We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Zobacz więcej
Reakcja na opinię
Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Zobacz więcej
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My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Zobacz więcej
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Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
108 Mansfield Road, NG1 3HD, Nottingham, Zjednoczone Królestwo
- 0333 900 0035
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Yes see above
We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This was delivered on time by a very helpful friendly and courteous delivery driver ...We think the Mitchell and Brown TV stand assembly instructions could be made more clearer with a more detailed drawing..We got there eventually but a simple more detailed diagram would have helped.. Otherwise excellent service
9 października 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service by people that know…
Excellent service by people that know their products
8 października 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great product ,fast efficient easy…
Great product ,fast efficient easy transaction .Rob at Nottingham was great and professional.
7 października 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Extremely helpful & friendly staff
Extremely helpful & friendly staff, not pushy at all. Just a really nice experience. 😉
24 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Simply the best
Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surround was so easy and supported by Dave who has the patience of a saint. Thanks to all at Richer sounds. Look no further. You're in a safe pair of hands here.
10 października 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review!
It is nice to be remembered by staff
It is nice to be remembered by staff. It is a friendly place to buy from. With keen prices and excellent service, what's not to like?
Thanks Rob.
6 października 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good customer service
Bought a stereo and some speakers had issue with the speakers and they were quite helpful in the store and replaced them.
30 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your feedback and for taking the time to leave us a review.
We were sorry to hear that you experienced an issue with your new speakers, but we are pleased to see that our Nottingham colleagues were able to assist you in replacing them.
If you need any further assistance, please get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
FIRST CLASS SERVICE
Wonderful choice of products and service that can not be rivalled. Special thanks to Ben, Rob and Alex for most recent purchases.
4 października 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Gave me personal attention
Gave me personal attention. Fitted my new stylus free of charge in 10 minutes.
4 października 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
When you need help and support Richer Sounds are there.
My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real problems when trying to get help from manufacturers and suppliers.
No need to worry here.
Richer Sounds were excellent from the moment I contacted them to the repair process, and total reassurance given throughout.
I have every confidence in Richer Sounds and would not hesitate to purchase or recommend them to anyone for their media requirements. Great range, prices and service!
29 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
As always...
As always.... decent, informative staff making sure you receive a positive response
29 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
Great advice
Great advice, paid more than i had planned for but I suppose that's what makes a great salesman :)
Fantastic QLED TV!!
29 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service
Excellent. Received a great service when I bought our kit 6y ago. I called to reclaim the cost of my unused warranty and received it back immediately. Perfect!
29 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Excellent product
Excellent product. Quick delivery.
However I left instructions for the DPD delivery to leave in a safe place and they ignored it. Left on front doorstep. Wouldn't use them if I were you.
28 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
Ian from the Nottingham branch was very…
Ian from the Nottingham branch was very helpful throughout the whole experience and I am very happy with the purchase of my new Arcam products.
26 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review!
Very efficient and courteous service
Very efficient and courteous service. Good advice. Delivery fast and efficient
24 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Customer service is second to none
I ordered the LG C6H 83inch online, then I realised that I would be at work on the delivery day , I called them and was able to change the date , no issue , no drama , just changed, also if i need to change it again they said just call and they will change it again , for free.
I have purchased all of my Home Cinema kit from Richer Sounds , i would recommend them to anyone , whatever your budget, always great prices and very knowledgeable staff,and the customer service is second to none.
22 września 2026
Odpowiedź od Richer Sounds - Nottingham
Thank you for your wonderful feedback
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