This was my first order with Saal and I am very happy with my choice of using Saal to make my photobooks! Very good quality and my products was delivered several days before expected! I will for... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I paid a crazy price for express shipping for a gift for a special occasion and I'm still waiting for my order after not only the express shipping date has passed, but also the standard shipping date... Zobacz więcej
Reakcja na opinię
Great quality and super fast delivery! Can only recommend this. Just love the look and touch of the prints (art line). Furthermore the software does an excellent job of creating and saving project... Zobacz więcej
Reakcja na opinię
Благодарю saal-digital.eu за прекрасное и удобное в использовании приложение для создания волшебного семейного фотоальбома. Легкое в управлении, много дополнительных функций и подсказок. Я создала с... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.
Dane kontaktowe
4,2
Dobra
209 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great
The only thing that I belive you can change is the clarity for the front and back pages. I didnt understand that the first 2 pages were the back-front, so I made a mistake. The rest was incredible, great quality payer. Good day!
28 sierpnia 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We’re glad to hear that you were impressed with the quality. We apologize for any confusion regarding the front and back pages. If you could, please respond to our Trustpilot request so we can better understand the issue and work on improvements. Have a great day!
I only have one complaint
I only have one complaint, that is one of my enlargements had half a head cut off. Aren't photos checked before printing? This particular photo was one of the ones I was looking forward to receiving the most. So that was a disappointment.
20 sierpnia 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback, and we’re sorry to hear about the issue with your enlargement. We understand how disappointing it can be when a photo doesn’t turn out as expected. Could you please respond to our Trustpilot request so we can address your concern and work on resolving the issue? We want to ensure you’re completely satisfied with your experience.
Great service for printing. It's a bit on expensive side though
I liked the vide range of products they have, you could print almost anything you'd want. The quality of the photobook I ordered is great, mat paper looks gorgeous. It is not on the most affordable side and you gotta pay a bit more than average, but the quality that you get is worth it. They also have a nice software to design your ideas. It's a bit slow, but it's honestly more then you would ever need. I thought that I might have to design my photobook in a different software, but the one that they have did the job for me
19 sierpnia 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your detailed feedback! We're glad to hear you liked our wide range of products and the quality of the photobook. We appreciate your comments about the software as well. If you could kindly respond to our Trustpilot request, it would help us follow up and improve our service. Thanks again for your support!
First experience
The photos are of a very good quality. I recommanded the SAAL App to a friend who is a photographer. And the delivery time was very short.
7 sierpnia 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for the great feedback! We're thrilled to hear that you’re impressed with the photo quality and delivery time. We appreciate you recommending the SAAL App to a fellow photographer! 😊
Odpowiedź od Saal Digital EU
Thank you for your feedback! We're delighted to hear that the quality and color continue to impress you. We appreciate your continued support! 😊
El álbum es muy bonito y se aprecia la…
El álbum es muy bonito y se aprecia la calidad en los materiales y las fotografías. Contenta con el resultado. Muchas gracias
29 lipca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
¡Muchas gracias por tu amable comentario! Nos alegra saber que estás contenta con la calidad del álbum y los materiales. Si tienes algún otro comentario o sugerencia, no dudes en contactarnos. ¡Gracias por elegirnos!
Great quality for good price!
I think that everything contributed for a great experience. I've been looking into a photo print service for quite some time and the quality was superb. The pictures look amazing and que speed for the print was also excellent. I'm definitely making more of them sooner!
25 lipca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
I'm thrilled to hear you had such a great experience! The superb quality and fast printing make it even better. Enjoy your amazing photos, and happy printing more soon! 📸😊
Schnelle und problemlose Abwicklung!
Schnelle und problemlose Abwicklung!
Gute Erreichbarkeit, schneller Versand, alles bestens 😊
19 lipca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Vielen Dank für dein Feedback! Es freut uns, dass die Abwicklung schnell und problemlos war und dass du mit unserem Service zufrieden bist. 😊
great quality and service
professional, high quality products and services.
13 lipca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We're committed to providing professional, high-quality products and services. Your satisfaction is our top priority!
Great
Simple but powerful tool for creating the photo book and quick delivery
3 lipca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We're glad you found our tool simple yet powerful for creating your photo book, and we appreciate your positive comments on our quick delivery.
