Richer Sounds - Southampton Recenzje 

2650
Wynik TrustScore: 5 na 5

4,9

77 London Road, SO15 2AA Southampton, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... Zobacz więcej

Oceniono na 5 z 5

I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 77 London Road, SO15 2AA, Southampton, Zjednoczone Królestwo

  • 0333 900 0036

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2650)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 450

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Have various items in last few years…

Have bought various items in last few years and always great service.
Just bought a denon cd player and had help from james over phone to set up to amp.

14 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Staff were very helpful particularly…

Staff were very helpful particularly Ben who was my main point of contact when purchasing some new Dali speakers.

11 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

R S is always my one stop shop for my…

R S is always my one stop shop for my tv and Hi-fi purchases and always will be. Their prices and warranty deals just can’t be matched by anyone else and the customer service is second to none. Such a pleasure to deal with a top company as Richer Sounds. Many thanks.
Steve M, Southampton

11 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Quality service

It’s always a pleasure to deal with the staff at Richer Sounds in Southampton. They all great to deal with and such a wealth of technical knowledge. Thanks for your help today Ben.

17 marca 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Outstanding service and advice from…

Outstanding service and advice from Tom, purchase and delivery couldn’t have been smoother - thank you

8 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thank you for your wonderful feedback

Oceniono na 5 z 5

I was given two gift vouchers for a…

I was given two gift vouchers for a birthday present. I wasn't able to use them online but phoned up my local store(Southampton) and they (Ben if I remember correctly)sorted if for me straight away on the phone. I have used Richer Sounds many times over the years and their customer service is second to none. I would have no hesitation in recommending them to anyone who cares to listen.

8 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Such an easy process

Such an easy process! Order online or over the phone and get next day delivery to the store or to your home.
All involved are helpful, knowlegeable and so polite.
Exceptional customer service, always at Richer Sounds.

31 marca 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Shop Local, it's always worth it.

Visited the store to check on actual definitive dimensions of an item - foot location underneath! Didn't have the right stock, but James willingly engaged in sorting out the actual unsuitability of the item. Would have stayed longer but was also playing beat-the-traffic-warden. Phoned the store the next day to order the right item but got bounced to Brighton store, becasue they were physically closed, where Rosie took my order and got it delivered to the Southampton store for me to pick up the next business day. Picked up my item after a confirmation call to say it had arrived. Fabulous.

7 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Always a good service from staff that…

Always a good service from staff that know what they’re talking about. Great quality products. I Would always recommend Richer Sounds in Southampton

6 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great service from Tom

Great service from Tom, helped me choose cables and carried a box to
my car for me.

6 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Great staff

Rob and his staff are a credit to Richer Sounds that’s why over the years I have bought many items from the Southampton branch and continue to do so. They have a great deal of experience and knowledge and nothing ever seems too much trouble. I always feel I can pick up the phone and speak to a member of staff if I need help.

6 kwietnia 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

We were updating our TV

We were updating our TV, I was unsure as to which TV to purchase. I spoke with Rob who was extremely helpful and helped me decide the correct tv for us . It is perfect for our lounge, great picture and great sound.
service was first class. I would highly recommend Richer Sounds to my friends. Thank You.

21 marca 2026
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Odpowiedź od Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

The Warranty is worth the paper it's written on!!

I bought my television from a different Richer sounds shop in London (my second TV from the company) but after verifying my details Ben did not hesitate to help me with replacing a faulty remote on the generous warranty offered with my TV. No fuss, no bother, on its way to me within 24 hours. I have always had good service with Richer Sounds, thank you Ben!

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Southampton

Thank you for your 5 star review!

Oceniono na 5 z 5

Top service

We always shop at Richer Sounds because their Product knowledge and experience in all audio and visual products is excellent and we always get the right product for us.
Customer service is 5 stars and brilliant warranty on all items.
Ben and Tom sorted our purchase very efficiently 5 stars

31 marca 2026
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Odpowiedź od Richer Sounds - Southampton

Thank you for your 5 star review, it’s lovely to read your comments.

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