We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Zobacz więcej
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Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Zobacz więcej
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My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Zobacz więcej
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Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
108 Mansfield Road, NG1 3HD, Nottingham, Zjednoczone Królestwo
- 0333 900 0035
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Buying a turntable
I went with two of my older children to buy their first turntable. We had a friendly welcome & good advice. We had a quote & we went away & chewed it over. After a drink at a cafe we went back & bought our preferred turntable & speakers with a built in amp. A very good experience. Thankyou.
6 czerwca 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic customer service
Fantastic customer service. Very knowledgeable staff and happy to help.
Speedy delivery and excellent communication
6 czerwca 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review!
I loved the personal service
I loved the personal service. Dave was excellent. The headphones I wanted to try out were looked out and ready. I had the use of a private cinema room and Dave talked me through the 2 products I was interested in.
I was really impressed by Dave’s knowledge about the headphones and if I was unable to set them up, I could have returned to the shop for further assistance. I also know I paid a very competitive price as I had done a bit of preparatory research.
Thank you and well done.
4 czerwca 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review!
Very happy with my purchase
Very happy with my purchase.
The item I wanted was not in stock but Dave ordered it for me and messaged me the next day to collect.
4 czerwca 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
Brian was very helpful with our TV…
Brian was very helpful with our TV purchase, and while we were able to take the TV on the day, the free soundbar was out of stock so he arranged for free delivery a week later
11 listopada 2025
Opinia niezależna
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Very helpful staff and product arrived…
Very helpful staff and product arrived exactly when it was supposed to
17 kwietnia 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Very quick delivery
Very quick delivery, good guarantee terms and the pleasure of dealing with an ethically run business.
31 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Prompt receipt
Prompt receipt, excellent goods & great price! Thanks. Highly recommended!!
31 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Always first class in customer service…
Always first class in customer service and knowledge to the best can.
27 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review!
Extremely helpful and very professional…
Extremely helpful and very professional as always.
21 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
New TV
Bought a new oled, no issues. Staff always helpful, received the TV next day. The TV works great. Big improvement/upgrade over my 5 Yr old oled. Very happy.
20 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Great service
Great help from Ian choosing the best overall system for my price range and R/S put me in touch with a fantastic installation guy. Slight delay but was all completed over the Bank Holiday Monday. Sounds perfect.
15 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent t products and very friendly…
Excellent t products and very friendly staff who knew exactly which TV I needed
19 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Usual excellent customer service from a…
Usual excellent customer service from a friendly team who know their products.
Helpful advice and speedy delivery. Thanks.
18 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
An excellent service
An excellent service, very knowledgeable and tv arrived the next day as promised
18 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Tony was great, knows his stuff
Tony was very knowledgeable and helpful. No pressure or sales BS. Spent time going through all the specifics pros and cons etc. Couldn’t fault the service at all. Delivery was on time with no issues.
16 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Replacement stylus
Very helpful, nothing was too much trouble. I was after a stylus for an old turntable. They took photographs and searched on line and found a replacement. Told me to return it if it was not right and to take my turntable in so they could check it out. Another store suggested it would be better to buy new turntable.
15 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Efficient service (good phone line)
Efficient service (good phone line), good price and extended guarantee
15 maja 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review!
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
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