Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

I enjoy this game and I have been playing for almost 19 years. Recently they've removed some of the invasive predatory gambling MTX and are working on making the game better for the players. An in... Zobacz więcej

Oceniono na 1 z 5

So many bad mechanics, not made to enjoy but just to keep you playing more. Also the RNG is the absolute worst of any game, it makes a lot of content frustrating to play/acces. Frankly, jagex have not... Zobacz więcej

Oceniono na 1 z 5

Jagex was once a decent company but that tome has passed. The game is fun but even after putting thousands of hours of playtime and 1000s of dollars of membership customer support will still go out of... Zobacz więcej

Oceniono na 1 z 5

Ign: Hades07, got perm banned for rwt while this is not true years of progress gone because a irl friend gave me 5m to upgrade my zulrah gear (that i had just unlocked and already did 55kc) truly horr... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca gier
  2. Sklep z grami
  3. Sklep hobbystyczny
  4. Sklep z grami komputerowymi

Informacje przekazane przez różne źródła zewnętrzne

RuneScape is a massive 3d multiplayer adventure, with monsters to kill, quests to complete, and treasure to win. You control your own character who will improve and become more powerful the more you play.


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

185 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(185)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
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Oceniono na 2 z 5

Jagex are very money lead

I enjoy the game itself but Jagex are just so money orientated, they say they will take your bill on a set date but always take it early, add on silly things in the small print. Make sure you read all the details before signing up. It's a lot of money to just play a game and no support or customer service whatsoever.

14 września 2025
Opinia niezależna
Oceniono na 1 z 5

I can't say I've had a good experience…

I can't say I've had a good experience here. Every single one of my accounts has been banned because Jagex refuses to offer a good customer service experience for playing their game. F2p is far too limited, Jagex has their head up their ass and refuses to let me speak to an actual human regarding my infractions, instead has a bullshit ticket system where they always "win" and you never get your account back. I refuse to keep flushing $$$ down the toilet for this horrible company that has no customer service but still expects $14 a month for membership. You can't even select a different option from two options, forcing you into a false choice while they'll just refuse to read your response and issue a boiler plate template response denying your appeal. I get more genuine action at a bar or a Walmart than Jagex's own appeal system.

It doesn't matter whether you defeated Jad, have a fire cape, or 99 in a skill, there will come a day where your account will be banned.

EDIT: Another account of mine bites the dust because Jagex's NON-EXISTENT customer service, inability to LISTEN TO THEIR ACTIVE PLAYERS.

6 września 2025
Opinia niezależna
Oceniono na 1 z 5

ever heard of speller support?

I was hacked last year, the company is too stupid to respond, only if you are a YouTuber, this company will help you.

options tries email discord instagram no response at all

14 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Why I Can’t Recommend RuneScape 3 Anymore

I’ve been a long-time RuneScape 3 player (2002), but I can no longer recommend it — especially to new or returning players. The game has become increasingly predatory with its microtransactions, often prioritizing monetization over meaningful gameplay and long-term progression.

What’s even more disappointing is how Jagex has treated its international communities. Over time, support for non-English-speaking players has been quietly phased out. The official forums have been shut down, and many regional communities — like the Dutch community I’ve been a part of for years — have effectively been abandoned.

RuneScape was once built on shared goals, mutual support, and a sense of community — no matter where you came from. Unfortunately, that foundation has been slowly eroded. These days, the game no longer feels inclusive or welcoming unless you fit into a very specific demographic (queer/LGBTQ+).

13 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

OSRS - Great!


This review is about OSRS; I love how we, the players, can decide what's coming to the game or what not. Jagex shares a lot of information about the developer's team and (upcoming) updates. The game is almost never offline and the connection is almost always great. The game is really important to me.

Not sure if the most 1 star reviews are for RS3 instead of OSRS, but I can't see why OSRS should deserve one star.

6 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Support is a Masterclass in Corporate Gaslighting

Warning every player here: don’t assume they’ve got your back when things go wrong. They don’t.

When something goes wrong (even through no fault of your own), support won’t help you.
They’ll cite policy, blame the player, and move on.

I’ve since taken this matter up with my payment provider, and I’ll be very cautious about supporting any Jagex product in the future.

16 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

I got accused of botting while AFK…

First off, I’m a player of 20+ years. I’ve been through all the eras of RuneScape — from classic to EoC, and everything in between. I’ve supported this game longer than some of the current JMods have likely been employed.

I got accused of botting while AFK fishing at the Ghostly Sole spot in the City of Um — a method that's literally designed for AFK play. I was using the built-in feature that keeps you logged in through mouse movement, just like every other player who doesn’t want to babysit their character 24/7.

