Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Zobacz więcej
Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man Polite, courteous and very helpful and knowled... Zobacz więcej
Reakcja na opinię
The engineer, John, was simply the best. He diagnosed the issues, fixed them, and serviced the unit. Very clean job. He recommend products to maintain the unit unit our next service. Fantastic jo... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
Dane kontaktowe
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, Zjednoczone Królestwo
- 07958915643
- info@saniflospecialists.co.uk
- www.saniflospecialists.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A bad experience
A bad experience. Friendly engineers but a call out to deal with macerator running randomly led to a leak from Saniflo toilet. Took 6 days for another engineer to come out. Their repair led to a worse leak. Had to pay an engineer registered on the Saniflo site to repair the leak and therefore paid twice. The company does not answer phone calls. They send automated texts saying they will call back. After I complained about the leak they caused and seemed unable to fix, asking for a partial refund, they ceased to respond at all. A very bad experience. I would not recommend this company at all.
Excellent customer service from the…
Excellent customer service from the first phone call to completion of job. Friendly, professional and efficient. Craig was brilliant and fixed the appliance in under 30 mins leaving the bathroom spotless. I also didn’t feel at all as if I was being ripped off. Great job. Thanks

Odpowiedź od Saniflo Specialists
Jordan fixed the problem and was a nice…
Jordan fixed the problem and was a nice and friendly.

Odpowiedź od Saniflo Specialists
Contacted Friday and out by Monday
Contacted Friday and out by Monday! Polite and friendly communication both via messages and in person to arrange service. Engineer arrived on time, explained and fixed the issue promptly & made no mess! Thank you, would highly recommend.

Odpowiedź od Saniflo Specialists
Excellent service
Excellent service. Jordan was polite and knowledgeable. He gave us options on what we needed to do. So pleased to have our toilet working again.

Odpowiedź od Saniflo Specialists
Engineer was on time
Engineer was on time, friendly & efficient. Left no mess.

Odpowiedź od Saniflo Specialists
Excellent service !!
Excellent service !!!
Arrived promptly and fixed the issue quickly and efficiently - lovely chap so polite and chatty and explained what the problem and what he was doing - highly recommend !

Odpowiedź od Saniflo Specialists
Craig was very professional and…
Craig was very professional and knowledgeable. Would highly recommend to anyone needing assistance with their saniflo product.

Odpowiedź od Saniflo Specialists
Engineer very friendly
Engineer very friendly, nothing too much trouble. Excellent service.

Odpowiedź od Saniflo Specialists
Ethan was here on time
Ethan was here on time
Very polite and helpfull
Got system up and running in no time
Glad I called them

Odpowiedź od Saniflo Specialists
Exceptional Mascerator Service
I experienced a leak from our en suite macerator unit into the kitchen below , and sent an email to Olivia at Saniflow Specialists on Friday afternoon .I received her reply within 20 minutes offering an engineer attendance on Monday morning. He messaged me on Sunday evening giving a 2 hour timeslot from 09.00 on Monday morning, and sent a further update 1hour before his arrival at 09.00 .The repair and service were completed and left clean and tidy by 09.45 .Many thanks for excellent customer service, and a brilliant job .

Odpowiedź od Saniflo Specialists
Great service
Great service. Came next day and sorted the problem quickly and efficiently. Thank you Ethan

Odpowiedź od Saniflo Specialists
Very impressed with saniflo…
Very impressed with saniflo specialists, I rang wed morning, answer phone, but within minutes I had a text from Olivia saying on the phone and if I'd like to leave details she'll get back to me, I did, 2min another text with details of procedure and price and do I want to proceed. Yes, engineer booked for the next day. Thursday Ethan turned up with a friendly persona and got on with stripping the unit, explaining and showing me as he went along the issue and the choices we had. The unit was 26yrs old !! So we'd had a good run with it. Therefore decided rather than replace new part with old and risking the rest failing we'd have a new unit, bonus also he could fit it there and then. It was lovely to deal with such an organised and efficient company. Thank you

Odpowiedź od Saniflo Specialists
A truly professional service. Thanks.
Very pleased with the professional service from start to finish. Kept informed with the booking, arrival slot and the step by step guide to fixing the macerator. The man who sorted everything was brilliant - thorough and left everything clean. Highly recommended.

Odpowiedź od Saniflo Specialists
Outstanding Service
These guys really live up to their expectations Pete and Craig were so nice and so on point with what the problem was and how to fix it, the service alone was so quick and easy and everyone involved walk you through everything. If I could give a higher rating than 5 starts I’d give them a hundred!!! Thank you guys so much for everything you have done today. I will definitely be recommending to friends and family for sure

Odpowiedź od Saniflo Specialists
Highly recommended
After a previous plumber had incorrectly installed a unit, Jordan came out the same day to fix it and when a replacement was needed, was also able to do this the same day. It was done quickly and he was communicative and helpful throughout

Odpowiedź od Saniflo Specialists
Jordan did a fantastic job today
Jordan did a fantastic job today, not only did he replace a very old Saniflo Unit but spotted and repaired a small water leak and replaced the flush valve in the cistern which wasn’t working efficiently. He was pleasant and hard working throughout the visit.

Odpowiedź od Saniflo Specialists
Excellent service
Just had a replacement unit fitted by Jordan. Very efficient, neat and tidy worker, only took a short time to fit, took time to explain all necessary information. Would highly recommend. Good company and Jordan is an excellent ambassador for them.

Odpowiedź od Saniflo Specialists
Craig arrived on time and was very…
Craig arrived on time and was very knowledgeable he explained everything to me in great detail and answered all my questions would highly recommend.
Vikki Gibbs

Odpowiedź od Saniflo Specialists
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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