Richer Sounds - Nottingham Recenzje 

2259
•
Wynik TrustScore: 5 na 5

4,9

108 Mansfield Road, NG1 3HD Nottingham, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 108 Mansfield Road, NG1 3HD, Nottingham, Zjednoczone Królestwo

  • 0333 900 0035

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2259)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 500

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

The staff were really helpful and…

The staff were really helpful and knowledgeable. They didn’t try to show me something I didn’t need or the most expensive item. They listened to what I wanted and pointed me towards the best value item

19 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for the feedback, and for the positive rating.

We hope you enjoy the new purchase!

The Customer Experience team

Oceniono na 5 z 5

Ordered my tv 1 day and the very next…

Ordered my tv 1 day and the very next day I get a message to say my tv had been delivered to the shop ready for pick up and pick up was quick and simple and staff were great and the 6yr free guarantee is a bonus.

16 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

I was given respect as soon as I walked…

I was given respect as soon as I walked through the door. Ian who served me gave me exactly what I came in for despite mr not knowing exactly what I wanted. He listened to my requirements and sourced the exact products for my needs within my budget. It was a very pleasant experience

16 sierpnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thank you for your 5 star review!

Oceniono na 5 z 5

These guys are the best

These guys are the best! I visited one Saturday morning for an arranged demo of a Sonos setup, and they coudknt have been more accommodating. Everything was setup and calibrated as promised, the prices were the best as usual, and even though I was a bit of a pain ( Initially deciding not to buy after they'd ordered, and then changing my mind) they even allowed me to mix and match different coloured speakers while honoring the previous quote.

Richer Sounds are always my first choice, it's just a shame I had to buy my TV elsewhere due to a late night, and ridiculously cheap online deal that I couldn't risk missing.

13 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent help and advice

Ben was very helpful his knowledge and advice helped me decide which TV I wanted to buy. His help getting it into the car was also much appreciated

12 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Been buying from Richer Sounds for many…

Been buying from Richer Sounds for many years, the guarantee is a no brainier(not that I have ever had cause to use it), the service and expertise are brilliant and collecting from the shop suits me, and I have been able to keep up with changing tech with them also, my Samsung Tv is great also! Thank Richer Sounds, keep it up

12 sierpnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 4 z 5

This is our second purchase in 14…

This is our second purchase in 14 years.
We chose Richer Sounds for getting good advice and service.
We purchased the LG we got a better price and a 6 years guarantee.
It was free delivery they say 3 to 5 working days but it took 6 days to delivery.
It’s set up and we are pleased with the picture and quality.

9 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thank you for your feedback, and for taking the time to leave us a review. We're sorry to hear about the slight delivery delay and will of course feed this back to our delivery partners.

We hope you enjoy your new purchase!

The Customer Experience team

Oceniono na 5 z 5

Efficient service

Efficient service

7 sierpnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Top tier customer service

I've been a Richer Sounds customer for decades now and can't fault them. This latest purchase I messed up and put delivery to store by accident but I was able to phone them up and they fixed it no probs. Wish there were more companies like this.

7 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

The TV I wanted wasn't in the Store but…

The TV I wanted wasn't in the Store but Tony managed to source one of three available from another store and get it sent over to them. He then contacted me a few days later to arrange delivery the next day and arrived at the time specified by Tony himself.
I could have got the TV a couple of days earlier but chose Richer Sounds for their 6 year warranty. The whole process from start to end was excellent and the new TV is fantastic.

5 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Fantastic service from Nottingham branch

Really good experience from beginning to end. Tony at the Nottingham branch gave me the best price available for our new TV. He checked that the bracket that I intended to buy was appropriate. Delivery was arranged for free for the next day. I took our old TV into the store for recycling, or charity donation. Tony helped get it out of the car & into the store. Superb service & thoroughly pleasant people. Thank you.

7 sierpnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thank you for your wonderful feedback

Oceniono na 4 z 5

quicker click & collect delivery than…

quicker click & collect delivery than expected. Staff seemed happy to help,

4 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for the feedback and for the positive rating. We hope you enjoy the new purchase!

The Customer Experience team

Oceniono na 5 z 5

Always 5 star service from Rob @ the…

Always 5 star service from Rob @ the Nottingham store. Rob always goes above and beyond with helping me choose a new TV with the best price the after sales is really good any issues are sorted straight away. Ive been a customer for nearly 15 years always a pleasure.

4 sierpnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Understanding and helpful

The staff were very understanding and helpful when purchasing a clearance tv. There were some issues with the tv and a replacement was sourced.

30 lipca 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thank you for your wonderful feedback

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