I have been dealing with Richard Ward since we employed Red Rock as our Managing Agents, and he had been wonderful to deal with. He is always available, he listens and he is helpful whenever possible.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies... Zobacz więcej
Ania Staniszewska has been incredibly helpful and proactive throughout my client's post-completion registration process. Her professionalism and efficiency has been unmatched. Thank you Anis, for... Zobacz więcej
Dealing with Stacey regarding my billing issues. Stacey has been very helpful and has been quick with any correspondence. Red Rock have been good on acting on property issues. The only issue is regar... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Dane kontaktowe
Red Rock House, CO16 0AT, Essex, Zjednoczone Królestwo
- 03331235670
- enquiries@rrpm.co.uk
- www.rrpm.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 63% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Richard Ward of Red Rock
I have been dealing with Richard Ward since we employed Red Rock as our Managing Agents, and he had been wonderful to deal with. He is always available, he listens and he is helpful whenever possible. He is a real gentleman!
Criminals
Criminals.
The lack of communication, accountability and customer service has been shocking. We spent months chasing for responses, only to be ignored. DO NOT RECOMMEND.

Odpowiedź od Red Rock Estate & Property Management
Ania Staniszewska has been incredibly…
Ania Staniszewska has been incredibly helpful and proactive throughout my client's post-completion registration process. Her professionalism and efficiency has been unmatched.
Thank you Anis, for all your hard work and support. Glad to have worked alongside you!
very polite and always cheerful
very professional ,very helpful and provide useful
information
Excellent service
Ania and Jane were really helpful and quick to respond relating to a management pack for a sale. It is very refreshing as a lawyer to receive such good service from a management company.
Tracey in admin really helped me sort…
Tracey in admin really helped me sort out my log in problems, quickly and efficiently.
I wish the rest of Red Rock was as efficient and helpful as she is!
Jane Messenger was really informative…
Jane Messenger was really informative and helpful achieving what we needed in record time. Thank you.
Richard is a pleasure to deal with very…
Richard is a pleasure to deal with very helpful and efficient
The Red Rock Property management…
The Red Rock Property management company has been working in the industry for years now.
Beverly has been fantastic! She’s incredibly responsive. Every time we’ve sent an email, she gets back to us really quickly. The whole team at the company clearly tries their best to respond as fast as possible. They’ve made managing our property so much smoother. Highly recommend.
Exceptional customer service.
Exceptional customer service from Vicky. Efficient, and delivered excellent results.
Stacy very responsive and she has…
Stacy very responsive and she has resolve my request however I am still waiting for the water meter readings from Richard 😀
Dealing with Stacey regarding my…
Dealing with Stacey regarding my billing issues. Stacey has been very helpful and has been quick with any correspondence. Red Rock have been good on acting on property issues.
The only issue is regarding the wording on the billing if that can be less intimidating that would help all your customers.
Beverley was so kind and helpful and…
Beverley was so kind and helpful and helped mewith my questions and replied promptly by email providing me with information I had requested. Very professional and effecient with kindness and understanding. Thank you
Stacy Head was very helpful
Stacy dealt with my problem quickly and…
Stacy dealt with my problem quickly and efficiently. Very helpful and kept me up to date throughout.
Stacy responded quickly and clearly,
Stacy responded quickly and clearly,
She helped with my issue and made it work!
Absolutely great stuff!
Highly Recommended & Great Service.
We moved to Red Rock a number of years ago due to the previous management company being difficult to get hold of, numerous issues not dealt with and poor landscaping, Since using Red Rock they have a great portal, always available and find solutions to any issues raised on the Estate, Luke keeps the estate well maintained and Ania, Jane & Jill have also recently supported us with a move from the estate when selling our property and liaised with our solicitor on any queries. I would highly recomment Red Rock as an estate management company !
I have had great experience with Stacy…
I have had great experience with Stacy Head.
Prompt responses. Always pleasant and always happy to attend to my queries :-)
Thanks for quick responses on the…
Thanks for quick responses on the telephone to my queries!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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