We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.
Reakcja na opinię
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We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.
Reakcja na opinię
I have been dealing with Richard Ward since we employed Red Rock as our Managing Agents, and he had been wonderful to deal with. He is always available, he listens and he is helpful whenever possible.... Zobacz więcej
Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies... Zobacz więcej
Prompt response to my query to resolve the login issue. Pleased with efficient service by Tracey Povy
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Red Rock House, CO16 0AT, Essex, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have had great experience with Stacy Head.
Prompt responses. Always pleasant and always happy to attend to my queries :-)
Thanks for quick responses on the telephone to my queries!
Ania and Jane from legal have been great! Very responsive, understood requirements, gave clear guidelines and got the job done quickly. Thank you!
Diane was a great help in getting a long-standing query over the line.
Quick responses and great professional courtesy
Stacy Head at Red Rock has helped me on numerous occassions with prompt emails reassuring me with issues I have. She is apologetic if things are taking long to resolve and I find her communications professional and kind.
Stacy Head was very helpfull and extremly efficent, many thanks
She replied my question as soon as possible
I have a 2 bedroom apartment, and Red Rock handle the service charges and charges etc, to the I have been dealing with Tracey who has given me good service
Prompt email reply with all information I needed
Excellent service. I found Vicki at Red Rock Estate and Property Management extremely efficient, knowledgeable and helpful. Vicki has been prompt to answer any queries that were raised and she proved to be a great asset whilst we were working on a project in one of the blocks she manages.
I first called the contact number and Rracy received the call. As English is not my native language and I am 75 years old, I was deeply impressed by Tracy's patience. She understood my concern quickly and check and follow up immediately. That saves me to call a second time. We'll done, Tracy.
RR is always very efficient to deal with across all enquiries, whether that's invoicing or important communication regarding the property. The process is super straightforward! :)
I recently had a very positive interaction with Megan, who helped me stay on top of a due invoice through just a couple of quick emails - which is another example of how smooth the property management is 👏
Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies to queries, definitely helps with speeding up the sale process of our home here in Aveley Village RM15. Thank you. Regards, Robin
Stacy Head was great, she helped resolve my payment issues and was very helpful!
Easy to contact the correct department.
My request was actioned swiftly and I was notified to confirm.
The most useless money grabbing company I have ever dealt with. In every aspect they have mismanaged our building. Big time fraudsters. Don’t listen to the positive reviews.

Odpowiedź od Red Rock Estate & Property Management
I had the most professional and efficient service from Beverley and her colleague following my call.
Thank you both
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