The products received
The products received : prints, metal box, envelopes for prints as I imagined.
The chocolate boxes I would prefer to be a bit thicker to be on the quality side.
In general, everything is good. :)
1 lipca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We're glad to hear that you are satisfied with the prints, metal box, and envelopes. We appreciate your suggestion regarding the thickness of the chocolate boxes. :-) Your satisfaction is important to us, and we're pleased that everything else met your expectations.
Odpowiedź od Saal Digital EU
Thank you so much! We're thrilled to hear you love the quality!
The desktop app is very friendly user
The desktop app is very helpful and easy to work with. The final result product is wonderful.
14 czerwca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We're glad to hear that you find our desktop app very helpful and easy to work with. :-) It's great to know that you're pleased with the wonderful final result of your product.
Odpowiedź od Saal Digital EU
Thank you! We're delighted to hear you had a great experience with our fast, quality service. We appreciate your support!
Professional customer service
I judge a company by its complaints policy. Saal Digital handled a problem caused by the courier with the most professional response. They issued a second one of my originally ordered item free of charge. Way to go! This was my second order with them and definitely not my last. Thank you!
10 czerwca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We greatly appreciate your understanding and are glad to hear that our handling of the courier issue met your expectations. Ensuring customer satisfaction is our top priority, and we are delighted that you are happy with the resolution. We look forward to serving you again in the future. Thank you for your continued support!
My experience with SAAL is based on the production of more han 10 large 28x28 fotobooks.…
My experience with SAAL is based on the production of more than 10 large 28x28 photobooks. In addition to SAAL software, I work with Lightroom CC for post-processing the images. This combination works perfectly if you want to format large files in a photo book. During the layout, you can quickly correct images in Lightroom or Photoshop afterwards and then download them again to SAAL layout. The SAAL layout program for photo books is of a very high quality, very stable and logically structured.
The production of the photo book by SAAL is very fast, after a few days you will receive the book, of course perfectly packaged.
I am extremely satisfied with the final result. I have donated a number of books to friends, they were extremely surprised by the very high quality.
One more reason to continue with SAAL.
12 czerwca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We're thrilled to hear about your positive experience with our photobooks and software. We're delighted that your friends also appreciate the high quality. :-) We look forward to continuing to serve you!
Postcards
Postcards were well produced. Thank you. However, the picture was no centred, leaving white margins on three sides which I had to crop. Perhaps it was my error on the first attempt to make a card.
10 czerwca 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback. We're glad to hear that you found the postcards well produced. However, we apologize for the issue with the picture not being centered and the white margins on three sides. This is not the standard we strive for, and we're sorry for any inconvenience this may have caused you.
To help us address your complaint and improve our service, please respond to the Trustpilot request we sent. Your detailed feedback will assist us in making the necessary corrections and ensuring a better experience for you in the future.
Thank you for your understanding and cooperation.
The delivery
Hi,
I love the way the books came out.
Sometimes a little bit too dark but that's something you ought to fix with pre presses or prints so no worries about that.
The thing I'm worried about is that the packet was dropped outside of my garage port not even my front door in rainy weather. Luckily the rain didn't break but i was surprised that proffesional photobooks were left in front of a garage. This is more of a thing that DPD in Belgium do this kinda thing bt wanted you to know. i would've send an email either way.
Zeger
29 maja 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback. We are very sorry to hear about this issue. We have now sent you a request via Trustpilot. Please, answer our request so that we can follow-up on what happened and handle this further. Have a great day!
Great design photobook program
The program to design the photobook was excellent. User friendly and very creative. The final result was very satisfying.
22 maja 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you so much for your wonderful feedback! We're delighted to hear that you found our photobook design program to be user-friendly and creative. It's fantastic to know that you are satisfied with the final result. :-)
Memories to keep forever in a book needed this photo book urgently and…
I needed this photo book urgently and Saal delivered it on time and it was so professional looking. My son just loved the memories of his youth as did his future bride to be.
Thank you Saal for being so professional in everything you do
14 maja 2024
Opinia niezależna
Odpowiedź od Saal Digital EU
We're thrilled to have been able to meet your urgent needs! Thank you for your kind words and for choosing Saal. We strive to maintain professionalism in everything we do. :-)
Doświadczenie Trustpilot
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