And here’s the kicker: I’ve been bed-ridden since March 17th due to a lower back injury from the gym, so yeah — I’ve been around my PC a lot more lately. RuneScape has been a huge part of passing the time while I heal. To get flagged during this time is just insulting.

Why was I fishing? Because AFK fishing is one of the easiest ways to earn Treasure Hunter keys — the same keys Jagex wants players to pay real money for. So I’m assuming that’s the real issue. I was playing smart, not spending money. And it seems like they didn’t like that.

Then, to top it off, they locked my account just for switching from Mac to PC. No warning, no actual review, just locked. That’s either total incompetence or deliberate neglect. Either way, it’s a terrible experience.

Let’s be clear: not all players play the same. Some skill. Some AFK. Some boss. Some just vibe. And that variety is what makes RuneScape unique. Moderators don’t get to act like gods and decide what’s “valid” and what’s not — especially when we’re playing by the rules you designed.

So if you’re thinking about playing RuneScape in 2025, here’s the reality: the game is still great at its core. But the moderation team? They’re out of touch, petty, and borderline hostile to loyal players who don’t spend money.

5 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Runescape

unsure about the 1 star reviews I've been playing for 20+ yrs never had a bad exp.....
This game is addictive and fun, it's where I find relaxation and peace from all the bs.
It's the epitome of cosy
Give it a try!

2 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

stolen credit cards. corrupt jmods unhelpful staff

stolen credit cards. corrupt jmods. i kid you not there was even the "mafia"and extortion going on in the game. the player mods r extremely unhelpful even to trusted players. so before making a account they may ban u for no reason at all after u spent thousands of hours on their game. those reasons are why i give it a 1/5 would give less if i could. modteam is incredibly unhelpful lol..

4 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

stolen credit cards /corrupt jmods /unhelpful staff /false bans

stolen credit cards. corrupt jmods. i kid you not there was even the "mafia"and extortion going on in the game. the player mods r extremely unhelpful even to trusted players. so before making a account they may ban u for no reason at all after u spent thousands of hours on their game. those reasons are why i give it a 1/5 would give less if i could. modteam is incredibly unhelpful lol..

4 lutego 2025
Opinia niezależna
Oceniono na 2 z 5

Play a rsps instead way more enjoyable. Jagexs support team is dog sheit like no other.

The grind is brain numbing but can be enjoyable some how. But other than that jagex is the worst gaming company out there. My acc was locked for reasons of on their end and they didn’t even bother to reply. So don’t make a Ironman. mine had a tbow and they basically r telling me to go f myself. Jagex is a horrible company. Customer support is dog shit too. Play a rsps if anything way more enjoyable.

3 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Horrible billing department

Horrible billing department. Brand new Premier 1 year membership. Played less than two weeks and realized I had access to my original account from childhood and asked to transfer it. Got tossed to 6+ different agents over a month with week between replies all offering me different options that changed as I asked for clarifications?

From “transfer membership but you won’t get any membership benefits” to now “transfer but you need to purchase another month to transfer” even though I played two weeks and haven’t been in since pending this.

You’ve already gouged with the price increase more than enough o carry two weeks of membership plus the fact I’m a veteran player

What the hell? Just transfer it. Just allow membership to apply to all characters? Do you hate your fan base? This is why no one is also playing RuneScape when you have a trash business model, horrible customer service and seem to only care about pushing micro transactions.

I was excited to play again but not after this experience.

4 października 2024
Opinia niezależna
Oceniono na 1 z 5

Este juego es horrible

Este juego es horrible, duré un año y medio jugándolo, había mejorado mucho a mi personaje e incluso pagué para poder a acceder a sus apestosos sitios premium y como a los dos o tres meses me banearon la cuenta habiendo cumplido con todas las reglas del juego, después de haber desperdiciado mi vida en esta porquería. No lo usen porque aparte de que es malo, corres el riesgo de que te baneen sin razón.

20 września 2023
Opinia niezależna
Oceniono na 1 z 5

Runescape/Jagex used to be one of rhe…

Runescape/Jagex used to be one of the most reliable, consumer caring game developers but thats all changed. There's no player support as all avenues have been closed down. Their stance on bots has completely turned around and they now support them including name snatching and account sharing. All the while increasing their memberships to become one of the most expensive games to play online.

18 września 2024
Opinia niezależna
Oceniono na 1 z 5

Hijacking

I got hacked in 2023 due to phishing been trying to get my account back since but sincr this jagex launcher it claims that i am not the original owner when ive provided nothing but accurate information. I provided creation dates ISPs when i moved countries the ISP i played with in the new country and its still not enough details. They blocked me from recovering my own account.thank you mod beano for not being a great support. The account was successfully appealed last year i wasnt aware my email was still compromised at the time.

4 sierpnia 2024
Opinia niezależna

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