Rowland Homes Recenzje 

The process of buying a new home can be confusing but our sales executive Lisa Wilkinson has been extremely helpful throughout. She has been patient and responsive with all our enquiries and requests and has supported us through each step of the process. She’s a credit to Rowlands!

We had a lot of support and assistance through our purchase of a house in Waddicar Rise .
Since it was our first house, they've patiently answered all our questions and delivered clear information with no surprises and no hidden offsides. I love the transparency for that they say what it is and not a customer might hope for.
House is midsize but none of the rooms is awfully small and the development is in a lovely area...
Post purchase service is excellent and quick...
I think we've got a great value for the price and I love it... I'd purchase again with them!

Olivia and her colleagues made the entire process as edifying as purchasing a new build can be. We felt a genuine sense of support at times when hurdles appeared in the conveyancing timeline, in that Olivia went above and beyond in seeking to expedite all matters.
The quality of the build is to a much higher standard than other houses we viewed in the local area, built by so called bigger companies.
The after sales service, including snagging where required, has been excellent.
We are grateful for the journey thus far, thank you.

We had a fantastic experience with Lisa from Rowland Homes throughout the purchase of our new home. From start to finish, she provided excellent support, clear guidance, and made the whole process feel straightforward and stress-free. Lisa was always professional, approachable, and quick to answer any questions we had, which gave us great confidence every step of the way.
Thanks to her efficiency and knowledge, the entire process was incredibly quick and easy. We truly appreciate all her help and would highly recommend Lisa to anyone looking to buy a new home with Rowland Homes.

Lorraine at Richmond Point has made our reservation experience so easy. Relaxed, friendly & knowledgeable we felt supported from our first site visit through to reservation. We look forward to continue our process through Rowland Homes & sure Lorraine will guide us through each step - this was important to us as first time buyers as there is so much to do in the process of buying a house.

We are very happy with our new home. The process of buying was made easier by the Rowland Homes team. We are satisfied customers. Thank you

The quality of workmanship and the initial design of the homes is shocking, after 4 large water ingress into the house and garden that floods due to poor initial design as the run of water pours onto the garden and floods as there is no drainage, after initial acceptance of blame Roland homes senior team offered £500 compensation instead of fixing the problem. and this is after spending £1000 pounds on turfing which is now knackered due to the waterlogged garden, joke! I am now left with a big bill to fix something that should have never been a problem.
if you want a dream home with no stress and a quality product to spend your hard earned cash on, choose another company as rowland home is a shambles.

We have recently purchased a plot in Cuerden Place and are absolutely delighted with both the quality of the house and the wonderful location. What truly made the experience exceptional, however, was the incredible support we received throughout the entire process, especially from Olivia, the Sales Executive, and Pete and Tony, the two Site Managers.
They went above and beyond at every stage to ensure everything was smooth and reassuring, always taking the time to answer our questions and make us feel fully supported. Their attention to detail, professionalism, and genuine care gave us complete confidence that our home was being built to the highest standards.
Thanks to their dedication and kindness, buying our new home has been a genuinely positive and memorable experience. We are extremely grateful and would wholeheartedly recommend this development to anyone considering purchasing a home here.

Fantastic experience, really pleased!

What a absolute bunch of robbing gets. We reserved a plot for a 4 bed detached in Melling and because there was a hold up with our chain, we were unable to exchange contracts within the specified time frame. We had already gone over this time frame when we ordered and paid for £6200 worth of extras. Fast forward a few weeks and they informed us we needed to exchange, we chased up and solicitors were on it, next thing, they cancelled our reservation and are refusing to refund the majority of the monies paid. So far they have said they will refund £2246 for flooring but cannot refund for appliances as they have "been ordered" our solicitors have dealt with most the new build companies except these and have never come across anything like this. I wonder would they have cancelled if we had never ordered extras because they would have only made £500 as opposed to £4500. Scandalous, avoid like the plague!!! I wonder how many others have lost money through no fault of their own....disgraceful Rowland

Met with Stephen who was warm, friendly and professional. He knew exactly how to assist us and matched our requirements to homes that may be of interest.

We had been due to Reserve a Bellway Home but after meeting Stephen and viewing the Show Homes we have decided to cancel the appointment and stay with Rowland.

It’s very rare to meet a representative of any company who is as welcoming and professional as him.

As a Director within a PLC, I am not easily pleased as every day I need to manage personalities but Stephen your Management Skills really are exceptional and a credit to Rowland Homes

We had a great experience moving into our home, made better by the Rowland Homes team. Especially Lisa and Stephen. Lisa was new to role, but very supportive and helpful. Nothing was too much trouble. And she gave good advice beyond the process.

