This is the 2nd time I have purchased a 'preloaded Unlimited Data SIM for EE' from Scancom for my 5G Router. Both times the SIM card has just worked 'straight out of the box'. I had no issues whatsoev... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered sim card at 11am. Next day DPD delivery quoted but not dispatched in my case until the following day. Ok, These things happen Received. Tested in a city location York. No service whatsoever.... Zobacz więcej
What an excellent company. I have just bought a SIM card from them and everything that should have happened did, without drama. This followed on the heels of a failed attempt with SMARTY, who are... Zobacz więcej
Your website is logical, responsive, efficient. I ordered a sim, comms were prompt and precise. Delivered on the promised day, and now installed, the signal has been perfect. A completely troub... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Dane kontaktowe
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Zjednoczone Królestwo
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4,2
Dobra
500 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy customer sim card arrived on time and as expected
sim card arrived on time and as expected
10 listopada 2025
Odpowiedź od Scancom
Thank you for your review! We’re glad your SIM card arrived on time and met your expectations.
Delighted
Delighted with the product, does what it says and the reminder you receive when renewal is due.
10 listopada 2025
Odpowiedź od Scancom
Thank you for your review! We’re glad to hear the product is working well and that our renewal reminders are helpful.
Fast delivery
Fast delivery. The data is a fraction of the price compared to normal providers. I can keep track of the data through my router. Excellent
7 listopada 2025
Odpowiedź od Scancom
Thank you for your review! We’re delighted the delivery was fast and that you’re enjoying the value and convenience of managing your data through your router.
Is this a con or is it brilliant? Update. It’s brilliant!
EDITED AFTER REPLY.
Would have been 5* but I’ve just today had a warning email that says that I’m near my limit having used 245gb of an UNLIMITED!!! O2. Is it unlimited or not?
Is there some tiny smallprint I’ve missed? If so let that be a warning to other customers.
At present I’m not happy but this could be a 1* or 5*. Until this is resolved I just can’t say. Will update.
CONSIDERING THE ANSWER BELOW I’m delighted to have my mind set at ease and can now say 5*. It is a slightly confusing mail and would suggest a change of wording but I’ll know next time.
I replaced a rather costly and not very reliable fibre connection with a TP link 5G router and an external antenna. Works a treat at a reliable 25mb/sec. We only get 4G so I’m quite impressed. Card offers great value. Will buy a year ahead now I know it works which offers even better value. Thanks Scancom.
27 października 2025
Odpowiedź od Scancom
Hi Tim,
Thanks for your review and for flagging this. Please don’t worry - the email you’ve received isn’t a warning that your data is about to stop, it’s just an automatic usage notification.
Some customers like to know roughly how much data they’ve used so they can monitor their own usage, so these emails are sent for information only and don’t affect your unlimited data or how your SIM works.
If you’d like us to double check anything on your account, please contact us with your reference number #13220 and we’ll be happy to confirm everything in detail.
Delivery was fast.
Delivery was fast and no problems with the SIM card, easy to use. The only problem is Scancoms advert says Three, uses Three and Vodafone towers, but I have both sims and Vodafone is fast where the three sim is slow and keeps losing the signal.
7 listopada 2025
Odpowiedź od Scancom
Thank you for your feedback! We’re glad to hear the delivery was fast and the SIMs were easy to use. We’re sorry to hear about the signal issues — network coverage can vary by location and both networks are working on merging to make this a smoother process for their customers.
Great deal quick delivery misleading…
Great deal,quick delivery misleading data requirements. This is a great deal for a lot of people requiring great broadband using Three. If you watch netfix, especially 4k or 1080p, or watch youtube regularly or online gaming you will zip through 500gb in no time. Need to think of this if you rely on your broadband. We used 500gb in 10 days, then you have to wait until 7th of each month to topup.Unlimited might be necessary for some people. But your out most of the time and use it jusf for internet or working from home, its a great deal.
7 listopada 2025
Odpowiedź od Scancom
Thanks for sharing your thoughts! We’re glad you liked the deal and the quick delivery. We appreciate your point about data usage, and we’ll work on making this even clearer so customers can pick the best plan for their needs.
Very fast and prompt delivery
Very fast and prompt delivery. Great customer service.
10 listopada 2025
Odpowiedź od Scancom
We appreciate your positive feedback. It’s wonderful to know that both our delivery and support met your expectations.
Great service and even better prices!
11 listopada 2025
Odpowiedź od Scancom
We appreciate your review and are delighted that you found both our service and prices excellent.
