Odpowiedź od Scancom
Was a quick delivery and at a great…
Was a quick delivery and at a great price would buy from this company again

Odpowiedź od Scancom
Unfortunately a really unreliable…
Unfortunately a really unreliable company and SIM. Keeps stop working, I’ve been out of pocket and the customer service is rather slow. I wouldn’t go for this company, go for direct with the mobile companies.

Odpowiedź od Scancom
Easy service for prepaid SIM cards for internet connectivity
SIM card price, data allowance and validity period were clear when ordering. SIM card arrived promptly and has worked without any problems. Scancom has been a good service for obtaining backup connectivity solutions for our small business.

Odpowiedź od Scancom
No internet for over a week now with 3…
No internet for over a week now with3 prepaid sim, contacted scancom support via email no reply
comes up with error message
invalid URL The requested URL "ttp://%5bNo%20Host%5d/SRVS/CGI-BIN/WEBISAPI.DLL?",
is invalid. Reference #9.61847b5c.1767255751.4927734e
googled problem and many other users have this problem

Odpowiedź od Scancom
Liars and cheats.
It all started with their black Friday deal on amazon. The Three data sim at 40% off. So you order one and with the help of amazon it's a failed delivery. This was plainly a phantom delivery from the start. Even today it's still listed on the amazon site as running late. Well if you don't send it out it can't be scanned back in. After a number of attempts to get what I paid for the amazon customer service told me to order a replacement and the price would be adjusted after delivery. As you can guess this never happened and I ended up paying full price. Then comes the slap in the face. This 5G data sim is not. It's only 4G no matter where in the country you use it. No doubt they will blame Three but it's them that are creating the listing on amazon with the 5G headline. Scancom? Sadly has been spelt wrong it's scamcon. The black Friday scam and the 5G con. Just liars and cheats.

Odpowiedź od Scancom
Deceptive marketing.
They sell a 1000GB sim and an UNLIMITED sim. which are identical, the UNLIMITED sim has a 1000gb fair use policy cap, the data is cut at 1000gb and not merely restricted as one would assume. Why market identical sims under two different names.

Odpowiedź od Scancom
Good value product and fast dispatch
Good value and fast dispatch
Received an email to tell me I would have postal costs refunded but I never received the refund.

Odpowiedź od Scancom
The people for sims
Use them for all my data and 5G sims for the business and personal use. Can’t be beaten and the sales / special offers make them untouchable

Odpowiedź od Scancom
Excellent service all-round
Excellent service all-round. I ordered an esim by mistake and a new physical sim was immediately sent out, free of charge, upon request. Very efficient, very effective.

Odpowiedź od Scancom
Always a good supply from ScanCom
Always a good supply from ScanCom. I'm on the edge of 5G and choosing Three Mobile gives adequate speed outside of busy and domestically congested hours. Good for a very small backup business mobile connection.

Odpowiedź od Scancom
Avoid this company, it is not reliable
I bought a Vodafone Preloaded Air Calls via Scan Com Dec 04, they took my original phone number and it is still not active till today Dec 15. I have keep chasing via emails and phone calls, nobody replied emails and the person who got the call said he sent the message to let Scan com's other team to solve the problem and still no replied.
It is supposed to change the line from one company to another company immediately, now it is one week I can't reach my number.
It is not a good company to deliver the proper products and service. Better to avoid them.

Odpowiedź od Scancom
Charity/School Data sim
Fantastic customer service, communication and offer available to charities/schools.

Odpowiedź od Scancom
So far so good!
The SIM card arrived promptly as specified and works well for a data sim.

Odpowiedź od Scancom
Ordered a Three data only sim which…
Ordered a Three data only sim which arrived via DPD 3 days later. Popped the sim in my router and everything worked perfectly.... for about 4 days !
Day 5 started great but mid to late afternoon download speed dropped dramatically such that the internet was unusable so I finished early. Next day, the same scenario. Signal strength was a solid 75%, upload a steady 5-6 MB, download barely 1.2 MB (dial up territory here if you remeber those days !). With the weekend looming I pulled the sim and used my personal standard sim to finish the day. I left the Scancom one out for the entire weekend. Come Monday I determined to try once more before contacting support. Popped the Three sim back in and from then on, to date all has worked well. If things continue as they are then I shall be very happy.

Odpowiedź od Scancom
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