Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Zobacz więcej
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After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Zobacz więcej
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Amazing from start to finish. Even after sales. Couldn’t praise this company enough, the machine I purchased is amazing, all my customers praise it, and have said the coffee is the best they’ve ever... Zobacz więcej
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The customers love the coffee and the hot chocolate, The service from Rijo has always been brilliant. Always very helpful and prompt
Reakcja na opinię
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sam Lightfoot at Rijo 42 has completely transformed our coffee experience at Easybathrooms. Their machines and sleek and easy to clean but most importantly produce amazing coffee every time. Sam's demo was first class and he is a top guy, an asset to the company. Thank you
Bought a coffee machine back in 2023 and when we started experiencing issues it was Steve Robinson who came to the rescue. Twice in one week he came after work equipped with new parts and fitted them
Can't thank him enough
We came to see Shaun Gibbs at Rijo42. He was very helpful and make the experience enjoyable! Made us a lovely coffee to try and showed us how to use the machines etc!
The machine has been great since and I would definitely recommend it to anyone!
Hal J was an amazing sales manager. Made the process really easy and kept me well informed. Best interaction I’ve had in some time, absolute credit to the company
Excellent service, fast delivery of products and the best tasting coffee around!
What a fantastic company to do business with. Our rep Daniel Bush goes above and beyond to help us. He's always completely honest and never pushy ( one of the reasons we stay with Rijo), always at the end of a phone if needed and if he doesn't know the answer to something he finds out in no time at all. He never leaves the premises with unanswered questions.
Disgusting company salesman totally lied said the machine was mine at end of payments, and if I decided I didn’t want the machine eventually it could just be handed back, never mentioned it was financed, through another company made me my staff and customers believe it was direct through Rijo, next step financial ombudsman, because the lady that was supposed to be sorting this, doesn’t get back to you when she states she will. Avoid Avoid Avoid

Odpowiedź od rijo42
Dan Bush is an asset to your company. A great salesman, professional yet friendly and personable.
Excellent service from Sam Lightfoot and the team at Rijo, Sam came out and did a fantastic demonstration of the machine, we were sold instantly. Installation of the machine was flawless and the customers are loving it. Highly recommended Rijo!
Sam Lightfoot came in and gave a fantastic demonstration, really helpful and polite, had answers for all my questions and couldn't help get the prosses through quick enough for us. The overall experience was fantastic and I'm very happy.
Can't thank the team enough.
Thank you
We have a retail account with Rijo 42 and it seems we've been well and truly stitched up! They sent a lovely Rep who signed us up to 63 months lease rather than a 24 month lease as we required ! They and their heavies at BNP Paribas are now trying to get us to pay the whole duration , even though our paperwork was for 24 months ( only had 2 years on our business lease left )
Lack of support on complaint and when we took out account there were additional
Costs and insurance they wanted us to cover !
Be weary folks and review the market before signing up to this company !
Deeply saddened and now going through Solicitors.
Stressful..and has put us off coffee -big style !!!
Excellent customer service! the guys on the helpdesk are very helpful to our staff and efficient in how they work.
We have been a rijo customer for over 7years. Previous owner had an on going agreement when we took over.
After the first agreement came to an end we decided to make a new purchase bit we are so un happy with the machine we have lost soo many customers. Our customers are ordering the breakfast from us but coffee from next door coffeeshop.
This is humiliating.
Every time we call out for a service we are constantly paying for service plus parts and the coffee still does not taste good.

Odpowiedź od rijo42
Dan Bush has been a class act from start to finish
A great product that we love and the customer service has been mega
We had been looking for a bean-to-cup machine in our Nursing Home. We needed it to be easy for the residents and families to access. After a lot of market research e went with Rijo42. Sean Griffin was great to deal with. He did not come across as a pushy salesman. He provided all the information we needed and gave us the time to think about everything. Since we have got the machine everyone loves it. We have had fantastic customer service throughout from everyone we have dealt with. I would highly recommend Rijo42. Besides the fact the coffee is amazing, the hot chocolate is on another level!
I felt that I was actually being listened to and was given information relevant to our business requirements.
There was no pressurising sales talk. I felt my meeting with Daniel was very personalised and bespoke, as he has been our point of contact for a few years now.
I had a satisfactory experience with Rijo42 while getting a coffee machine. The staff, particularly Steve Robinson and Shaun, were helpful in facilitating the installation and addressing inquiries. While the service was generally good, and the product is decent, it's not a standout experience. Overall, it's a fairly average purchase, and others might find it similarly so.

Odpowiedź od rijo42
Our customers love the coffee we now serve.
Good customer service.
We used Rijo42 again last week, purchasing 3 coffee machines and 3 water fountains for a leisure centre in Milton Keynes. The service we received from Ben West was first class, installation faultless and over all above expectation. I've worked with Ben & Rijo42 for many years now and would highly recommend them; great company and service well done!
Had a brilliant demo from Daniel bush very happy, polite, friendly and a good salesman
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