We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Zobacz więcej
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Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Zobacz więcej
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My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Zobacz więcej
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Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
108 Mansfield Road, NG1 3HD, Nottingham, Zjednoczone Królestwo
- 0333 900 0035
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
An efficient company. My order arrived at the store early the…
My order arrived at the store early the next morning, so I was able to collect it early in the day.
13 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
A new TV for my bedroom
Rob helped me to select and set up the right TV for me and he was correct about the picture and sound really good thank you
11 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
Excellent service from the off
Excellent service from the off. The assistants took time to explain differences between models and the process from enquiry to completed sale was smooth.
11 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nottingham staff have served and…
Nottingham staff have served and assisted me positively, professionaly and competently for over 30 years. That's why I keep going back and signpost friends to them.
10 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Odpowiedź od Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Excellent.
10 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ben was really helpful and customer…
Ben was really helpful and customer service was excellent
9 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
I just purchased a Sony AV reciever…
I just purchased a Sony AV reciever excellent service throughout from technical to delivery.
7 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Repeat customer for nearly 30 years
Buying amp and speakers online is a minefield, the ability to try different setups in the demo room is invaluable. Okay so I blew my budget significantly but we are very pleased with the sounds we now enjoy every day and will hopefully for many years to come. The first set of Mission speakers purchased 27 years ago are still going strong, now another room has quality hifi. Shout out to Rob @ Nottingham store for his patience, knowledge and enthusiasm
4 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review!
Helpful staff and superfast delivery
Every person at the shop offered good advice and were very helpful in my choice of turntable and the correct connections.
6 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Ordering & prompt delivery to store was…
Ordering & prompt delivery to store was good. Service at Nottingham store was excellent when I collected.
It was a bit wierd getting the delivery emails from DPD though, when they weren’t delivering to my home.
5 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Tailored, expert service
Tailored, personal service from knowledgeable and experienced staff. They take the time to understand your current set up and provide great advice on how to improve it
3 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic advice and very friendly
Fantastic advice and very friendly.
I got the system I was hoping for at the right price.
The chance to try it in their demonstration room was invaluable.
Definitely going back there again.
1 kwietnia 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
So pleased I went to Richer Sounds!
The person I spoke to was really helpful, he explained stuff really well and demonstrated how to get the new item connected. He was really pleasant and patient!
My item also arrived really quickly.
29 kwietnia 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
Loved the free Sound Bar.
Loved the free Sound Bar.
i looked at other suppliers and they never gave a free sound bar.
I love free gifts with expensive items.
30 kwietnia 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Odpowiedź od Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Great service from Nottingham store
Dealing with the Nottingham store was great. They had the clearance item, sold it to me for less than the advertised clearance price, and arranged free next day delivery. The reason I give only 4 stars is because the item, a Panasonic PMX 803, has a noticeable delay between turning it on and sound coming out.
28 kwietnia 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for the kind feedback and comments on the store team. I'm sorry of course to read your comments about the unit, and will arrange for the colleagues to give you a call and help get this sorted.
Of course should you need any further assistance in the meantime do get in touch..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Doświadczenie Trustpilot
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