Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Zobacz więcej
Reakcja na opinię
After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Zobacz więcej
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Amazing from start to finish. Even after sales. Couldn’t praise this company enough, the machine I purchased is amazing, all my customers praise it, and have said the coffee is the best they’ve ever... Zobacz więcej
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The customers love the coffee and the hot chocolate, The service from Rijo has always been brilliant. Always very helpful and prompt
Reakcja na opinię
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
GOOD EXPERIENCE I WOULD RECOMMEND THEM 100%
We had been wanting a decent coffee machine and supplier for a while, I am so happy to have gone with Rijo42. Quite simply can not fault any one I dealt with From Steve Robinson who made it all happen for me, to the engineer who came to instal the machine. A first class service providing a first class product. Thankyou all so very much
We are happy with the machine. Good explanation by sales person Mr Shaun.
Thank you.
Fantastic 5 star service all the way! My rep Steve James has been brilliant. From the introduction to the machine to the demonstration even to source certain items I’d like for my machine nothing has been a bother. His service, the product, and the overall experience have been outstanding. I will definitely be a repeat customer and I’ve already recommended rijo to another local business I know who are just starting out.
Great experience, I actually don’t know how to write it up in words. Shaun come to the shop while I was away, left his details and then returned back to the store when he found out I was back. Negotiations started, still was 50/50 but great comms and customer service from Shaun. Signed the contract next day got a call for installation and honestly best investment I have done. Customers love it and thank you to Shaun for making this happen.
Not really the type to leave a review, but we feel we owe it to the rep to do so as he has been amazing with us, I hope he doesn’t mind.
I just want to say thank you ever so much Hal for all your patience, honesty and the fantastic machine and coffee you have delivered for us. You are a credit to your company.
Thank you to the engineer (I’m sorry I’ve forgot your name), you are both always welcome here
Thanks again!
Sam and the Team x
Sam the engineer is great! Always fixes the problems first time and puts 100% effort in to every job!
Fantastic product so please. Shaun came to our club (Chorley Golf Club) to introduce the coffee machine was happy to answer any and all of the questions we had. The installation was seamless and the shaun and his colleague were happy to answer all questions we had on the machine once in. 2 weeks later and we've never sold as much coffee it's fantastic. Would highly recommend to all.
Was contacted by Rijo to see if we were interested in a coffee machine at our football club. Shaun came out to see us, at a convenient time for us. We only open weekends and he was really honest with what machines he thought would suit our needs. We sampled some of the products and he was very honest with costs and products. Really friendly guy and we didn't feel obligated or pushed into a decision. We decided to go ahead with Shaun’s recommendation on coffee machine. The ordering process was simple. Once confirmed Dom came to install. Again a really nice lad, demonstrated how to clean the machine (very simple). Reassured us about the support available should we need it. Would recommend Rijo if anybody is considering installing a coffee machine. Today was our first day in operation and we have had great reviews.
I was on my anniversary weekend in Amsterdam doing the usual things any married couple gets up to when I met Sam Lightfoot whilst watching Leeds United beat Plymouth away. Sam sold me the benefits of a Rijo and it’s worth every penny. It brings a lot of happiness to work and staff love it. I’d highly recommend a Rijo to any company owner who wants to keep the staff fuelled on quality coffee.
We've had the coffee machine in our new venue for a week now. All the customers love the products, and the staff find the machine really easy to use. Highly recommended! The customer service in HO is really good too.. very quick to sort the small issues, and help with queries
I recently had the pleasure of participating in a coffee machine demo with Sam Lightfoot and I must say the experience exceeded my expectations.
Sam was highly knowledgable and passionate about the product. I am chuffed to bits with my new machine and the feedback from our customers has been brilliant.
Highly recommend Rijo42! Thanks Sam
Could not fault the service, professionally carried out from Stephen who conducted two demonstrations to the engineer upon final installation.
The team at rijo42 are excellent. Steve Robinson is an outstanding Sales Director, extremely caring and always puts the customers needs first. Matthew Brown is our Account Manager, we certainly feel in safe hands. Michael Farley will be looking after all our stock requirements. Last but not least Luke our installation Engineer was brilliant. Best choice of coffee machine we could have made. In summary a fantastic caring, professional and easy to do business with company. Well done all at rijo42.
I can't say enough about the amazing customer service at Rojo42! Michael, Ryan, and Sam were absolute stars in helping me out. The key to the coffee machine was lost and was worried it would take forever to get a replacement. But these guys had it sorted and delivered within an hour! Fast, efficient, and genuinely friendly service—I'm so impressed! Thanks, Rojo42 team!
I had been a customer of this Company for over 10 years. I enjoyed there coffeee so much I bought a machine (at auction) for home use. Wasnt a problem for them to come out and set up the machine in my home. Fast forward a few years and I bought another machine (again at auction) for home use. They now flatly refuse to come and service the new machine. Their policy is (now) not to service any machine not bought from themselves!! Nice to know after the event!

Odpowiedź od rijo42
We have been using Rijo for a number of years now on our Farm Park Tourist Attraction. We welcome over 70k visitors a year and our Rijo coffee machines have kept up! When we have had small problems, service has been excellent with a quick response time. Our rep, Steve Robinson is always at the end of the phone to help with any issues or queries we have, which is refreshing as often reps disappear once machines are installed!
5 star customer service and superb support from Steve.
Great company to work with, Sam Lightfoot the area rep is a great guy and I appreciate his help.
Ray the technician was brilliant and really was very thorough Inc checking and setting up our existing machine too.
Great demo from the initial inquiry to
the lease arrangement and then cherry on top was installation and training, faultless and engineer was brilliant.
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