Been using Scancom for several years to…
Been using Scancom for several years to buy data sime. You wont find a better price or company. 5 Stars all the time
24 września 2025
Odpowiedź od Scancom
Thank you for your continued loyalty and kind words. We are delighted to hear that our pricing and service have consistently met your expectations. Your 5-star support is greatly appreciated.
Really great company
Really great company. Very responsive customer service. I bought an eSIM - it was easy to install and works fine (the connection is not perfect but that’s mobile company’s responsibility, not Scancom’s - I’m still in search of the perfect mobile operator in the UK)
5 listopada 2025
Odpowiedź od Scancom
Thank you for your thoughtful review. We are pleased to hear that you found our service responsive and the eSIM easy to install. We appreciate your understanding regarding network performance and are grateful for your trust in us.
Odpowiedź od Scancom
Thank you for your kind review. We are delighted to hear that you were pleased with both the price and the service.
Good product bad delivery
Great product at a great price, the delivery was badly let down by DPD the first card wasn't delivered after a week, so I order a second card then both cards were delivered together. The delivery is very expensive for a poor service.
3 listopada 2025
Odpowiedź od Scancom
Thank you for your review. We are pleased to hear you are satisfied with the product, and we sincerely apologise for the issues experienced with delivery. We will be addressing this with DPD to help ensure a more reliable service in future.
Odpowiedź od Scancom
That’s wonderful to hear — thank you! 🙌
Poor signal initially, resolved itself
The ordering and delivery were fine. The SIM card, with pre-loaded data on the 3 network, worked for the first couple of days and now says no connection. I'm not out in the sticks. Not great.
UPDATE 10/11/25- ScanCom did respond quickly to try and resolve my issue, however it has since sorted itself out. Connectivity seems decent in most places I have been (city and rural) with some black spots, which is to be expected
3 listopada 2025
Odpowiedź od Scancom
Thank you for your feedback, and I’m sorry your SIM stopped working. We’d love to take a closer look and get you reconnected as soon as possible. Please contact our support team at support@scancom.co.uk so we can help.
Fast delivery thank you
10 listopada 2025
Odpowiedź od Scancom
Thanks so much! Glad to hear your delivery arrived quickly. 😊
It's very good value for money but main…
It's very good value for money but main drawback is that you can't see your usage on THREE app.
You have to rely on your device to monitor your remaining allowances.
10 listopada 2025
Odpowiedź od Scancom
Thank you for your feedback. I understand how helpful it would be to check usage in the app. We’ll continue working on ways to improve this experience.
Very good company
Very good company that is always there to help if needed. Excellent!
3 listopada 2025
Odpowiedź od Scancom
Really appreciate your lovely feedback. Delighted to hear you find our support excellent!
Truly appalling communication
Nothing has ever arrived. DPD claim that they couldn't find one 'parcel' and that the other was 'found empty'.
Scancom's support can't read/write. Responding with bizzarre things unrelated to my queries. 'Clifton' really needs some support training in clear communication and comprehension.
Update:
Someone on my estate found the package on the floor by a bush. Scancom sent it twice. Not their fault the courier was useless but their absolutely shambolic communication is their fault.
I couldn’t be patient, or understand what was going on because the emails just make no sense. E-sins being mentioned, when I didn’t order an e-sim. Random replies about transferring sims, when my question was where is my physical SIM card.
Now that the card has arrived, it works. That’s the only saving grace here. I will be monitoring traffic closely and ensuring I get what I paid for.
15 listopada 2025
Opinia niezależna
Odpowiedź od Scancom
Hi Tom,
Thanks for taking the time to update your review - I’m glad to hear the SIM is now working.
Please do keep an eye on the usage and performance, and don’t hesitate to reach out if anything doesn’t look right. We want you to get exactly what you paid for.
We’re also reviewing the communication issues you experienced with this order. It’s clear we fell short, and we’re already working internally to tighten up our responses and make sure this doesn’t happen again.
If you feel your experience has improved over time, we’d appreciate any update to your review - but of course, only if you feel it’s appropriate.
Thanks again for your patience.
Excellent service and the sim recived…
Excellent service and the sim recived works exactly as described best value for money as long as you read exactly what you are getting it is for the stated period only, great as i only need it for data
8 października 2025
Odpowiedź od Scancom
Thank you so much for the great review! We’re really glad the SIM worked exactly as described and was good value for your needs. 😊
Really happy with the service and…
Really happy with the service and customer care. Top class.. Recommend highly
31 października 2025
Odpowiedź od Scancom
Thank you so much! We're really happy to hear you had a great experience and appreciate the recommendation. 😊
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