We have just moved in to Rowland's Jubilee Gardens development in Chorley this week. We met Lisa in the sales office about 8 weeks ago (it's all gone so fast!) and she has been really helpful and friendly since day 1. She kept us informed of progress every week, and we also popped in a few times to ask questions and she was always pleased to see us and took the time to make sure we were happy with everything. Even now after we have moved in she gives us a wave and a smile as we walk past - we don't feel like we have have been forgotten just because the sale is complete.
The house quality is fantastic and we have been so impressed with it all!
We've also been made to feel welcome by Mike (the assistant site manager) who has checked on us multiple times in our first week to make sure everything is OK, and also Liam (the site manager) introduced himself on our 7th day and was really friendly.
It's been a week since we moved in and I'm still smiling and over the moon!
Many thanks to Lisa, Mike, Liam and the whole team here at Jubilee Gardens :-)

Been a great experience buying my first home on Jubilee Gardens. Its been a pleasure dealing with Monty, Stephen and Lisa who have looked after me throughout the process. I would certainly recommend Rowland Homes.

The whole experience of choosing the house,and watching it being built was excellent. Michelle in the sales office couldn't have been more helpful and professional,whilst guiding us through each stage of the process. The only disappointment was an unexpected delay,but we believe that this isnt uncommon in the building industry.
Now that weve moved in, we couldn't be happier with the house and have been extremely impressed with the service of Luke ( site manager) who has dealt with our short snagging list with speed and efficiency.

I am currently in the process of buying a home on the Jubilee Gardens development. The sales executive that has been dealing with my purchase is Lisa, she has been exceptional. From the moment I walked into the sales office she was welcoming and helpful. She has kept me up to date throughout the process and and answered all quieries I have had. She is professional, just what you need when buying a home!

Overall the Rowland Team have been excellent throughout our journey.

Stephen and and Lisa were very accommodating and always strived to support us during the buying process, taking the time to answer any questions and ensure we felt informed and reassured at every stage. We did experience some minor issues when ordering flooring, largely due to tight timelines and system complexities, but Lisa was particularly helpful in guiding us through this. She has been extremely friendly, accommodating, and proactive in helping us navigate the process.

Mike, the site manager, and his team have been great - very attentive, with nothing ever feeling like too much trouble. While we understand that minor snags are inevitable with a new build, the overall standard of the work has been top notch. Having the development still being built comes with challenges but Rowland do what they can to keep it as clean as realistically possible .

Overall, despite some challenges, our experience has been very positive. 2 weeks in we're very glad we chose Rowland and would recommend them.

Bought in Richmond Point, Luke the site manager (who gets the 5*) has been excellent throughout the process and helping to understand the various different components.

Customer care are now in charge of my snagging which I’m having to chase up on constantly with no answers from the team….they're currently 0*

We purchased our house on Richmond Point from Rowland Homes.
The quality, service and customer support both before, during and after our purchase was excellent.
We are extremely happy with our home!
The care and consideration from Luke and the team in aftercare was fantastic!
They responded to all of our issues / concerns we expected on a new build with great solutions and reasonable timescales.
Thank you very much!

We moved into Riverside Place in August so I wanted to give some feedback now we're settled.

We chose this estate because it's close to our daughter's school, we already know the area well, great transport links, and a lot of amenities within walking distance.

The estate isn't finished yet, but the people and families that have moved in so far all seem so lovely and it's a great place to raise kids. It's very safe and welcoming and was lovely to see everyone out and about with young kids and being respectful and generous on Halloween.

The house itself, we put together a long list of snags. However, none of these were major issues, just attention to details was lacking in some areas e.g. paint being left on the chrome lights and smoke alarms. All of these have been dealt with with no pushback and I think there's just one or two things left. Anything that's arisen since (the extractor in our en suite stopped working) replacement has been bought by Rowland and fitted at a time that we can work with.

Elliot was absolutely fantastic during the sales process and advocated for us in getting changes to the property we wanted. After sales, we've been dealing with Shaun who has been methodically choosing tradespeople to come in order so that everything is resolved. A few jobs have had to be done more than once as we haven't been happy with the quality. Shaun has agreed with our grievances and ensured they are done to the quality we expect for such a wonderful home.

We really feel settled in our new home now and absolutely love living here. Coming from a 1950s property previously, it's such a relief knowing if we uncover something not right with the property it's covered by Rowland rather than an expensive discovery.

Can't fault them, we've had a great experience and love our new home.